Petalina Ltd Reviews

Name: Petalina Ltd
Address: 55 Ashley Road, Epsom
Rating: 4.93

4.9 Rating 1,179 Reviews

99 %

of reviewers recommend Petalina Ltd

Company Reviews

Questions

Visit Website

Phone:

01372 722239

Email:

help@petalinadolls.co.uk

Location:

55 Ashley Road
Epsom
KT18 5BN

Write Your review

Tell us how Petalina Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Petalina Ltd 5 star review on 5th February 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a super little dolly for my 1year Old Granddaughter, it was a little bit smaller than I had expected but absolutely fine overall.”

Helpful Report

Posted 6 years ago

Thank you for your review of Petalina, and your honest feedback. We are pleased to hear your granddaughter loved her doll and are sorry that it was a bit smaller than you expected. I have amended the webpage description to make it clearer to future customers. Kind Regards Cate.

Posted 6 years ago

“Fast service and helpfull staff”

Helpful Report

Posted 6 years ago

Thank you Petra for your review of Petalina. It is appreciated. Kind Regards Cate.

Posted 6 years ago

“Petalina is THE place to shop for dollies, the range is unbelievable. The prices are competative and the customer service is second to none. Ive been a regular customer for a few years now and couldnt be happier with the service I've recieved.”

Helpful Report

Posted 6 years ago

Thank you so much Suzi for your review. We also couldn't be happier than to have you as a customer. Kind Regards Cate.

Posted 6 years ago

“ORDERED A OUR GENERATION DOLL. ..QUICK DELIVERY. VERY SATISFIED.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are so glad she arrived safely. Kind Regards Cate.

Posted 6 years ago

“Thank you so much for my fabulous dolls who arrived this afternoon. They were very promptly delivered, beautifully packed and all exceeded my expectations ! I do love the Paola Reina dolls, they smell divine and have lovely faces ! And the Hearts for Hearts doll is so sweet with such a beautiful expression. I am grateful for having found your company on the web, as you have a wonderful selection of dolls ! I LOVE Petalina. You are a delight to buy from !”

Helpful Report

Posted 6 years ago

Thank you so much for your lovely review of Petalina. We too love the Paola Reina dolls. Kind Regards Cate.

Posted 6 years ago

“Quality products sold, beautifully presented and very prompt service. Enquiries answered quickly by helpful staff.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to write us a review. We always appreciate it. Kind Regards Cate.

Posted 6 years ago

“Great service-very prompt and a beautiful doll that our grand-daughter will love.”

Helpful Report

Posted 6 years ago

Thank you for your review. A great doll choice too. Kind Regards Cate.

Posted 6 years ago

“Bought a doll for grand daughter. Beautiful doll and brilliant service.”

Helpful Report

Posted 6 years ago

Thank you for your review. Lula is a fantastic doll and we are so glad you like what we do. Kind Regards Cate.

Posted 6 years ago

“Excellent product and lovely packaging with attention to detail”

Helpful Report

Posted 6 years ago

Thank you again for your review. We are pleased you loved your purchase. Kind Regards Cate.

Posted 6 years ago

“Beautiful product and excellent package.”

Helpful Report

Posted 6 years ago

Thank you for your review. We really appreciate it. Kind Regards Cate.

Posted 6 years ago

“I love the Moulin Roty toys and I have bought them whilst on holiday for my grandchildren. Petalina was the only retailer that sold this doll in the Uk. Great service and prompt delivery. I will recommend them to friends and family. KDa Wakefield”

Helpful Report

Posted 6 years ago

Thank you for your review. We are thrilled to be able to help you find what you wanted and would love you to recommend us. Kind Regards Cate.

Posted 6 years ago

“I was able to get the Christmas Present my neice wanted. Most others store were sold out. Delivery was quick and efficent. Thank you!”

Helpful Report

Posted 6 years ago

Thank you for your review. We are pleased to hear we had what you wanted, and wish you and your niece a Merry Christmas. Kind Regards Cate.

Posted 6 years ago

“I am SO glad i found this company on the web. I was anxious about ordering online as i am nervous about using technology but the process was really easy even for me !! Petalina have an amazing choice and all the dolls i ordered arrived on time and beautifully packed. All six are fabulous, but the Zvergnase doll is superb. She is worth every penny. I am already choosing my next dolls !”

Helpful Report

Posted 6 years ago

Thank you so much for your review of Petalina. We set our standards very high to try and make the process an experience in itself. We love the fact you have written a review for us before we have even invited you to do so. I can also see an order has come in from you again this morning, so thank you again and I hope this new parcel brings as much delight. Kind Regards Cate.

Posted 6 years ago

“All was great. Highly recommend.”

Helpful Report

Posted 6 years ago

Thank you for your review. We really appreciate it. Kind Regards Cate.

Posted 6 years ago

“Cate and her team are always brilliantly helpful and knowledgeable, topped with lovely products. I shall be returning to Petalina again!”

Helpful Report

Posted 6 years ago

Thank you Holly for your review. We would love to see you return. Kind Regards Cate.

Posted 6 years ago

“Quick and caring”

Helpful Report

Posted 6 years ago

Thank you for your review. We really appreciate it. Kind Regards Cate.

Posted 6 years ago

“I bought a doll in this store. Site Petalina is very convenient in finding the right product. She answered all questions very quickly. The goods were sent quickly, packed perfectly, the parcel reached very quickly - to Russia in 18 days. I liked everything ;)”

Helpful Report

Posted 6 years ago

Thank you for your review. We are so glad to hear you are happy. Kind Regards Cate.

Posted 6 years ago

“So excited to receive the lovely clothes as Christmas gifts for my two beautiful grandaughters. They will be receiving Maxi Aquini dolls from Santa. Thank you for the prompt delivery and wonderful selection! Anita”

Helpful Report

Posted 6 years ago

Thank you for your review. I just looked at your order and it was a lovely selection. I'm sure they will be thrilled. Kind Regards Cate.

Posted 6 years ago

“Website was very easy to navigate. Thrilled with my purchases and delighted they arrived in time for Christmas”

Helpful Report

Posted 6 years ago

Thank you for your review. We are glad everything went smoothly, and your parcel travelled all round the world on time. Kind Regards Cate.

Posted 6 years ago

“Petalina website is very easy to navigate I bought Kidz n Cats Marina. Cate was extremely helpful when I contacted her Cate checks the dolls before sending them out which makes life so much easier. I was kept updated while the doll was in transit, I knew the day she would be delivered and was given an option to change the day. Text message was sent giving me a window when the doll would be delivered. So I could carry on with my day. The packaging was superb when I opened the box Marina was just perfect. Cate after sells service continues making sure I am happy.I highly recommend Petalina you will not be disappointed . Cate has been in the business for a long time and is knowledgable .”

Helpful Report

Posted 6 years ago

Thank you Doreen for the lovely review you have done for us. I have indeed been doing this for quite some time but I still get a buzz when someone writes something like this. Kind Regards Cate.

Posted 6 years ago

Petalina Ltd is rated 4.9 based on 1,179 reviews