Plumbase Reviews

Name: Plumbase
Rating: 3.05

3.1 Rating 20 Reviews

50 %

of reviewers recommend Plumbase

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3.1

Based on 20 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, by the staff I spoke to on my visit to your Nottingham store, will be returning again once we know what we want thank you again”

Helpful Report

Posted 5 years ago

“Used Plumbase to get a radiator delivered. It was a very competitive price for the radiator concerned. The radiator was not in stock but I phoned and Ian at the Rochdale branch said he could get it but it would take a week. A week later and Ian phoned to say that although he had got the radiator, it was damaged so he had ordered a second one and that would take another 24 hours. This is in sharp contrast to other places where we've ordered radiators - they just ship faulty or damaged ones out without checking them. We were a bit concerned as our house is difficult to find and couriers often struggle but the driver phoned when he was lost and then found us. So a big thank you. Very good service and we would definitely recommend Plumbase! Especially Ian at the Rochdale branch!”