“It was a good experience getting my car people were very friendly until I came back in about 3 bald tyres that was on my car that were just above illegal so now I am going to have to buy 3 new tyres . You would think if you spent 7000 pounds on a car you would have decent tyres on it so for that reason I only gave you 3 stars and I won't be recommending use to anybody I no”
“On the Monday I called and requested a rest drive of the car. When I went to test drive the car on the Tuesday, the salesman told me that I couldn't test drive it because there was no petrol in it. He told me that the Shell garage where petrol is bought from was closed. I could tell that the engine had been running. It seemed quite hot. The salesman told me that I would have to come back on the Thursday as he had a day off on the Wednesday. On Thursday I returned for a test drive. The car was not available immediately. It was in the Vardy garage. The salesman told me that it had a "cold start" problem. I immediately noticed some kind of scraping or grinding noise coming from the rear of the car. The salesman suggested it was the trade plate rubbing, but I told him that I thought it was something more serious. The next day, I was told that the problem was caused by non-standard alloy wheels being fitted. I was told that Vardy would fit the correct sized wheels and this and all the other problems would be sorted. When I returned from holiday having agreed to buy the car, the Vardy employee taking my payment had no knowledge of any of the difficulties. I could see that the car had different wheels, a parcel shelf had been provided and the whole car had been cleaned an polished. Assured that all was now fine, I paid for the car and took it home. When I arrived home, I noticed that the engine cooling fan was running, but I thought that was normal. When I wanted the car this week, I found that the battery was flat and it wouldn't start. I have now noticed that the engine cooling fan comes on as soon as the engine is started and that it remains on. After only a short drive, the cooling fluid seems very hot. I am not entirely convinced that Peter Vardy has really prepared this car and that the service actually provided is not very good at all.”
“I arrived in plenty of time for an arranged 1pm handover and was left waiting for 35 minutes without any communication to what was happening. Then a substitute handover person arrived and basically all he wanted was signatures. The whole handover took 10 minutes and there was little or no information regarding the car itself. I went 200 yards and decided to take the roof off, but it didn't work so I returned the car and had to leave it for the afternoon to be fixed, getting it back at 5.30pm. Unfortunately it was back in the garage on Monday with more faults. Completely spoiled the excitement of getting a new car.”
“Very happy with service I received at Peter Vardy, Chris could not do enough to help me, he went over and above to sort out everything for us and would definitely recommend 😁”
“Received a very professional discussion with Stephanie Cameron, our sales person, who explained all the things we needed to know regarding the car, finances and company procedures. She was very helpful, informative and friendly which probably swung us to buying the car. Thanks”
