PipingRock.com Reviews

2.5 Rating 218 Reviews

36 %

of reviewers recommend PipingRock.com

Company Reviews

Questions

Metrics

2.5

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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How does PipingRock.com deliver?

Helpful Report

(3 days ago)

PipingRock.com delivers items by Postal Service and Courier.

Helpful Report

(3 days ago)

50.00%

Industry Average

“ I placed an order of Friday July 1 from piping rock for joint meds for my dog I took the 3 day shipping from FedEx for $15.99 I get a Piping Rock invoice stating I would get the product on June 6th …. It did not get picked up until July 6 Now it supposed to by FedEd delivered on the 9th. I called them and the said they don’t work weekends and the holiday it’s not there fault yet they offer the 3 day shipping when called on this they didn’t care They are only going to give me a partial refund on shipping STILL CHARGED FOR SHIPPING $5 If you want to do internet selling you have to shipping on a timely basis … Start working weekends and pay a living wage MY OPINION BY FROM A MORE REPUTABLE FIRM … if Piping Rock can’t enter the 21 century they should not charge for delivery they cannot and have no intention of keeping ”

- Bob

“ Even though "my order" was not packed and posted they have no ability to stop an order? I now must reject the delivery when i comes, if I am there, and will eventually be refunded. ”

- Jenny

“ Piping Rock gives no product information about almond oil. They say not to consume it but refuse to tell why. Is it toxic then? Piping Rock has some difficulties to deliver in time and give no information about it because they are unable to track the carriers abroad. Some advice: make your products available on Lazada. That will shorten the time of delivery. And inform customers about that availability! ”

- Anonymous

PipingRock.com Reviews

Delivery - Average