“Couldn't advise more strongly that you avoid this company!
I booked a mobile towbar fitting service back in May 2020.
They came and fitted the towbar but left my car with numerous issues and in an undrivable state.
They came back a week later and at least got the car driveable but still with major electrical issues.
They advised me to go and get the issues resolved elsewhere and they would cover the costs. I had the issues resolved by my local dealership, turns out it was a simple issue and they had simply plugged the electrics together incorrectly.
Now having paid for this repair out of my own pocket they are not honouring their promise to pay for the works that were required to remediate the problems that they left on my car.
I booked the mobile service which is definitely a more expensive option as I was looking for convenience.
In the end I've had weeks of hassle, my car off the road for a week and now I'm out of pocket as well.
I thought at first they were just incompetent but can accept that mistakes happen and as long as its sorted quickly then no big deal.
However I now regard them as outright dishonest.
You have been warned!”
“THEY SELL DEFECTIVE ITEMS AS NEW.. SALESMAN AND MANAGERS EXTREMELY ARROGANT.
THEY MARK YOUR EMAILS AS SPAM.
Avoid at all costs. TERRIBLE AFTER SALES SERVICE...”
