“
Pimilico plumbers came to service our boiler. The clock/timer was working when they arrived and then broken when I checked it the next day. I contacted them to fix it and they told me "it's not possible for their engineer to break the clock". What a crock of ****. We know can't schedule our heating to come on and off in a planned fashion and have to do it manually.
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- Simon
“
In reviewing my complaint, I've spoken to a very unhelpful, rude and dismissive person in their customer service team who kept telling me it was a premium service, and telling me that the basic service needed was my opinion.
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- RT
“
I am still following up from a very expensive botched job on 2022 - endless calls to despatch and promise to respond - latest apology and no action on march 13 - I have spent thousands over the years and the expense was until now worth the service.
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- Ann Scott