EP Automotive Ltd Reviews

Name: EP Automotive Ltd
Address: Performance Car Parts Ltd Unit 1-3 Brakefield, Cornells Lane, Widdington
Rating: 4.20

4.2 Rating 71 Reviews

80 %

of reviewers recommend EP Automotive Ltd

Company Reviews

Questions

Metrics

4.2

Based on 71 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01223 320 520

Email:

sales@epautomotive.co.uk

Location:

Performance Car Parts Ltd Unit 1-3 Brakefield, Cornells Lane
Widdington
CB11 3SP

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EP Automotive Ltd 5 star review on 30th December 2016

Lars Erlandsson

EP Automotive Ltd 4 star review on 15th December 2016

John Philpotts

EP Automotive Ltd 5 star review on 15th December 2016

Alan Nalinski

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with badly packed shocks, delivered direct from manufacturer in German, twice I had to reorder as they where damaged.I definitely recommend Europerformance, they have swiftly dealt with this problem with no hassle or arguments, I have now placed another order with them and free delivery for the hassle 10/10 for customer service.”

Helpful Report

Posted 6 years ago

“Ordered H&R springs and spacers for my Audi A5. Received a phone call the next morning from a member of staff asking a few details about the car to confirm the parts were compatible and it wasn't another part number I needed. I had ordered the correct parts as I already knew exactly what I needed, but still a nice touch and reassuring to know someone is double checking on your behalf. Parts were delivered direct from the manufacturer in Germany, I received tracking info immediately on dispatch and surprisingly didn't take too long considering the distance (North of England). Parts were exactly as expected, fit a treat, and the car looks great.”

Helpful Report

Posted 7 years ago

“Not much I can say, 30 days after taking my cash still no parts or information. Had to contact myself to find out what is going on.”

Helpful Report

Posted 7 years ago

“Bough items over 2 weeks ago, items not arrived and no info on what's going on with my order and paid straight away! Have tried ringing numerous times every day for the past week and a half and phone is going straight to hold. Have sent 12 emails and nobody will reply to me. Happy yo take your money but once they get it good look trying to contact them or get your parts!! Complete scam of a company. Stay well clear!!!”

Helpful Report

Posted 4 years ago

“The positive: Had the parts I wanted for a good price and were happy to ship overseas. The negative: I wasn't too impressed with how much the shipping charges were (more than the parts!) and it certainly wasn't because they were being sent as a priority delivery, as it took 3 weeks for them to arrive. The summary: I'm highly unlikely to purchase anything again unless the shipping issues are fixed (price and speed).”

Helpful Report

Posted 7 years ago

“Wouldn’t recommend to anyone or my worst enemy! This company is a scam! They take your money and that’s the last you’ll hear or see from them again. Communication doesn’t exist here. Called them up day after day and no answer straight to hold without the dial tone. Very strange, email after email still no answer. Anyone else having the same problem let’s stick together and bring this thieving scamming company down!!”

Helpful Report

Posted 4 years ago

“WARNING. Absolutely terrible. Ordered a steering wheel (ORDER ID #317551) 11th Nov. Nothing arrived. loaded order no. onto website system. Not recognised. Tried calling 01223 320 520 for 5 days. Constant hold music. Cannot get in touch. Could this be a dodgy site? Avoid.”

Helpful Report

Posted 4 years ago

“superb customer service and advice on the parts i required for my classic porsche 924 turbo was quoted 4 weeks and the item arrived with me early just after 2 weeks”

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Posted 5 years ago

“ordered my ARB for my car was told two weeks as was coming direct from germany i was happy to wait the time. item turned up four days later fast speedy service would recommend and will be using again in the future”

Helpful Report

Posted 5 years ago

“Easy way to order, very good price (cheaper than direct from the manufacturer!), excellent customer service, very fast delivery in a very safe packaging. Strongly recommended, will buy again, definenetly!”

Helpful Report

Posted 7 years ago

“Delivery was fairly quick. Within specified delivery time”

Helpful Report

Posted 7 years ago

“I can't fault this company, the man I spoke to was very helpful and I got what I wanted within a couple of days, I will be ordering off them again shortly as my next order is free delivery as a little thank you to me, happy days 😎”

Helpful Report

Posted 7 years ago

“Euro Performance prices are very good (the lowest I could find for the ST suspension kit) but there was little, if any, detail on postage/delivery times on their website. It transpired that Euro Performance don't actually carry the item in stock so had to order direct from the manufacturer in Germany. This resulted in a delivery time of about 8 or 9 days from ordering - which isn't a huge problem, as long as you factor this in when ordering.”

Helpful Report

Posted 7 years ago

“Very efficient service”

Helpful Report

Posted 7 years ago

EP Automotive Ltd is rated 4.2 based on 71 reviews