In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

81 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely top class service and Quality, speedy and reliable.”

Helpful Report

Posted 7 years ago

“Ordered a mouse mat and mug as a christmas present for my son. The mousemat was delivered very quickly but the mug never arrived. I emailed the customer service to explain and I was sent another by next day delivery so it would arrive before christmas. Very impressed with the service.”

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Posted 7 years ago

“Great! I have ordered several football mugs over the years. Always good quality. Recommend.”

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Posted 7 years ago

“Great gift for a footy fan. Very good quality and we'll priced for a personalised gift.”

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Posted 7 years ago

“Orders arrived in good time, well packed. Good quality items, correctly personalised. Recipients very pleased - me, too. Good value for money - will recommend”

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Posted 7 years ago

“I bought my football gift for my nephew, who was delighted with it”

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Posted 7 years ago

“Item as stated, personalisation good. delivery also very good. Very pleased with product.”

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Posted 7 years ago

“Good quality , style and design”

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Posted 7 years ago

“My friend loved this personalised unique gift. Great value for money :)”

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Posted 7 years ago

“What a fab company to deal with, Royal Mail let us down with delivery and they sent another special delivery with no fuss at all, making my nieces Christmas. Great product thank you so much.”

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Posted 7 years ago

“Never revived ordered items.”

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Posted 7 years ago

Hi Tracy Thank you for contacting our customer service team. I am sorry that the original and replacement did not arrive and that there was not time to send another replacement on a tracked service before Christmas. I understand this is now resolved to your satisfaction but please let us know if there is anything further we can do.

Posted 7 years ago

“The personalised water bottle was a Christmas present for my great nephew who is a keen Brighton fan. He was thrilled to bits when he saw his name and age on it. A great hit.”

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Posted 7 years ago

“The personalised mug was really lovely and was delivered fast”

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Posted 8 years ago

“Due to the time of year it took a while for my purchase to arrive. So please with the quality outstanding thank you so much.”

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Posted 8 years ago

“Never received an order number or confirmation email . I ordered a mug as a gift for my secret santa at work - ordered in time for Xmas, but it never arrived. I had to go to the Royal Mail sorting office twice to make sure it hadn't been sent. I emailed and they simply said they would send another, but it was too late. I sat through secret santa at work without giving a gift. They then sent another that did arrive within a few days, I got a refund aswell but it wasn't about the money, it was the timing.”

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Posted 8 years ago

“Didn't get any confirmation of my order being despatched but the team were responsive to my e mails”

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Posted 8 years ago

“I can not express my disappointment of not receiving 2 personalised Wrexham mugs. Both were ordered in plenty of time for Christmas. I have phoned and chased on numerous occasions only to be told not to worry, they have beeb dispatched. Well to date, I have still not received them. My two young children had nothing to give their uncle and grandad for Christmas. They were both gutted and me, I was so very angry. Also, the young lady on the phone gave me an order number that bears no resemblance to anything.”

Helpful Report

Posted 8 years ago

“I brought a personalised notebook for my husband for Xmas he loved it. Delivery was very quick and packaged very well. Would buy again.”

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Posted 8 years ago

“Ordered a Christmas present on the 8th December, hadn’t arrived by the 24th and no response from customer support to email.”

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Posted 8 years ago

“First delivery lost in post PFG sent replacement item next day delivery, excellent customer service.”

Helpful Report

Posted 8 years ago

In the Paper is rated 4.3 based on 3,888 reviews