“There were fuses missing from the fuse board so had to run back and get them put back in.the car was not properly clean . Now when there is any mist and you look at the side off the car you can see where the stickers had been . I am now wishing I ha not bought the car. I feel I did not get a good deal and I know that I will not bye another car from that garage. It is not Byers remorse I just don't feel I have made a good purchase .”
Hi Mr Watson, I'm sorry to hear of the issues you experienced. I believe our Manager Ally has been in touch and resolved your concerns. If you require any further assistance please don't hesitate to contact us at customerservice@petervardy.com. Thank you for taking the time to leave a review.
“This is my second car from Peter Vardy and I have always found the service excellent. They also give good value for money and I am very pleased with my new car.”
“new mokka x. Good car, different from original, has more acceleration and sits on the road better. New infotainment was an eye opener but got the hang of it now. Had an internal issue and rate 10 out of 10 for it being handled by vauxhall staff and the director. No problem is ignored if you treat them with dignity and respect while trying to resolve any issue. Endorse peter vardy as a company who cares 100%.”
“I suppose the reason Peter Vardy made me happy was that the sales man Alan McCulloch gave me a few different options on how I could purchase the vehicle I was interested in.”
“Both David and Sam were very helpful throughout the sale, we were made to feel very comfortable and David went the extra mile to ensure the car purchased was made available at very short notice, thank you.
I would strongly recommend Peter Vardy Motherwell to potential car buyers.”
“I am an honest person so I will give an honest review. I was told by Michael Renie in sales that if I brought the Mercedes Ml for the asking price of £25000 that I would receive a three month warranty as standard. A b service by Mercedes because it is due one and that is standard if a car is due a service within three months which is situated right next door too Peter Verdys Michael's words. Plus a full tank off fuel. Well I thought sounds good so went ahead and brought the car. But unfortunately I never got any of the above and this is now five weeks after I took delivery. When they kindly delivered the car and I had signed for it the drivers door would not open so had to climb over the passenger seat. I drove it one mile to have the car washed and noticed it would not speed up. What happened to their 113 point check??Phoned sales manager and he told me to take it too Mercedes which I done. They said the turbo needs repairing and the door needs a new lock costing £1000. After a whole week without the car and the stress trying to get this resolved and numerous phone calls being ignored Peter Vardys finally paid up. Got in the car yesterday and on the screen is showing b service due. So telephoned Mercedes to ask why service is due and they told me Peter Vardys never had the service done. I have been totally misled on numerous occasions. I am booking car in too Mercedes to have it serviced at my expense. Then I will issue Peter Vardys a high court writ to recover the cost outstanding. Mercedes and ford sales team are told if they mislead a customer or lie too them they will be instantly dismissed. Well maybe Peter Vardys need to take a leaf out of their book.”
Hi Dean, Thank you for your review. We would like to apologise for the issues encountered at our Jaguar dealersip. Our Management team have tried to get in touch regarding the issues you have experienced but have been unable to reach you. If you could get back to us at your earliest convenience to hopefully resolve your complaint to your satisfaction.
“I was given exceptional service from all staff I engaged with. The salesperson that I dealt with not only gave me advice and options but ensured it was the best option for me personally. The service I received was over and above than I have experienced and happy to say I would recommend and return.”
