PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The first time we have used PP. Booking process good. Excellent selection of places to stay.”

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Posted 4 years ago

“Booking was a dream. Emma took care of everything and planned my perfect stay. I will be booking again.”

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Posted 4 years ago

“We were impressed with the ease in which it was to book a hotel in the location we wanted. Confirmation of our booking was quick.”

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Posted 4 years ago

“Claire was exceptionally helpful and polite. Nothing was too much trouble. Will definitely use the service again.”

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Posted 4 years ago

“I was not previously aware of PP however I am often looking for breaks away with my partner and her two dachshunds and came across them when looking online. Excellent service from beginning to end and helped me to make the arrangements seamlessly.”

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Posted 4 years ago

“I booked with Charlie Jeffries who was very helpful, efficient, polite and friendly. I have not yet been on my dog-friendly break so cannot comment whether all that is promised is true, time will tell!”

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Posted 4 years ago

“This is our third occasion to book our New Year's Eve period staying in a dog-friendly hotel and PetsPyjamas is an excellent company to deal with our extra requests and very efficient and respectable people working.”

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Posted 4 years ago

“Top drawer service....”

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Posted 4 years ago

“Always a pleasure booking with petspyjamas concierge team very good on giving you the best booking experience for your needs. Hotels are probably the best for your fury friends as you can always dine with your dog if you want to which is a big bonus. Highly recommend this company.”

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Posted 4 years ago

“I spent over 2 hours late one evening trying to book a 3 night stay at a dog friendly hotel in the Cotswolds and was about to give up when I saw a link to PetsPyjamas. I visited their site and selected one of their recommended hotels giving my contact details and requested dates. The following morning I received an e-mail from Paula saying only 2 nights at that hotel were available. Paula then telephoned me and offered to find an alternative in the same area. Within the hour a suitable hotel had been located for all 3 nights and final booking arrangements were completed by Aimee. Both ladies I spoke to were friendly and very helpful. The service I received was exceptional and what a treat, when telephoning, to immediately be put through to a person, no queues, no endless list of buttons to press and no hanging on forever. PetsPyjamas will be my first port of call from now on and I cannot recommend them more highly.”

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Posted 4 years ago

“Great service from Tiffani at P in P. Will definitely be using them next time we travel with the pooches.”

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Posted 4 years ago

“The lady I spoke to was very helpful and made the adjustments that I requested.”

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Posted 4 years ago

“The team were excellent, quick respond. Great service and so helpful. Kind Regards, Sheena”

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Posted 4 years ago

“Found us a perfect holiday”

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Posted 4 years ago

Thank you so much for giving us 5 stars. You made our day!

Posted 4 years ago

“We stayed at the Bower Inn on the outskirts of Bridgewater with our 2 small dogs. It’s the first time we’ve used PetsPyjamas and have to say we were pleasantly surprised, dogs were made very welcome. The rooms were very comfortable and the food in the pub was very good. Not far from the hotel is a nice walk which was great to give them a quick walk before we set off for Devon. Would definitely use them again.”

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Posted 4 years ago

Hi Simon, Thank you for your kind review! We really appreciate it. Best wishes, Trish from PetsPyjamas🐾

Posted 4 years ago

“excellent easy booking service so nice to speak t a real person”

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Posted 4 years ago

Hi Gavin, Thank you for taking the time to leave us a review! Best wishes, Trish from PetsPyjamas🐾

Posted 4 years ago

“We have previously had a good experience when booking a holiday with Petspyjamas and this time we were even more impressed as we were looking for a break at a weeks notice. Angela was so helpful and professional, quickly finding 3 properties to meet our requirements and within budget. Looking forward to the break in a few days. Thank you Angela!!!”

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Posted 4 years ago

Thank you for being our customer and leaving us a wonderful 5-star review, isn't Angela fab!

Posted 4 years ago

“Incredibly efficient and friendly service, nothing was too much bother.”

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Posted 4 years ago

“I have booked via the same PetsPyjamas Pet Partner for my last couple of bookings. Angela is very responsive and efficient and keeps me updated on any pet-related queries I have related to my preferred accommodation. It has been a pleasure dealing with Angela and if all the Pet Partners are as friendly and competent, I would highly recommend PetsPyjamas, despite them not always being the most competitively priced, which is not always price matched.”

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Posted 4 years ago

“Always very efficient when I enquire to book a holiday”

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Posted 4 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews