Login
Start Free Trial Are you a business? Click Here

Pizza Hut Reviews

2.3 Rating 1,077 Reviews
B-
Happiness Grade

Pizza Hut have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.

A-

Price - Excellent

81.08%
Industry Average
Price reasonable
- Anonymous
Promotion, new menu & service okay also price okay
- Anonymous
I like Pizza Hut pizzas,but whether you get a deal or regular price not much toppings,I use to get pizzas alot but have slacked off for that reason
- Bobbie
B-

Delivery - Average

65.75%
Industry Average
All that I needed on this rainy day. Fast delivery and crispy pizza. Thank you
- William Taylor
5 stars for one of the most delicious pizzas I've had in so long from Pizza Hut last night from the Roxy branch. Pizza was on time and delivery was efficient and not to mention taste. Special mention to our pizza maker, delivery driver and Mr. Kale Ross! 🌟 🌟🌟🌟🌟
- Dale
I placed a delivery order with the Pizza Hut in Kihei on Maui. They nailed it this time with a large, thin crust, vege pizza that was hot, delicious, and delivered quickly. I've ordered from this location many times with mixed results. This time they were perfect.
- David
F

Refunds - Difficult

26.92%
Industry Average
When I asked for a refund they told me I was going to have to go through my credit card to file a complaint and that they were going to have to investigate.
- Maxine Payne-Kennedy
Not only did they not have a Coke or Pepsi diet or regular they did not refund the money they charge me for the soda.
- Margaret
I got the pizza so small . So I hope I can get the refund
- Aliah
87.20%
Industry Average
Great customer service I have issues with the app but the employee at the store fixed everything and made my pizza for me and made me happy.
- Tricia Monson
Great pizza and service. Thank you all
- Paul
The Pizza Hut on 425 South Jefferson st in Frederick MD has the best customer service and the food was cooked amazingly.
- Anonymous