PipelineDeals Reviews

Name: PipelineDeals
Address: 1008 Western Ave #401, Seattle
Rating: 4.08

4.1 Rating 64 Reviews

75 %

of reviewers recommend PipelineDeals

Company Reviews

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Metrics

4.1

Based on 64 reviews


Customer Service
Communication Channels	Live Chat, Telephone

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Email:

customercare@pipelinedeals.com

Location:

1008 Western Ave #401
Seattle
98109

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have lots of problems with the app. Also, we are actively looking to replace pipeline deals with an app that has a mapping feature that will show number of days until the next activity is due. Is this something you are working on? Thanks! Brian Whitley”

Helpful Report

Posted 5 years ago

“My fault but I inputted my data in error. Fields were aligned in error. I blew my one call and the rest is a mess for me to clean up.”

Helpful Report

Posted 5 years ago

“I was a client of Pipeline Deals for over 4 years. They started off as a great site for me. As they grew though, they just stopped caring in my opinion. With each "update" to the mobile app they broke something else. I understand that you need to make updates, but seriously, test the thing before rolling it out. Customer service was no help, a ticket would be open for months on end, and at the end of the day the solution was always to use the web version. What broke our relationship was the downtime of the site. Never knowing if Amazon AWS was going to be up or down when I needed to access my data. As a business owner who needs to access my client files when the customer calls in, I can't tell them that the site is down. It just got old, not being able to access my customers from my phone and getting constant messages that the site was inaccessible. After all my complaints, I still gave you 4 months to correct it and nobody bothered to respond to the open ticket. So I left, I'm paying twice the price for a service that does 10 times as much. It gives me all the things that I've asked for and been told your working on. Since I've been with them, not one email of the site being down, not one time of not being able to access my clients, even with no data connection I can still access the record on my phone. Just sad you guys couldn't catch up to the rest of the other CRM's on the market.”

Helpful Report

Posted 5 years ago

“I use my IPad everyday on the road and record my interactions when I get back to my car. Since Pipeline deals doesn’t support adding new accounts it is disappointing.”

Helpful Report

Posted 5 years ago

“The interface is not as intuitive and the management tools built into the program are sub-par (e.g. the forecast is a custom field to be added to a report and not a mandatory one).”

Helpful Report

Posted 5 years ago

PipelineDeals is rated 4.1 based on 64 reviews