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Play It Koi Reviews

4.9 Rating 3,831 Reviews
A
Happiness Grade
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,\nBothell

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Customer Service - Good

98.25%
Industry Average
I’ll be able to try the product I can tell you everything looks great. And they have excellent service. I had a small issue with an order and they fixed it within the same day. I wouldn’t hesitate to buy more from this place
posted 1 week ago - William
I love the service and the products . Customer service is so quick to respond to email and any lil glitches that has arose was immediately taking care of… love the products the prices and the staff!
posted 1 week ago - Deborah
Awesome customer service and prompt shipping!
posted 1 week ago - Cindy B
I bought two lotus tubers, and I’m very happy with the service and the quality of the product. They started growing immediately. I also like all the instructions provided online
posted 2 weeks ago - Julie
I changed my mind on which bottom drain to buy and after receiving the 3" koi toilet I decided to switch to the Evolution Aqua 4" which worked out perfectly for my pond build. But the no hassle return was just the beginning. I got a call back and email from Ivan that answered all my newbie questions and even offered to help any time. That's service!
posted 2 weeks ago - Peter
Ordered a Perinha UV-C for my pea-green pond. It was shipped quickly and I dropped it into my pre-filter (weighted down and attached with zip ties). Pond slowly turned from green to brown and cleared entirely after 10 days. I'm delighted with the service and the result!
posted 3 weeks ago - Kristine
Amazing customer service and my plants all arrived in excellent condition. I would highly recommend shopping for all of your koi pond plants at Play It Koi.
posted 3 weeks ago - Anonymous
This company's customer service is A-1. The pump they recommened, is working GREAT! Exactly what I needed. Fast shipping. I will be using this company again if I need anything for my pond.
posted 3 weeks ago - Arthur
You are always willing to help with service and questions
posted 3 weeks ago - Timothy
Play It Koi met all of my expectations after shopping around for a replacement koi pond pump. Your service was excellent with prompt delivery of a great product. The new pump is up and running efficiently and makes a tremendous difference in the water clarity and water flow.
posted 1 month ago - Carol