Login
Start Free Trial Are you a business? Click Here

Picture Frame Studio Reviews

4.8 Rating 2,344 Reviews
95 %
of reviewers recommend Picture Frame Studio
4.8
Based on 2,344 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Picture Frame Studio Reviews
Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

Write Your review

From the day of placing the order I was kept in touch and the frame was delivered two days earlier than expected Excellent service Well Done Thanks I can now enjoy my picture
Helpful Report
Posted 11 years ago
The quality of frames has been better than other supplies I have used and I have now placed 3 orders for 15 frames and the service has been excellent each time. All orders have been delivered within a few days of placing the order.
Helpful Report
Posted 11 years ago
great frames for the money that I wanted to spend. Very happy with the product delivered and the timeframes
Helpful Report
Posted 11 years ago
Very happy with the frame I ordered and with the speed of service. The carrier used was not so good! Having arranged (on-line) for a changed delivery date, the parcel was delivered two days earlier and the '1 hour delivery slot' mentioned seemed to be a fiction.
Helpful Report
Posted 11 years ago
Excellent quality, easy to handle
Helpful Report
Posted 11 years ago
Nice quality frame at a fair price.
Helpful Report
Posted 11 years ago
Fast and efficient service and quality product. Very happy with my purchase. Thank you .
Helpful Report
Posted 11 years ago
Excellent website. Caters well for special needs like specifying required internal dimensions. Most websites do not. Regrettably I had to chase up the confirmation of order. Delivery information and timing very good. Product almost perfect, nevertheless acceptable. Reasonable value for money. Adding hardwood frames with suitable weatherproof backing for the insertion of customers own signage outdoors might be worth considering as a possible extention to the website.
Helpful Report
Posted 11 years ago
Frame was just what I wanted and an excellent product. The delivery was fast and item securely wrapped. 10/10 :)
Helpful Report
Posted 11 years ago
A lovely frame, just what I wanted. I was impressed by the quick service and the excellent packing.
Helpful Report
Posted 11 years ago
Excellent service, the frame is very well made with a prompt delivery after placing the order. I would definitely recommend and would use them again.
Helpful Report
Posted 11 years ago
I ordered 4 frames and all were delivered within specified timeframe. Very pleased with all the frames but no hanging materials were sent i.e hooks, which were meant to come with them, so as yet still haven't hung them as I'll need to get my own!
Helpful Report
Posted 11 years ago
The order has not arrived, despite a confirmed delivery schedule for today by Citylink. I waited in all day (I bet you've heard that before). I have spoken to Citylink (I shouldn't really have to do that, should I?). They cannot trace the package, and have no idea where it is.
Helpful Report
Posted 11 years ago
First, the website design is clear and easy to use. I was able to very quickly identify the type of frame, size etc and see what it would look like. Ordering was simple. I expected a confirmatory email but when none arrived it was a simple matter sorted by a quick phone call. Goods ordered on Monday evening and arrived on Thursday afternoon - very good considering one was a bespoke size. Packaging was excellent, fitting the pictures in the frames a doddle and as an extra touch some sticky backed felt pads were included along with the cord and other fittings to make sure there were no marks on the walls during the hanging process. All in all an excellent service - very pleased overall and will use again in the future.
Helpful Report
Posted 11 years ago
Oh my goodness! Delivery was three times faster than the usual company I use. Prices were as competitive and quality very good. I am very pleased with the frame I received. One minor quibble - the courier company didn't notify me of the day for delivery. Fortunately I was in to sign for my package, but a quick email from them would have helped.
Helpful Report
Posted 11 years ago
Arrived really quickly & was made to measure & was he perfect size & excellent quality. Would order again!
Helpful Report
Posted 11 years ago
This was my first order with picture frame studio and was very pleased with the quality and value. I would recommend the product and order from this site again.
Helpful Report
Posted 11 years ago
I am so impressed with your service i only found your site on Sunday and my frame was delivered on Friday. It is exactly as i hoped it would be and i will have no hesitation in using you again and recommending you to other people.
Helpful Report
Posted 11 years ago
I would have rested the service much higher - it is simple to use and the delivery time was very quick and well managed. The negs give rating is because one of the two frames I ordered had a obvious red scratch on it approx 1.5 to 2 inches long. Poor quality control.
Helpful Report
Posted 11 years ago
Frames arrived very quickly and the customer service was excellent.
Helpful Report
Posted 11 years ago
Picture Frame Studio is rated 4.8 based on 2,344 reviews