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Petco.com Reviews

3.8 Rating 4 Reviews
75 %
of reviewers recommend Petco.com

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Anonymous
Anonymous  // 01/01/2019
Tried to buy Neon Tetras at the Heber City, Utah store and they would not honor the coupon. Showed the ad to the employee on my I-phone and he pointed out fine print that indicated the fish might not look like the picture in the ad. The ad clearly stated Neon Tetras with a unmistakable picture of a Neon Tetra so not sure what he was talking about. It was clear he just didn't want to honor the ad. When I contacted corporate they wanted me to join their club so they could give me vouchers. I was not looking for free stuff, just wanted to know if the store and employee had been contacted to address the issue. Still do not know. I shop at an independent fish store 30 minutes away now. Will not step foot in a Petco again.
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Posted 4 years ago
With a houseful of dogs and cats, I order from Petco FREQUENTLY. The service (choice of products, price and speed of delivery) is FANTASTIC. Now add on their incredible REWARDS cash back program and this is "shopping heaven." LOVE PETCO!
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Posted 6 years ago
Alex, the gal in reptile department, was extremely helpful and passionate about it.
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Posted 6 years ago
I am overall very satisfied with this company, their prices can be a little high but they have a great selection of items for any pets! I have fish and 2 dogs and I can always find what I need. The fish food and fish treats are at excellent prices, tanks, filters, filter cartridges, and cleaning supplies are all great! When I am looking for something for my dog and I cannot find it, the workers are always there to help and they do a fast job too! They also have great sales on dog toys and other pet needs! I really recommend coming here!!! -Grayson
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Posted 6 years ago
Petco.com is rated 3.8 based on 4 reviews