“Staff were not pushy, but were very helpful when asked. When we came to collect the car my grandson was given an Easter egg and I was given a bunch of flowers. Also took the time to listen and speak with my grandson who is only 4, but loves cars. These things might be considered to be small things, but where customer care is concerned makes you feel looked after and like you have been treated well.”
“We received first class service from Connor at Peter Vardy Kirkcaldy and would give him 10/10 for his friendly and helpful manner. Would happily recommend Peter Vardy to friends and family.”
“Everything was fine until I had bought. Issues afterwards with windscreen has been a very poor Aftersales service that has just left a bad taste. I have phoned approx. 15 times in the last 6 weeks and been into the dealership four times and in that time only one person has called me to give me any form of update. Why should the customer be doing all the calling, chasing and visiting to the dealership. Very, very poor.”
“A very professional service by all concerned. Especially helpful when delivery of my car was delayed. They kept me informed all the way, being very upfront and not trying to hide issues as experienced with other car dealerships.
The sales person, Keith was incredibly knowledgeable and always put my needs first, it wasn't just a 'sale' to him.
A massive thank you to Claire and Keith for all your help. A definite asset to your company.”
