PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a Christmas break at the eleventh hour and came up blank. I put the task to one of your partners (Amy) and she came up trumps for me.”

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Posted 5 years ago

“Extremely helpful, and quick to respond to particular requests, without being pushy.”

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Posted 5 years ago

“I have yet to stay at my chosen hotel so cannot comment on your service at this point, however, Jodie was fantastic in arranging the booking and was able to answer my many questions about the property. I do hope that the hotel will have everything ready for us as promised by Pets Pyjamas.”

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Posted 5 years ago

“Sam Dyer was great in answering my queries, very helpful.”

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Posted 5 years ago

“. Great. Used before”

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Posted 5 years ago

“I was on a text chat quite late in the evening. I was delighted that I was able to make a booking st this time.”

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Posted 5 years ago

“I found Fran to be very helpfully when finding a get away for us and our dog. Great service”

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Posted 5 years ago

“Like most people, our dogs are family to us. It has been difficult to get ,not just suitable doggy friendly accommodation, but, also where our fur babies are welcomed. We were resigned to another Christmas at home. Then I found Esther at dogs pyjamas, she listened, she understood and she sorted it. A beautiful Christmas break at a hotel that adore dogs. So we can all relax, enjoy our family, meet other dog friendly people and their fur babies. We are so happy, can't wait. Thanks so much Esther @ dogs pyjamas.”

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Posted 5 years ago

“Having been let down with our current booking, I contacted Petspyjamas. They were absolutely excellent, especially in comparison to what I’d just experienced with another company. Sam and Claire and Nicola were so efficient! They came back with excellent suggestions and got us booked in within 24 hours. Such good service and extremely helpful. I can’t praise them enough. Thank you.”

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Posted 5 years ago

“We haven't been to the hotel yet so cannot review that experience. I have to say Connor Magee was excellent got a call almost immediately from my original request. We had to make a few changes to our original dates but nothing was too much trouble. Thank you Connor.”

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Posted 5 years ago

“How easy was that?! Form filled online and within 10 minutes there was a phone call from a lovely lady who took care of everything. We even had a chat about our dogs!”

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Posted 5 years ago

“I spoke to Camilla who went above and beyond to check dates and availability of properties for me. An amazing service made so much better by such friendly people from pets pyjamas.”

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Posted 5 years ago

“Lynda was tireless in her efforts to secure just the right holiday cottage for us. She totally understood what we were looking for and found us several perfect escapes.”

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Posted 5 years ago

“We needed a place to go with no fireworks, Angela has found us a place with excellent offer for DBB. We are looking forward to it. The actual booking was really easy.”

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Posted 5 years ago

“Excellent customer service, communication and follow up”

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Posted 5 years ago

“I spoke with Lynda who was extremely personable and helpful. In no time at all she had sourced a couple of hotels within my budget. I was also delighted with some unexpected perks. I am looking forward to my stay and hope the hotel experience is as positive as the booking experience.”

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Posted 5 years ago

“The booking staff could not be more helpful or knowledgeable. They listened to our budget and needs, gave us a number of choices and phoned us at our convenience and helped us to choose and book.”

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Posted 5 years ago

“Lisa was fabulous at sorting everything out about our booking. Nothing was too much trouble. Great service.”

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Posted 5 years ago

“Claire listened to all of my concerns & requests to enable reassurance for our bookings”

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Posted 5 years ago

“It was really good, Lisa was so helpful and sorted out everything for me. I really did appreciate her help”

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Posted 5 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews