Phones 4u Reviews

3.1 Rating 653 Reviews

43 %

of reviewers recommend Phones 4u

Company Reviews

Questions

Metrics

3.1

Based on 653 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Phones 4u deliver?

Customer Service

How can I contact Phones 4u? How quickly does Phones 4u resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Phones 4u.

Phone:

0844 871 2253

Email:

socialsupport@phones4u.co.uk

Location:

Phones 4u Ltd, Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-lyme,
Staffordshire
ST5 9QD

How do I contact Phones 4u?

4 Helpful Report

(3 weeks ago)

You can contact Phones 4u by Live Chat and Email.

4 Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ Dear Sir/Madame, I don' t know where to start, the worst service ever in my life, after buying 4 contracts this year, I have to keep a phone that doesn't work and nobody from your company want's to know about it. ”

- Michele

“ Very poor service received from all aspects of purchase, Set me up a new contract when I asked for a upgrade that I was due, told me you couldn't listen to the call but then could all of a sudden when my wife chased it up on my behalf, still have not got a working phone which your staff in store couldn't have been less helpful about. ”

- Ben

“ I needed my mobile MIC looked at or repaired, it seems the service is built around the sale and not the customer after the sale. My moble continues to offer limited volume, I will not be using phone4u again. Brian Royal 07903063333 ”

- Brian

Phones 4u Reviews

Customer Service - Average