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Pizza Hut Reviews

2.3 Rating 1,175 Reviews
B-
Happiness Grade

Pizza Hut have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.

A-

Price - Excellent

82.35%
Industry Average
Price reasonable
- Anonymous
Promotion, new menu & service okay also price okay
- Anonymous
I like Pizza Hut pizzas,but whether you get a deal or regular price not much toppings,I use to get pizzas alot but have slacked off for that reason
- Bobbie
B-

Delivery - Average

65.82%
Industry Average
They were able to remake my pizza without base sauce because I couldn’t do it on the online order and able to add sauce without charge to it. Staff was at the Dinsdale Pizza Hutt in Hamilton City was awesome. Pizza was delicious and delivery was fast.
- Nia Helu
All that I needed on this rainy day. Fast delivery and crispy pizza. Thank you
- William Taylor
5 stars for one of the most delicious pizzas I've had in so long from Pizza Hut last night from the Roxy branch. Pizza was on time and delivery was efficient and not to mention taste. Special mention to our pizza maker, delivery driver and Mr. Kale Ross! 🌟 🌟🌟🌟🌟
- Dale
F

Refunds - Difficult

28.57%
Industry Average
Not one item of my order was delivered, no apologies no refund, absolutely shocking
- Cope
Pizza Hut on Northern Street has bad customer service and always get the orders wrong I had to argue with the store manager that was rude in order to get a refund for an order I paid for and never recieved and tried to call Corporate and I can get no where the phone system sends me everywhere instead of a live customer service it's ridiculous and frustrating!
- Anonymous
Ordered and had missing items. Tried to contact but no one answers the phone. I stopped by and the manager was rude and insisted on store credit instead of a refund. I’m going to troll this business until they give me my money back.
- Kim Jackson
88.94%
Industry Average
Great experience today at Pizza Hut, Seymour, Indiana! Great service,prompt, and a very pleasant gentleman who waited on me! ThanksPizza Hut!! S.B. From Southern Indiana
- Anonymous
Made sure order was correct double checked quantity and friendly service
- Kevin,Sioux Falls Ford
The wings were perfect and service was great
- Pansie wesley