“Well, were to start. For the last miserable 10 months of living at one of the bomb sites we’ve experienced nothing but rude, inconsiderate, dirty, unprofessional, annoying, lying and arrogant ‘workers’, fobbed off time and time again because there ‘up against it’. They was completely unbothered about our gas leak, leaking doors, bannister pulling away from the wall, leaking windows and the fact they turn up from 5am/7am and make as much noise as physically possible. The whole estate is constantly like building site, so dirty that the drains don’t even drain, we have rang up and complained, emailed and complained, asked the workers them self for help and just basically been laughed at and made to feel very small. The kurb outside our house is completely broke away, the pavement has got big dips in it with massive raised grates that me and visitors have tripped over on multiple occasions, There’s always work vans parked everywere and making it difficult for us to gain entry or exit from our property. Staff throwing there dinner and cigarettes in our hedge, they make as much noise as they possibly can between 5am-10am and then they just walk around shouting at each other. It’s a joke, complete joke! I’de save your self all the hassle, headache and disappointment and go live in a caravan. Absolutely shamefully appalling.”
“After numerous emails and being fobbed off for the last 18 months the development has still not been finished. Un-Tarmaced roads and paths and a poor attempt to disguise all their rubbish and massive mound of earth that they say will just stay there for years until they get the 3rd phase approved.
Disgusted abd complaint you Peveril and council inbound”
“I am so sorely disappointed with the level of customer service we have recieved.
This house was our dream house and it has turned out to cause us so much stress it's ruined the whole experience.
We have recieved different treatment from our neighbours, there are issues still outstanding, poor follow up and unsatisfactory responses and sometimes no response given.
I am at a loss of what to do next. We have complained to the Construction Director - Colin Wright regarding the Customer Care Manager because he had not addressed our requests for work resolved to a satisfactory conclusion. We detailed how he had called me a liar on the telephone and to my husband that we had not spent enough on our property to warrant the finish we expected!! In response to this complaint we got no call just a late response email from Mr Wright stating that he always felt that the CCM was a conscientious person and reasonable and that after talking to the said person it was myself and my husband that must have misunderstood what he was saying regarding the price of our home.
They then sent the very same person to our home to carry out the 12 month check when we asked them not to.
Horrendous experience”
