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Picture Frame Studio Reviews

4.8 Rating 2,344 Reviews
95 %
of reviewers recommend Picture Frame Studio
4.8
Based on 2,344 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Picture Frame Studio Reviews
Visit Website

Phone:

0330 111 0992

Email:

admin@pictureframestudio.co.uk

Location:

DraggonCottage Wrexham Road Nantwich
Chesire
CW5 8JE

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Absolutely superb in every way! Easy to order online, quality materials, fair price, and superfast delivery. BTW this is areal review from a customer & RCA artist. I will use them again & recommend to friends.
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Posted 10 years ago
Custom frame was easy to order, convenient delivery, and end product looks great on the wall!
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Posted 10 years ago
Excellent service, quality product. Only negative - no dispatch date (even estimated) on initial confirmation. Had to wait over a week to find out about delivery - despite emailing company with an order number to confirm. Fab experience regardless, will use again and again.
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Posted 10 years ago
Good quality product for a good price - bought 2 made to measure frames which arrived in just a couple of days. Will use again and have already passed details on to somebody who was impressed by the frames!
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Posted 10 years ago
I am very pleased with the frame I ordered - the quality and service impeccable. The frame arrived quickly and was cleverly packaged to ensure it did not get daamaged. I was amazed (and a bit overwhelmed) by the range of choice - the website is excellent and made the ordering enjoyable. As I had a print that was not standard size, I was relieved to find an on-line service that made bespoke frames for a resonable price. I would definitely recommend this company - thanks.
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Posted 10 years ago
Very good service. Excellent web interface making it easy to specify the frame. Very quick and responsive service (including getting an email from Parcelforce with tracking number and estimated delivery date). Frame was well packed and is of good quality and accurately made. I am a semi-professional fine-art photographer and will definitely use Picture Frame Studio again for some of my larger framing needs.
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Posted 10 years ago
Very easy to use website. Foolproof way to order just the right size frame. Excellent service. Delivery time excellent and could change to suit. Packaged extremely well, so frame arrived in perfect condition. It was a perfect fit for my new print.
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Posted 10 years ago
There was a problem with my frame when it arrived but a quick phone call to Mike quickly solved the problem and a replacement arrived the following day! Excellent customer service, great value product
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Posted 10 years ago
There was a problem with my frame when it arrived but a quick phone call to Mike quickly solved the problem and a replacement arrived the following day! Excellent customer service, great value product
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Posted 10 years ago
I have always believed that the best way of assessing a company is how well they deal with problems; either caused by themselves of their customer. I can definitely say that having caused two problems myself the company's ethos to customer care is such that I wouldn't consider going anywhere else to have something framed. I am more than happy to recommend this company to anybody.
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Posted 10 years ago
Really happy with my picture frame the customer service is outstanding, even helping when I had made a mistake on my measurements. I would certainly recommend this company and use them again.
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Posted 10 years ago
Found a lovely painting but in a old fashioned frame, impossible though to find a frame that it would fit without having to take it to a professional frame shop ,which I knew would cost! Found this site on line ,made everything so simple to order and I am so pleased with the result.In the new frame the painting looks completely different and I will be using this site again.
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Posted 10 years ago
Thanks again. Once more a brilliant, fast and efficient service.
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Posted 10 years ago
All good - good value, lots of choice, easy to order and quick delivery.
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Posted 10 years ago
I ordered 2 custom frames, one with mount, one without. It is great to have custom frames for my pictures. The one with the mount doesn't fit as well as the one without (it its off a bit more of the image then I expected), but don't know if that is common practice or a mistake.. It took about a week from order to receiving the frames. They were very well packed. Will use again.
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Posted 10 years ago
Site was easy to use, there was a good choice of frames and the prices were very competitive. It's great that there is no minimum order. The frame arrived within the predicted time frame and was well packaged. I was very happy with the quality and finish. Absolutely would use again. My only gripe would be the postage hike for Scottish postcodes, I do not live in the Highlands.
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Posted 10 years ago
Got exactly what I ordered and on time. Frames look lovely.
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Posted 10 years ago
An excellent product at an attractive price, delivered on time.
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Posted 10 years ago
Very well made super quality very pleased
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Posted 10 years ago
Easy online ordering, great range of customisable options to suit all budgets. Super quick delivery. Will definitely recommend to friends/family and use again myself!
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Posted 10 years ago
Picture Frame Studio is rated 4.8 based on 2,344 reviews