PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, yet friendly. Sorted my booking out really quickly. Looking forward to our stay.”

Helpful Report

Posted 4 years ago

“The customer service was excellent. Unfortunately due to unforeseen circumstances, I had to cancel. This was all handled with the utmost courtesy and understanding from the concierge Lynda. I will be using this service again.”

Helpful Report

Posted 4 years ago

“Lynda was excellent, she made sure the booking was easy .”

Helpful Report

Posted 4 years ago

Dear Ms Browne, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Very Best Wishes, Codie from PetsPyjamas 🐾

Posted 4 years ago

“Excellent service and very reasonable prices. The booking process was simple and quick.”

Helpful Report

Posted 4 years ago

“We are pleased with the booking process and hope that the package explained in the booking email is what we receive. Our only concern was that the booking invoice does not name the extras as in dinner for one night etc in the booking price. We are sure this is just an oversight and all will be ok. Thanks you for your care.”

Helpful Report

Posted 4 years ago

“Jodie was very helpful in pricing two options of destinations for our road trips. Once a decision was made it was all very quick and she also helped smooth over a little hiccup with one of the hotel’s booking errors.”

Helpful Report

Posted 4 years ago

“Great selection of hotels and good to read all the reviews. Easy and quick to book”

Helpful Report

Posted 4 years ago

“very easy to book, would definitely recommend”

Helpful Report

Posted 4 years ago

“Sarah was really helpful and friendly. She went to a great deal of trouble to answer our questions about the hotel and managed the booking swiftly and easily. Thanks. Will be using PetsPyjamas again”

Helpful Report

Posted 4 years ago

“We found Angela extremely helpful with a good knowledge of the area and hotels that were available. Angela was able to find us two suitable hotels for the dates we wanted to go away. Great service thank you.”

Helpful Report

Posted 4 years ago

“Easy to book, a good value quote; and a phone query was answered quickly and efficiently. Already recommended you to another dog lover!”

Helpful Report

Posted 4 years ago

“Very efficient professional and made the booking easy to complete and the rep was so friendly and was amazed that they were working after normal work hours , would highly recommend them to any doggie mums and dads out there xx”

Helpful Report

Posted 4 years ago

“Booking was simple and our advisor Claire was friendly and helpful. We got better value (including 3 nights for the price of 2) than we would have booking the same property from other sites. Will definitely be using PetsPyjamas again when travelling with our dogs.”

Helpful Report

Posted 4 years ago

“My first experience with pet pyjamas was outstanding a beautiful hotel prior to going on our break they couldn’t help us enough finding the perfect break for us we are booking again and going in September and our dog had the best time”

Helpful Report

Posted 4 years ago

“So easy to book on line and because it’s a company just for pet friendly holidays, you kind of know everything is going to be great. I will let you know in May 23.”

Helpful Report

Posted 4 years ago

“So far the service with petspyjamas has been very efficient, helpful and quick”

Helpful Report

Posted 4 years ago

“Very easy to book online Always very helpful over the phone We have been with petspyjamas a few times very good for value we would recommend.”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“Very quick and professional service with great prices. Would definitely recommend and use the service again.”

Helpful Report

Posted 4 years ago

“Firstly, let me say how great it is to have a travel firm dedicated to dog-friendly holidays, and in my own neighbourhood too!! PetsPyjamas offer a great range of super hotels and cottages to accommodate different budgets and styles. The booking was co-ordinated remotely, and Lynda was really responsive to my many questions, day and night, and at the weekend which was really appreciated. In the end, we arranged 2 great hotels in the north of Scotland, and we're looking forward to taking our pet pooch, Parker for his first holiday in Scotland, having already been to Wales and Ireland. I'll keep you posted on how the trip went!!! I can strongly recommend Pets Pyjamas and will be sure to be using them in the future.”

Helpful Report

Posted 4 years ago

We’re so happy to hear you had a great experience with us! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope you have a fantastic time! Very best, Trish from PetsPyjamas

Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews