Paypal Reviews

Name: Paypal
Rating: 2.20

2.2 Rating 366 Reviews

29 %

of reviewers recommend Paypal

Company Reviews

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Metrics

2.2

Based on 366 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Shyang

Paypal 1 star review on 13th February 2024

Anonymous

Paypal 1 star review on 10th February 2024

Sevil

Anonymous

Anonymous // 01/01/2019

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“PayPal's customer service provides great security, but it's just a little too much for simple tasks. Faster/easier to make a new account.”

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Posted 10 years ago

“I should have given 1*. PayPal has my address over the years and all of a sudden, they chose to change my address to Unit 3, Victoria retail Park, Crown Road, HA4 etc etc. Royal mail had 3 weeks hard time, going to wrong address with my parcel. As if that wasn't enough, my parcel from BIRMINGHA got to the UK on the 1st November and was eventually picked up almost a month after. I am fed up with PayPal that I have switched to GooglePay. I spent over half an hour on the phone to PayPal to rectify it, I was assured it has been sorted. Rubbish, the problem persists and they still have the wrong delivery address and my correct address on their system after I was told it's been sorted. Very frustrating. Google Pay is the way forward for me.”

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Posted 5 months ago

“Customer service is unreliable … complicated and unclear processes. With online banking today made easy , PayPal service is useless certainly when rate is high and service is bad”

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Posted 10 months ago

“My experience here was a very terrible one. After I had made my second deposit I was blocked out. Nothing I did worked. I was so frustrated and giving up on my money when Mrs. Harper James came to my rescue and helped me out with the issue. I would have been in a big mess if I had not met Mrs. Harper James. (harperjamesplatform @ gmail . com) is her personal email, I wish to recommend Mrs. Harper to anyone in recovery of loss funds. She saves me and I believe she can also save others who have run into loss.”

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Posted 1 year ago

“I am now in my 2nd dispute with a bogus seller in 14 months. All paypal cars about is a legitimate tracking number. If you order and pay for an automobile, but receive a toy carm that is fine with them. If you order artwork and receive a toothpick, also fine with them. So not only do you lose your money, the willingly continue to work with unethical companies, insisting you file a complaint with the government to get money back. You are much better off without paypal, going through visa, discover, master card instead. I have been with paypal close to 20 years. After they denied my obvious fraud claim last year i cancelled my paypal credit card but kept acct. Same thing is happening again, i will be closing my acct. There is no protection. It's a gamble. Make sure you purchase from reputable websites!”

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Posted 2 years ago

“I sold a very expensive iphone on Ebay & the buyer defrauded me by claiming not as described. Ebay quite quickly deduced I was innocent released the funds with me hold a cheap copy of my phone that the buyer sent back to me. Then Paypal witheld the money and in the end sided with the fraudster. Not looking at any of the facts that proved the buyer was lying. Not hearing my pleas for justice and not acknowledging the fact that Ebay's investigation deduced the buyer was guilty and Ebay closed the buyers A/C and my record as a seller was unblemished. Nonetheless Paypal released £1300 yes £1300 back to the buyer. Naturally this impacted on my financial wellbeing immensely. It cost me a relationship with the woman I was intending to marry it ruined my xmas and it brought about depession obviously bound to. I refused to allow them to ruin my personal and financial life and not reimburse me. After 6 months Paypal paid me out but the buyer got away scott free. I can tell you this fraud is going on all round the world multiple times daily and Paypal are basically complicit in aiding and abetting fraudsters to carry out their crimes and Paypal need to be answerable and held accountable in my opinion, Ask your readers to comment on their findings and if enough Ebay sellers see this review and comment then the world we become aware of what I am saying is true, Hopefully then some authorative organisation may do something about Paypals shambolic behaviour. Please all sellers that this has happenned to make a comment and maybe it will make a difference”

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Posted 2 years ago

“I started well with this company, and my transactions were of very low amounts from the provision of editorial services, however they blocked my account for "not complying with the policies", I do not know what I was wrong but what I found terrible is that they do not return the money for 180 days. It seems that everything seems suspicious and you have to be sending backing everything when you ask, it's a waste of time.”

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Posted 5 years ago

“Watch out for these guys. They will make account changes without your prior consent. You can have amazing record as seller buy if one dishonest customer files un-honest complaint they will side with them. Protect yourself at all costs.”

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Posted 6 years ago

“communication terrible”

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Posted 6 years ago

“Have had several issues with my Paypal professional account recently, it has got that bad that the only advice Paypal could give me was to delete my account and reset-up. This has meant our business has not transacted any credit card for over one week.”

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Posted 10 years ago

“First time the Paypal customer service rep was giving me attitude. Usually they are really nice. Rather dissappointed with paypal now”

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Posted 10 years ago

“First time the Paypal customer service rep was giving me attitude. Usually they are really nice. dissapointed”

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Posted 10 years ago

“PayPal design is the least worries - hope to never have issue and call their customer service”

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Posted 10 years ago

“Bad customer service, horrible experience, switching to Google wallet.”

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Posted 10 years ago

“Just because you pay for a service doesn't mean they treat you like a customer:”

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Posted 10 years ago

“Why offer a 4 month interest free period then carry in to take all of it what a bunch of con-artists these pay pal lot are”

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Posted 15 hours ago

“Just a reminder to never use PayPal for payments with a currency conversion! Despite cancelling the payment immediately the return transaction took days and was €120 less that what I paid. PayPal customer service says this was caused by fluctuations in the market but never admits they take 3-4% for themselves. That money is now in their pockets and there is nothing one can do about it.”

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Posted 4 days ago

“Do not use PayPal. They advertise having consumer protection, but when you actually try to get their help with a shady or fraudulent vendor they will not do a single thing to actually help. You are much better just using you bank or a credit card company. PayPal will just waste your time amd cost you money.”

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Posted 2 weeks ago

“Please watch out PayPal because PayPal sold your personal information to a third parties. Why I am saying this..... Because some one pays me through my PayPal account under the pretext that I sold some products or services which I never did then a week later... A supposed to be a buyer making a claims against my account that I never send any product to that buyer... I have no clues as to why it happened.. any ways my account became overdrawn with a service fees from PayPal and because of the foreign exchange fees and selling fees that it leads to my account way overdrawn. Also to cover that overdraft from my account and that will take minimum 10 days to have that overdraft covered, I need to use my bank account to transfer the funds and not the credit cards that I already had on file for so many years. So for the most part I can't make any more purchases through my credit cards until my overdraft are covered. I have decided to close my PayPal account for good, cause PayPal caused me too much grief. I tried to talk to them through customer services and they don't seem to know anything about my account and the fraud happened to my account. Apparently these customer service people are from foreign countries and so they have no clues what am I talking about... They themselves accused me of committing fraud... Please close your account with PayPal.. you could use ApplePay or Googlepay are more safer than PayPal... Apple and Google are well authenticated ...”

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Posted 2 weeks ago

“I had the worst experience with paypal recently. My account was hacked/attacked or whatever I am not a pro. There were 4 unauthorized transactions, and my account was closed without my authorization and the transaction record was erased after closing. So when i contacted customer service, they themselves couldn't find the record of the previous account. How is that possible that the platform itself has such a big loop hole. Is this internal fraud? I don't know. I sent 4 requests to check on my case, 6 customer services attended me but non of them could help anyting. You have to stay away from Paypal before you loose all your money.”

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Posted 2 weeks ago

Paypal is rated 2.2 based on 366 reviews