“They offered me my settlement fee for the car I was trading in. They went above and beyond to ensure that my needs were taken care off. Made sure that I was offered a car that met my needs and requirements.”
“The whole buying experience was carried out in a professional manner by all staff and was an influencing factor in determining me to make another purchase from Peter Vardy. From initial discussions to finalising the financials, no issues were encountered and the process was expertly dealt with.”
“We were delt with very well from the salesperson gary both my husband and myself were very happy about all the help we received from Gary when we both bought cars a big thank you to him”
“Darren tait was very friendly and helpful, due to him dealing with another customer when i arrived to see the car, i was sold the car by young female who again was very helpful.
What i am not happy about is that within one day my cars 4x4 system failed and after coming to the dealership and being fobbed off and told to go home with nothing resolved, i returned as the problem reoccurred and luckily it was then looked at by techincal and agreed the rear differential was destroyed...
I have now been given a courtesy car which i appreciate but it was filthy. The inside of windows had clearly been wiped with a wet cloth and i had left the glass covered in dirt.
The ad for the car showed a completely different car and the description was also for the wrong car, it also said that the car being advertised had full vauxhall service history i have now noticed tha there is no service book with the car i have and feel missold as the value of the car for resale will be massively reduced due to this.”
Hi Paul, I'm sorry to hear of the issues you have experienced. I have passed your details to our Management team and asked them to contact you to resolve your outstanding concerns. Thanks, Peter Vardy
“We arrived just to look at a few cars during the VIP event, made very welcome, ending up buying 2 cars. Only thing that has left a poor impression is that on your Facebook page you stated a free iwatch or iPad with every car purchased, we did not recieve them, did get a bunch of flowers, but feel that why was this gift not offered to us...Did we do something wrong !!!!!... So,we do feel a bit short changed, by this.
This is the only reason I couldn't give a Very Good rating, as In our minds false advertising...”
