“Was delighted that upon arriving at the store I wasn't immediately approached buy salespersons, although they were in the immediate area, I was given the opportunity to browse amongst the vehicles (very off putting when pounced upon when you first enter, and certainly a factor in leaving every other car showroom and continuing my purchase with vardy) and when I showed a keen interest in one Robert Roy kindly introduced himself and offered assistance which I accepted. Robert was informative and answered any questions I asked and if he was unsure sought after the correct information. Delighted with his actions and performance throughout the sale and purchase of my vehicle, he produced the vehicle in the specification and price I was after. Laura was the colleague who was responsible for the handover of my new purchase, her fluidity and knowledge of the transaction made for an enjoyable and happy experience. I would like to add that the staff on duty at the cafe were extremely friendly and helpful and served each customer quickly and were very attentive to the needs of customers and where appropriate with small children. Overall I would encourage and direct anyone I know to visit your dealership in Motherwell.”
“I must write to tell you that through my car buying experience this is the best service I have ever had. The sales assistant Declan Hattie was very informative and his sales manager Mark McGown,very help full. It seems a very happy place to work and when phoning from the first girl who answered the phone to the girl at the parts department they were excellent. Finally when we went to pick the car up linda made sure everything was ready and in order. Peter Vardy car sales, all staff we'll done and thanks again.”
“My wife and I were treated with courtesy and friendliness at all times
by Peter Vardy staff, this enhanced our belief that we were making
the correct decision to purchase new vehicle.”
“I had a wonderful experience whilst purchasing my new car from Peter Vardy. The sales person Daine Jack was outstanding. Her knowledge and guidance from the intiial meeting right through to the sale was excellent. She was not pushy at any point and was extremly knowegable about the product and about the overall procedure. I have written to her managing director to say how impressed I was. I will certainly be recomending my friends and family. I still cannot believe I drove my new car out of the garage on the same day as entering with my old vehicle. Pamela Mcmichan”
“All staff that dealt with me regarding the sale and delivery of my new car were without exception first class from the receptionist, sales executive, sales manager, administration staff and guest experience manager. Very customer focussed without being patronising, any query I raised was listened to and dealt with professionally. The glass of non alcoholic fizz and hamper was such a lovely surprise and really appreciated.
Keep it up !”
“From start to finish the handling of the account was carried out in excellent fashion. Updates on the progress on delivery as well as the early aftercare service has been first class and I would have no qualms about recommending Peter Vardy to anyone based on what I have experienced..”
“This is the fourth car I have had from Peter Vardy. Jacqui McGarry is very helpful and professional. No reason to go anywhere else. Only negative is I wish you would turn that music down!”
“The staff at Motherwell Peter vardy were fantastic when I purchased my new Astra last month.
They were patient and clear when delivering information regarding my new car.
My 4 year old daughter loved playing in the kids games room which kept her amused.
10/10 for customer service.
Thank you”
“The staff at Peter vardy were very helpful and my car is great, I wasn't happy when I collected my car as the petrol light was on and flashing 'fill up'. I completely understand that petrol wasn't included in my payment invoice but had I known I was going to be in a situation of being scared the car would brake down due to having no petrol I would have asked in advance and handing my car in with over quarter tank of petrol I was upset about that. It should maybe be made clear to customers handing thier old car in with very little petrol if there's going to be none put into the new one.
Kind regards”
“Everyone at Peter Vardy, both in the service dept., and sales dept could not have been more helpful. They put a real effort in to assist me and solve my problems. The preparation done on the vehicle which I purchased was faultless. I am delighted with the vehicle which I purchased from Peter Vardy and look forward to having them service and look after my vehicle in the years to come.”
“I am very pleased with my recent purchase from Peter Vardy in Perth, the service I received was very good and I thank Scott for all his help and thanks to Ali for his help in finding me the right car.”
“the service i got at peter vardy was excellent,alan in motability was brilliant he talked
me through every thing from start to finish 10 out of 10.
when the family & i went in to look around at first we were treated very well the kids
got drawing pads to colour in that kept them quiet,so they cater for every one witch is
great,deffinetly recommend peter vardy.”
“Was very impressed with the guy who sold me the car, Douglas? When i went into collect my car i was also impressed with the whole effort that was made.
Thank you.”
