“The above post from Pentagon is a bit late as i already tried that approach and it didnt work . The only thing that did work was small claims court papers arriving on Pentagons doorstep which they paid up very quickly, saying it was for commercial reasons, translated to they didn't have a leg to stand on.
All this does is highlight to potential customers how other customers are treated”
“Shocking is the only word to describe this outfit, if you value your car please dont buy or use Pentagon Vauxhall.Cambelt was replaced last year, as soon as it was replaced there was a strange noise so took it back , noise was blamed on a few different thing but not the root cause, The cambelt was put on far too tight, by the MasterTech, They havent heard the last from me”
Dear Mr Davis, I have forwarded this on to the General Manager of the dealership for him to look into but in order to fully investigate this matter. We’d need you to get in touch with our Customer Care Team who will work with you and the dealership to get the issues raised involved. They can be contacted by post, email or by phone. Email: customer.care@pentagon-group.co.uk. Telephone: 0800 9174480 (Monday - Friday 9.00am-5.00pm). Address: The Pentagon Customer Care Team, Pentagon Group, Greenside Way, Middleton, Manchester, M24 1SW.
