In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

81 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a small problem everything was sorted very quickly. I'm very pleased with the products themselves and the customer service was polite, understanding and very helpful. Thank you Will be happy to do business again Lisa”

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Posted 7 years ago

“ordered Aston Villa 70th Birthday Card... For Villa Fan.... He was Surprised and Pleased..”

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Posted 7 years ago

Hi There, Thank you for leaving us a review and I am very sorry to hear you are unhappy. Please contact our customer service team on 01388 528000 and they will look into resolving this issue for you. Best Regards.

Posted 7 years ago

Hi, we have tried, unsuccessfully, to contact you. Your order, which usually takes up to 3 working days to despatch, was sent to you on 26th. If you can contact us we would like to resolve this for you.

Posted 7 years ago

Hi, I understand that the problem has now been resolved to your satisfaction.

Posted 7 years ago

“Good quality gift”

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Posted 7 years ago

“A great present for a good friend”

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Posted 7 years ago

“Once you were aware that I was having a problem Hazel worked hard to resolve it and card has arrived and is exaactly what I wantefd”

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Posted 7 years ago

“Regarding review below have since had a qjuick response and the card is being reprinted, fingers crossed”

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Posted 7 years ago

“""”

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Posted 7 years ago

Hi Dilys, Thank you for leaving us a review. In regards to solving this matter please contact our customer service team at sales@personalisedfootballgifts.co.uk or call us on 01388 528000. Best Regards.

Posted 7 years ago

“Everything I have received is good. But I still haven't received the framed 'shirt' picture yet. Please advise delivery.”

Helpful Report

Posted 7 years ago

Hi Bob, Thank you for leaving us a review and I am pleased to hear you are satisfied with the items you have received. In regards to getting your missing part of your order to you please contact our customer service team at sales@personalisedfootballgifts.co.uk or call us on 01388 528000. Best Regards.

Posted 7 years ago

“Bought this for our grandson who's a Mansfield Town fan. It will make a great stocking filler at Xmas. My wife likes to buy good and early. Thought it was a little bit pricey though for what it was.”

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Posted 7 years ago

“The item I ordered was not what I received, however, after a couple of emails and phone calls to customer support I received an upgraded item by next day delivery at no extra cost to myself, initially I was sceptical about their customer service but they really did go out of their way to make sure I got what I ordered and was happy with it, I wiould happily order from them again.”

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Posted 7 years ago

Hi Jason Thank you for letting us know your replacement didn't arrive. We have tried to contact you to confirm that you have now received the correct item. Once again, please accept our apologies for the inconvenience you have experienced.

Posted 7 years ago

“Great detail and personalisation. Could have maybe had a bit more versatility on the messages as in number of characters etc. Otherwise good delivery and sound product!”

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Posted 8 years ago

“After a bit of confusion I received the gift I ordered along with the original order which had gone astray in the post. It was dealt with efficiently and promptly and the recipient was pleased with this present.”

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Posted 8 years ago

Hi, Thank you for leaving a review. I am sorry you have not received your order as of yet. I have spoken to my colleague regarding this issue, and they have notified me they will be able to get your item resent out, if you can please contact our customer services team either via email at sales@personalisedfootballgifts.co.uk or via phone on 01388 528000 and provide an alternative shipping address so the item can be sent directly to the recipient. Thanks, Bailey

Posted 8 years ago

“good concept but poor quality item - could do better excellent service from company again (used before)”

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Posted 8 years ago

“Nice product”

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Posted 8 years ago

“My order arrived in excellent time. The quality of the products was very good. (Mug and coasters). The only thing that would have improved the gift was if the coasters had been presented in a box rather than loose in bubble wrap bags. Would definitely order again.”

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Posted 8 years ago

“Nothing arrived at first so had to ring to find out where my goods were~! having said that my boys loved their personalised mugs. Big hit!”

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Posted 8 years ago

“If this is for the review of the Leicester city street sign mouse mat, then it was fine, bright, colourful with the name clearly printed on the front”

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Posted 8 years ago

“arrived today and I have a very happy lad. thank you.”

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Posted 8 years ago

“WELL MADE AND PERSONALISATION IS GREAT SURE MY HUBBY AND MOTHER IN LAW WILL BE VERY HAPPY”

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Posted 8 years ago

“Got the name on”

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Posted 8 years ago

In the Paper is rated 4.3 based on 3,888 reviews