“The only part P.V. That made me happy were the pleasant and helpful staff, particularly Adam Milne who looked after the sale. As for the Company.....too many questions....too many rules....too much paperwork....enought to destroy a small rainforest.”
Hi Mr Wilson, Thank you for your review. I would appreciate if you could send full details of your concerns to customerservice@petervardy.com and the team will pick up on this. Thanks, TeamPV
“Peter Vardy Vauxhall Aberdeen, where do I start? What went right would be easier to answer. The sales process was fine only do the problems occur with the pathetic shambles that is their after sales service. This garage has to be one of the most unorganised cesspits in the world and their staff are not much better either: ignorant, rude and pushy towards customers and treat them with total contempt. We bought an Audi A4, a very nice car. However, the day after we bought it the engine under tray fell off and we were stuck by the side of the A96 for over an hour, until luckily Audi assist fixed it as peter vardy refused fix it and refused to send anyone out to fix it. A week later we noticed paint had begun to peel off the front bumper, it turns out the bumper had been resprayed by someone who clearly has never resprayed a car before, even I could have done a better job! The car was sent back to the garage to be repaired where it turned out the staff had never actually bothered to book the car in and we were left with a courtesy car for two days which is completely unacceptable for a small job and should have been done within a day and no apology which just shows how dreadful the staff are in this place. The only reason I've given it one star is partly because you can't give zero stars and because this garage provides a good service in making you grateful for the likes of Arnold Clark who are so much better than these con artists that work at this toilet of a company.”
“The salesperson and all the staff I dealt with were friendly and helpful and kept me well informed every step of the way, even with the problems that were more their fault.”
