“This must be the worst company in the country Peter Vardy Jaguar Aberdeen lies lies and more lies, promises of phone calls and promises to sort things out after a year and two days I finally got the extra years warranty promised on purchase date 18/01/21 after a lot of stress worry and anxiety. This shower of liars are a disgrace , but I will say they supplied the warranty a year and two days late , I will pass it on to the new owners as I have got rid of the car,I just can’t look at it. Why aren’t Peter Vardy Jaguar Aberdeen signed up to the Motor Ombudsman rules this should ring alarm bells to all potential customers it seems they don’t answer to any regulations companies so can carry on lying and cheating in order to line their own pockets. In my view this is a company to be avoided at all cost Henry Mutch”
“Shocking customer service, went to see a £12,500 car that we were told by the salesman Stuart that he was happy to show us the car in its present condition (dirty, bodywork scratches, interior scruffy and dirty) as by the time we were due to pick up the car it would be in showroom condition.
He said Peter Vardy had a 2 meter rule that any bodywork damage that you could see from 2 meters away would be repaired also the alloy wheels if they had any damage would be refurbished.
We received a phone call on 24th September 2019 that the car was ready to be collected and on arrival at the arranged time had to wait almost 2 Hours but eventually the car was presented to us, It was dirty had dirty water running down the inside of the door channels, seats were dirty, sun visors were disgustingly dirty and none of the repairs had been done, then we noticed more damage internally it looked like a bear had been kept in the back of it for 2 years all the plastic panelling was damaged extensively. At this point we refused to accept the car and told the handover girl that we wanted to cancel the sale and just get our money back.
Now we have been passed from pillar to post and have our phone calls ignored with the usual "someone will call you back" and never does in a effort to receive our money back.
SHOCKING SERVICE and would never recommend this company to anyone because it might just happen to them!!!!!!!”
