PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a long overdue booking with Angela this week. Angela listened carefully to what I was looking for and my parameters. She called and stayed in contact exactly when she said she would, was very friendly and accommodating. I was given a list of potential places to stay all fitting my expectations. Booking was straightforward and Angela was able to hold a reservation for me when I needed a bit more time. All good, friendly and helpful experience so far.”

Helpful Report

Posted 5 years ago

“Conor was really helpful the booking went smoothly and it was as nice to speak to someone Conor was very professional and friendly Well done Conor”

Helpful Report

Posted 5 years ago

“Great service from Lynda!”

Helpful Report

Posted 5 years ago

“Website easy to navigate and find suitable accommodation in my areas of interest. Concierge was friendly, polite and efficient during the booking process. Thoroughly pleasent experience all round, just hoping that the holiday booked will be as good.”

Helpful Report

Posted 5 years ago

“Spoke to a lady called Linda who was most helpful.”

Helpful Report

Posted 5 years ago

“Just booked my first trip. So far the experience has been good, easy to do and the hotel sourced looks great for us. The proof will be in the staying so I will write again”

Helpful Report

Posted 5 years ago

“We have just booked our first pets pyjamas little vacation with our dogs. All done with the fantastic help of Lynda who kept in touch with us all along the way in trying to sort a hotel and providing a great package deal. Great service 😊”

Helpful Report

Posted 5 years ago

“Amanda was extremely helpful and friendly. The booking process was a pleasure, not a chore.”

Helpful Report

Posted 5 years ago

“Great service gave a few properties I was interested in from the PP website and Sam checked each one for availability and advised me of cost of each. Made the decision she booked it, sent the payment link and confirmed. Would never have found the property if not for PP”

Helpful Report

Posted 5 years ago

“Clear advice and very patient - no question is too silly. Great customer care. Very good communication by phone and emails.”

Helpful Report

Posted 5 years ago

“Having considered a particular Hotel I completed the PetsPyjamas online form, only minutes passed and the phone rang the caller introduced herself as Jodie from PetsPyjamas she proceeded to give excellent explanation to how and what help PetsPyjamas had to offer. I explained we hadn’t fully decided on the exact dates and I would contact her later in the week, I rang two days later passed on our choice of dates the Hotel the Room and price, she noted theses details and would comeback ASAP Ten minutes later she is back confirming all our choices with a couple extras and a reduction on the price.”

Helpful Report

Posted 5 years ago

“I love the mix of online efficiency with the human touch thrown in!”

Helpful Report

Posted 5 years ago

“Steve was excellent at finding us a great hotel to bring our dog, Pippa. Would highly recommend Pets Pyjamas!”

Helpful Report

Posted 5 years ago

“Had amazing help from Angela and David massive information given and really helpfull”

Helpful Report

Posted 5 years ago

“I discovered PetsPyjamas by a very happy accident while searching for hotels that welcomed pets. From then on Rachel took complete charge and with great efficiency and charm has sorted me and Enzo out for a night en route to the Holyhead ferry in a part of the country I don't know well. I can't recommend this service more highly, they took all the stress and time out of searching and were very pleasant to deal with. I will most certainly avail of their services again.”

Helpful Report

Posted 5 years ago

“Third time I've used Pets Pyjamas Quick response tailored to what we are looking for within budget.”

Helpful Report

Posted 5 years ago

“Quick response and Camilla was very friendly and easy to chat too.”

Helpful Report

Posted 5 years ago

“We left it until the last minute to decide on a short break with our shih tzu who has never been to a beach , Ellie pulled out all the stops and was very helpful and patient. We go next weekend so hopefully it will be good.”

Helpful Report

Posted 5 years ago

“Petspyjamas are brilliant! Lynda our Consultant was extremely efficient with all our bookings and so quick to respond. We were a bit nervous, as had never been in hotels with our dog before, but didn’t need to worry, he was treated like a king!!”

Helpful Report

Posted 5 years ago

“The response to my telephone enquiry message was very quick, which led to my booking the cottage I had previously stayed in. The lady who dealt with my request was very helpful and answered all my queries. I am afraid I am old fashioned and like to talk to people on the phone and not a recorded response, but that is the modern way and I have to except that, apart from this the experience was very positive.”

Helpful Report

Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews