PlasticSheets Reviews

1.3 Rating 60 Reviews
7 %
of reviewers recommend PlasticSheets
1.3
Based on 60 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 14%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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PlasticSheets 1 star review on 26th October 2021
Alex
PlasticSheets 1 star review on 25th May 2021
Anonymous
PlasticSheets 1 star review on 25th May 2021
Anonymous
PlasticSheets 1 star review on 5th October 2020
George Kouloumbis
Anonymous
Anonymous  // 01/01/2019
Very scrupulous company with no integrity at all. Avoid at all cost. I ordered a plastic sheet to put up a safety screen in my store. This company advised that it would take up to 2 weeks to deliver, but most likely it would be sooner. After placing my order I was informed that it would take at least 2 weeks for the delivery. Within 24 hours of placing my order, I requested to cancel it as I managed to source the required sheet from a local supplier. They refused to cancel my order even though it had not gone into production. I requested to speak to the manager and was advised they were not available and did not receive a call back either. The lady I spoke to was rude and disrespectful and simply did not care nor wanted to make any effort to see what she could do to help. My order was eventually delivered around 3 weeks later. We are a small business and expected a little coorpratiing from them, but they chose profits over integrity and customer service.
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Posted 3 years ago
A disgrace. Abandoned all customer service. 0/10
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Posted 3 years ago
Wouldn’t even leave one star. Took my daughters money for a sheet for her hamster cage. Waited over two months. Tried emailing and phoning to cancel order. No replies. Sheet arrived today covered in scratches and it’s blue, when she asked for clear. No replies on email, live chat or phone to try and get refund. Disgusting “service “. DO NOT USE!
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Posted 3 years ago
How they continue to do business I arent sure but at a guess it's by taking hard earned money and supplying nothing but empty assurances and fake delivery dates. If I lived closer I would be visiting them in person to reclaim money paid. DISGUSTED
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Posted 3 years ago
Shocking. Do not send order confirmations. Do not detail correct delivery timescales. Customer Services is shocking. I had to spell my name 'Aimee' at least 6 times. Could not tell me at which point I was in the 'production queue'. Extremely unhelpful! Would NOT recommend!! I wish I'd look for the reviews before I purchase from them!
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Posted 3 years ago
This is a bunch of cowboys steer clear and save your money and disappointment no answer no emails looks good on advert
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Posted 3 years ago
Just like to say what a complete waste of time this company is , any one who is thinking of using these please please do not.
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Posted 3 years ago
Eventually got our £7k money back off these lot by using https://hmcts-access.service.gov.uk Including court fee and interest, the only time we got to speak to them is when we started court action
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Posted 3 years ago
Same story as everyone else. Bought some plastic sheets, full payment made no delivery of product. No answer from their company. Contacted BBC watchdog. Would give 0 stars if possible
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Posted 3 years ago
I should have checked the reviews before ordering! Awful company. Do not order!!! We have been waiting for more than 2 months. There is nearly no communication( they don’t answer the emails, chat not working most of the time, on a phone after talking to a manager we have been told that the order should be delivered on Tuesday which was 2 weeks ago). We requested order to be cancelled and money refunded and no answer again!They are a fraud!
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Posted 3 years ago
Dire customer service. I've paid for over 4 weeks and still no order delivered. I cc all everyday and fail to ever get an answer. Feel like I've been ripped off. Never again..... Beware and avoid is my only advice. ☹️
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Posted 3 years ago
Absolutely disgusted and appalled how this company can get away with how they treat potential customers. Placed an order totalling nearly £200, part of the order arrived 3 weeks later and still waiting to hear what happened with the rest of the order. It is impossible to contact them through phone email and you get cut off if you want to leave a message. They have numerous trading names so this makes it even more difficult to contact them. I am still trying to speak to a human being but as stated above this is virtually impossible. THIS COMPANY ARE RIPPING PEOPLE OFF AND SHOULD BE INVESTIGATED AND SHUTDOWN COMPLETELY- MY ADVISE IS DO NOT BUY FROM THIS COMPANY,UNLESS YOU WANT TO LOSE MONEY-THEY TEND TO USE THE SAME ADDRESS BUT MANY DIFFERENT NAMES,SO WATCH OUT!!!
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Posted 3 years ago
Avoid - these guys are fraudsters. They say next day delivery until you've placed the order, then tell you it'll be a few weeks. I'm still waiting, they don't respond to any kind of enquiries. DO NOT BUY FROM THEM
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Posted 3 years ago
Dreadful service waited on the phone for 30 mins to track an order - gave up in the end tried customer services still no answer tried on line chat - no response, i wonder if this supplier is genuine
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Posted 3 years ago
Absolutely appalled by this company. Ordered some plastic sheets for screens at our GP Surgery on the 2nd June. Was grateful to read that Plastic Sheets were prioritising NHS and business orders, and received an email to say that the delivery was an estimated 3-7 working day service. Once this estimation had been reached I chased and spoke to a member of staff (Jade) over the phone on Thursday (11/06) and explained the situation. The staff member said that she spoke to her manager who said that 5mm plastic was out of stock but if they could use 4mm they could expedite the order. I said that was fine but that I am yet to receive confirmation that it has been sent. I then left it until the 16th to chase AGAIN and spoke to someone who said that they would phone the warehouse immediately and send an email with an update. Myself and my practice manager have now chased numerous times by email and phone. They do not let you escalate to management and they also ignore your emails/send automated responses. We are YET to receive our order or even an explanation for the delay and are in desperate need as we are open to the public.
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Posted 3 years ago
Do not touch them - dire service, shocking quality when the product finally arrive (very late). Have little faith in getting any money back.
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Posted 3 years ago
No refund no person to speak too not answering emails. This appears to be theft avoid
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Posted 3 years ago
Placed an order nearly 4 weeks ago expecting 3-7 days delivery, but nothing turned up. Tried calling and got no answer. Emailed and eventually got a standard response quoting the lead time that has already been exceeded. they would not respond to my email follow up. Don't waste your time, effort or money with this company! I ordered from https://www.perspexsheet.uk Persepex sheet is the trading name of FabricationCompany.com Limited FabricationCompany.com Limited has now been renamed as Wanna Plastics Ltd
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Posted 3 years ago
I only ordered 1 panel cut to size polycarbonate so I guess I’ll just write it off. More annoyed though with the wait and the frustration of not being able to get hold of anybody. It’s scandalous that they seem to have been getting away with this for so long, a bunch of crooks and low life
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Posted 3 years ago
STILL WAITING FOR MY ORDER
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Posted 3 years ago
PlasticSheets is rated 1.3 based on 60 reviews