Plastic Printers Reviews

Name: Plastic Printers
Rating: 2.00

2.0 Rating 4 Reviews

25 %

of reviewers recommend Plastic Printers

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"I have not ordered from Plastic Printers in about 10 years, simply because our small business takes a while to use up products, but when I needed inventory tags for our rental equipment again, I remembered them and was happy to discover that they were still around. \n\nAfter authorizing the proof, I was sent an order link and that's when I hit a road block. The shipping on these small items was going to be astronomical. I needed help from a human and once I got that, they were able to ship my items in a more economical fashion, via USPS. \n\nAs a small business in Hawaii, securing reasonable shipping rates is hugely important to us and something we often have trouble with, and our experience is that businesses often have their shipping policies and procedures in place and aren't willing to step outside of their norm to help customers. I can't tell you how often I've abandoned a cart of expensive items when the vendor can't figure out how to get the merchandise to us without an undue shipping burden. \n\nClearly, this was not the case with Plastic Printers. Shawn was kind enough to champion our needs, and before I knew it, my package was on its way, and at a shipping price that made sense to us. We were so relieved to not have to start the ordering process all over again with another company.\n\nOnce they arrived, our new tags looked GREAT, but then, even though I'd approved the example they'd emailed me, I discovered an important change I needed to make and had to call for a re-order. \n\nThis error was my fault, not theirs, and Lynn at Plastic Printers went out of her way to make sure that my new order was printed and shipped to us immediately. The new order is PERFECT.\n\nPlastic Printers EARNED 5 Stars from us not only for producing a sharp, good looking product that will represent our business well while helping us maintain inventory of our rental items, but even more so for going the extra mile in their customer service. I highly recommend this company for anyone out there who appreciates excellent customer service!"

Plastic Printers 5 star review on 12th October 2021

Rachel D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failure to communicate in timely manner, followed by lack of follow up was my experience with Plastic Printers. I would not recommend them. Mine was a simple reorder that required no mock ups only a simple proof. Each time I reached out, I received no follow up call. I had to call back myself to see if there were any updates.”

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Posted 4 months ago

“We ordered 6,000 gift cards and paid up front. Didn’t get our order when we were told it would come. Then they ghosted us right at the holidays.”

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Posted 1 year ago

“The company doesn't know how to call you back. Poor communications period. Its been 24 hours an not one email nor phone call.”

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Posted 1 year ago

Plastic Printers is rated 2.0 based on 4 reviews