PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked a stay with the help of one of your team named Paula, my was not a straight forward enquiry But she took the time to talk to myself and search various dates for me she was great. What a asset to your company she is and look forward to booking future stays with you.”

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Posted 3 years ago

“This was our second booking with Pets Pyjamas- as before it was a great service. In these days it’s a welcome change from a lot of companies whose customer service is appalling!! Thank you.”

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Posted 3 years ago

“First time booking and very experienced staff no trouble at all”

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Posted 4 years ago

“The service was very good and Any got back to me promptly to find a suitable hotel that ticked the boxes.”

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Posted 4 years ago

“Brilliant experience. First time using Pets Pyjamas. Made my booking so easy by helping with my options. Great direct communication & an excellent service. Thank you so much.”

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Posted 4 years ago

“Finally got confirmation that we'll just be 2 humans and our dog for Christmas we thought we might treat ourselves to a Christmas away, a search led us to PetsPyjamas and their offers, saw one that looked good and sent an enquiry. We heard that Paula would be helping us. It took a few emails but we were son sorted. I'll definitely be looking here for next year's holiday.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“I don’t usually write reviews in relation to my hotel bookings, but I have occasionally done one on my hotel experience. However, on this particular occasion I think PetsPyjamas deserve some recognition. My wife and I stumbled across the website while looking for a hotel that is dog friendly and found this fantastic place where your pets needs come first. Like most dog owners whole like to take their pets with them it is difficult to find a hotel to accommodate our dog. I’m sure whoever came up with this website has had many similar experiences. So thank you PetsPyjamas excellent idea, great range of hotels and a site that’s easy to browse and use. Highly recommended and have already pointed family and friends to your landing page.”

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Posted 4 years ago

“It's my first time in using PetsPyjamas and won't be my last. I found the service very professional and friendly with very quick responses. Even arranged our dinner booking. Very impressed”

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Posted 4 years ago

“Quick response to my enquiry. Helpful, efficient and got us a great deal for February half term. Can’t wait!”

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Posted 4 years ago

“Really good help and suggestions for where we should consider and found a hotel with all the things we were looking for and we have booked it looking forward to the stay.”

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Posted 4 years ago

“Easy to do and got back to us straight away. Brilliant service”

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Posted 4 years ago

“Very good cutter service really efficient , they come back with quotes really quickly and nothing Is to much trouble for them ,good rates too . Will definitely use again my contact was Kalum . He wasn't helpful . Thank you”

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Posted 4 years ago

“We had a lovely couple of days at Mill End. Firstly, the food was excellent! Beautifully presented, interesting combinations and tasted great. Fantastic service, even though they were short staffed one evening, nothing was too much trouble. We had our dog, so we ate breakfast and one evening in The Reading room. Lovely surroundings, Chagford is only a short drive away. I would happily return.”

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Posted 4 years ago

“Linda at Pets Pyjamas, was super friendly, and efficient, within half an hour of speaking with her I had booked my weekend away. Thankyou Linda Carly From Hertfordshire”

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Posted 4 years ago

“Used for the first time today. Absolutely excellent getting the accomadating we required booked. Spoke to a Maria Whitehead who could not do enough in getting everything booked. Very proactive and kept us fully informed. Fingers crossed the hotel is as good as Pets Pyjamas. Will be using for future bookings when taking our dog.”

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Posted 4 years ago

“Prompt response to query. Accommodation booked within 24 hours.”

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Posted 4 years ago

“Claire took care of our booking...lickety split! We are going shortly to one of our favourite Pet Pyjamas cottages.”

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Posted 4 years ago

“Very Responsive”

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Posted 4 years ago

“First time using PetsPyjamas, first contact was excellent, Ellis was very professional in his approach, appears to be value for money, time will tell. Hopefully our first trip is all that is expected, we propose to continue our dog friendly adventures with yourselves 🤞”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews