“I bought a car for my son (who is living in Aberdeen) from the Motherwell Branch, and noticed straight away when driving the car up to him in Aberdeen that there was a problem with the clutch. I spoke to Darren Tait, the person who sold us the car, and immediately a fantastic after-sales process kicked in. The advantage of buying from Peter Vardy was that they had a branch in Aberdeen (I am living in Edinburgh), and the staff at Motherwell organised for my son to take the car to the Aberdeen branch to get checked out.
They thoroughly tested the car, and replaced the clutch and now, according to my son, 'the car drives like new'. Throughout this process Darren, Scott Glencourse and Louise Govan treated us like 'special customers' and kept in touch to make sure we knew what was happening.
To say I am completely delighted with their post-sales care is putting it mildly. There was no doubt on their part that the car needed checked out and sorted as far as they were concerned and they made my difficult situation of trying to sort all of it out remotely so seamless.
Peter Vardy seem to have broken the mould as far as the post-sales experience is concerned and I have been telling whoever will listen to me just how fantastic they have been. 100% recommendation, with thanks to all who helped us, in particular Darren, Scott and Louise. I'm sure Peter Vardy must be very proud of them.”
“Friends recommended Peter Vardy to me as I was not from the area. Alan in Perth dealt with us in a quick efficient manner. can honestly say we found the transaction was painfree. A very efficient well run business”
“Having been on the lookout for a car for my son recently, I visited your Motherwell facility one afternoon to enquire about a suitable vehicle. I was met on the forecourt by John Clifford who was professional in his approach from the outset. Through no nonsense questions and answers we soon identified a Vauxhall Corsa that suited my requirements. A test drive was immediately organised and we then discussed the sale/purchase. It was made clear to John that if we could reach agreement that I would need to collect the vehicle the following morning. John was confident from the outset that he could work to this tight timescale. Agreement to purchase was resolved without any pressurised sales pitch that day and a time slot for collection of the Corsa was organised. My visit to the Motherwell branch to collect the vehicle went smoothly and I must commend John and his colleagues for the prompt organisation of all relevant paperwork for signing and having the vehicle taxed overnight. I have also been called by John to check out how the car was handling after the first few days. The experience in dealing with Peter Vardy at Motherwell was a very positive one and I would have no hesitation in suggesting a visit when family or friends are looking for a vehicle.”
“My experience of buying a car from Peter Vardy was as pleasant as I could possibly have hoped for. I would like to say a particular “thank you” to Aaron Wilson, who guided me through the transaction so efficiently and courteously and provided me with exactly what I wanted. Well done, Peter Vardy and Aaron.
Ken MacKenzie”
“The two members of staff who dealt with us - Jonathan and Jill - were both very professional in their dealings with us, considerate, efficient and they both new the product.
They were able to answer any questions we raised and refreshingly they did not try to over sell the product.”
“Very efficient response to initial enquirey and good communications throughout car purchase and delivery period. Test drive offered and at car hand over sufficient time spent going through all aspects of vehicle.”
“At last a new car dealer with excellent customer service. Presented new car well to our daughter as her first car and helped make the 650 mile round trip to get it worth while. Many Thanks”
“Ben was brilliant, He was understanding & listened to all of my needs before helping to fit in with what I wanted vs what I could afford. He was passionate & made me feel like I was really getting a good deal not what I got when I went to ford and BMW.
Thanks Ben I have told my friends to come and see you & thanks Peter Vardy for the hospitality & great vibe around the showroom. You guys should be proud.”
“Gavin penny who is the gentleman who does the mobility side .He does an excellent service from start to finish . The reason why we came back to Peter Vardy is because of this gentleman . He goes above and beyond . He is very polite and very helpful man. He is excellent about all the details from start to finish and he has great communication in between the whole period of time . He explains everything to you and makes sure you understand everything . This is our second car with Peter Vardy and we will continue in the future to get our car from yous as long as this gentleman is with your company .”
“Very happy with the purchase of my new car. Brett the salesman was very helpful and answered all my questions.
I would recommend Peter Vardy and I'm loving my new car.”
“Glen was my first point of contact all the way through the process of buying a car at Peter Vardy, and to be honest he deserves a pay rise after overcoming all the obstacles from the financial end he was very informative, helpful and polite at all times. I will definitely be a returning customer and I have been letting family and friends know about the fantastic service I received from Glen.”
“Would just like to say a massive thank you to Scott Clark who made the whole process easy and enjoyable! Would highly recommend popping in to see him if you're looking to trade your old car and - like me - have no clue how to go about it! Obviously a huge thank you to Peter Vardy Vauxhall for such a generous offer on my old Corsa, without it I probably would have still been stuck in it and not out enjoying my new Mokka (which I love!) My favourite part was probably the fact I only waited a week for my new car! Thanks again, and a special thank you to Scott for all his efforts. Will definitely be returning!”
