Plumbase Reviews

Name: Plumbase
Rating: 3.05

3.1 Rating 20 Reviews

50 %

of reviewers recommend Plumbase

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3.1

Based on 20 reviews

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Delivery Methods	Own Driver
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Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If we could give no stars we would as this branch knew their employee had manipulated & abused 3 innocent women with pattern all abusers follow which is:1st put on false act of niceness when 1st meet decent ladies they prey on trick& choose to trick into what they pretend will be relationship,but it's an agenda such toxic, narcissitic men use to lie re their past (they always have previous failed marriages but pretend they were abused when it turns out they use, manipulate, then abuse every woman they live with).These narcissitic men lie to manipulate decentest of women, getting them to feel sorry for them (as if these men were abused when they are ACTUALLY the abusers, gradually abusing every lady they live with).It is to use women, getting them doing all sorts to support them (they use everybody in life), then gradually in drip,drip fashion these men bring in the most horrendous multiple tactics of psychological, physical,threatening abuse-SERIOUScrimes that are punishable with prison sentences.plumbase employee had 4 criminal records, probation record, & was rightly sent to prison for being serial abuser, user, manipulator...branch workers witnessed his abuse&unpredictable moods to them, but never bothered to care for his innocent victims he manipulated then abused behind closed doors.He is a highly manipulative man, & plumbase should have known better than to have allowed themselves to be enablers/supporters of criminal domestic abuser (when they knew he already had TWO records & was on PROBATION for such offending serious criminal activity, &KNEW he was abusing,lying,manipulating to cover up fact he abuses women).They knew how such men operate, & knew he had already been given criminal records for abuse & manipulation-serious crimes...........So, had a plumbase employee been VICTIM of such an abuser,user, manipulator (highly manipulative) does this show they'd have supported her abuser, not her?.....It is disgusting to support domestic abuser..... national company KNOWS about criminal records & that he's already abused TWO ex-wives, yet supports narcissistic domestic abuser user manipulator who 1st tricks women into relationship, gets them doing all sorts for him to help & support him as if he was abused in failed relationships when turns out he's a serial abuser, pathological liar, manipulator who leeches off & uses everyone he comes across-everyone is a commodity to him-he even uses male colleagues so will only be nice to them if it will benefit him in the long run - it's a pattern all these narcissistic men do &then they smear innocent victims as if the victims did abuse or are crazy -this is key LIE tactic all such narcs try-they try this in court to further abuse a victim sat at back without a voice.abuser's boss was intimidating his most recent innocent 3rd decent lady victim in court foyer then phoned to say he'd seen the abuser abusing them at work but still supported the domestic abuser manipulator narcissistic user - this is disgusting of a national company!.....when she phoned company HR to rightly ask why would they support a domestic abuser & to explain how decent she'd been to him over the years because she is a decent lady and because he tricked her and lied about his past as if he's been abused to get her to feel sorry for him to use her, when HE is a serial abuser, the boss lied as if she'd been phoning him when she didn't even know his mobile number and he was the one who phoned her! this was a cover up and further gaslighting that she'd already had as part of the abusers tactic(gaslighting is reinventing events not how they happened )from abuser as part of psychological abuse-she rightly had a right to speak up & defend her innocence when she has done nothing wrong. imagine having to live having to prove innocence having to carry around a tape and tape everything connected to the abuser and every person connected to the abuser because the abuser plus his enablers twist things & reinvent, gaslight, lie about innocent victims-that's how it is for victims of narcissistic toxic men!”

Helpful Report

Posted 2 years ago

“plumbase employed&supported a manipulative user,domesticABUSERwho did what all narcissists do i.e. 1st pretend he was lovely,to trick innocent women into what he pretends was going to be proper relationship-it's a pattern all narcissists do to use,isolate then eventually abuse with most horrendous terrible psychological,physical&threatening multiple tactics of abuse.this plumbase employee abusedTHREEwomen&was rightly sent to court (3separate cases over years)&eventually to prison for psychological,physical&threatening abuse.company's branch boss went to court with this domestic abuser to support him,as if abuse is okay! when he's abusedTHREEwomen&when companyKNEWhe'd already been to courtTWICEbefore&hadTWOcriminal records&was still onTWOyear's ongoing probation for his dreadful abuse behaviours&manipulation.Boss was vile&insulting to domestic abuser's innocent3rd victim sat at back of court when she had had guts to report abuser several times,guts to sit in public gallery at court at many magistrates' hearings&guts to submit lots of evidence proving he abusedTHREEwomen now!She has permanent injuries abuser gave her.There wereMANYmagistrates hearings cos abuser i.e. narcissist,kept lying trying to plead not guilty but eventually had to plead guilty because there was so much proof&evidence of fact he abused behind closed doors&lied to others as if he wasn't-he knew exactly what he was doing when in abusing mode because he switched his abuse off if others were about.branch boss even phoned3rd victim to say he'd witnessed abuser's abuse at work so knew victim had been manipulated&then had life of hell up against serious crimes of abuse&manipulation.then boss still supported employee who is domestic abuser.boss was rude,horrible,insulting to innocent victim.when innocent victim tried to contact HR dept of thisNATIONALcompany to let them know she'd been so decent&abuser had lied re his past so1st tricked her to do all sorts,be loyal,etc,so firm knew she wasINNOCENTso should not support an abuser,branch boss, knowing HR department wouldn't have approved of him supporting an abuser, lied as if victim had been phoning the boss when she hadn't because truth IS boss had phoned her to say that he'd witnessed the employee who is a domestic abuser abuse people at plumbase,but was still supporting him at court!!!!!!..plumbase should support innocent victims of this abuser (their employee)& NEVERha supported employee who is a serial abuser-they should have instantly sacked abuser but they didn't! this is so appalling.Domestic abuse charities all over the country need to know about this&need to know plumbase is not an employer who behaved appropriately in this situation-supporting domestic abuse is totally inappropriate & wrong!Domestic abuse involves a highly manipulative individual who will have always abused in his previous relationships&always pretend he's not,in order to try to use everyone around him-he's a narcissist,a user,a manipulator&abuser who fools people. it is not right that once plumbase knew he's gotTWOcriminal records they supported him in3rd case where he was rightly being taken to court because he rightly deserved to be put in prison for such serious horrendous crimes against innocent women.his3rd victim is a decent lady who he manipulated into a relationship at 1st with LIES re his past as if he'd been treated badly-this is a lie&trick all narcissists do to use women-his3rd victim was so loyal&decent to him supporting him because,she's a decent lady,&also because he did what all narcissists do:he preyed upon&chose her because narcissists always choose decentest,kindest of ladies to prey upon;he filled her head with lies,so manipulated her from the start in order to use, isolate then eventually abuse with the most horrendous multiple tactics,&once she'd started trying to stand up for herself,try to protect her safety,try to report him,he did what all narcissists do i.e. to twist&hide fact he was abusing her&has abusedTWOother women,he slandered innocent her.once she rightly started reporting him cos he made her live treading on eggshells&forced her to have to leave her home for days on end due to his unpredictable moods&ABUSE,he worsened abuse in severity&frequency&did it in pattern of coercing her back promising to stop abuse,but then abusingWORSEthan ever-another manipulative tactic trick these toxic men use.DOMESTIC ABUSEis more thanABUSE,its manipulation.he made her loose life she'd made through her hard work before she met him.ABUSE is terribleMULTIPLEtactics of psychological,physical&threatening behaviours,plus manipulation.It is a mostSERIOUS HORRENDOUScrime!”

Helpful Report

Posted 3 years ago

“Avoid Plumbase in Irvine, the negligence staff Christopher Winton and irresponsible manager Mark both should be sacked. I ordered n paid for seven items they only delivered six items. In addition, the WC units missing a seating pan, the corner cupboards + basin missing two handles. The manager Mark said they’ll charged for the handles, ffs we paid for the whole units but the handles never come, how can a manager open his mouth and asked me to paid for the handles which supposed to be included in the units??? The negligence salesman deny it and told me they’re all in a sealed box. I have photographs of the delivery from them, the box of cupboard + basin units is not sealed. Then he replied me your order was on the 4th Nov, now is 9th of Dec they have the right not to replace the missing items then hung up the phone. I’m absolutely steaming. Plumbase, if that is the way you treat your customers NO THANKS never again!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

“Bad service, went to collect a part from rochdale store after ordering online, it was the incorrect part, but guy at the store was mega rude, said I still had to take it and pay postage to return as online and stores are like different companies, bad bad service.”

Helpful Report

Posted 4 years ago

“Ordered shower tray and glass cubicle from Plumbase in Brighton I hade little knowledge but was well advised from Connor all went well and have had many showers since, many thanks Joe”

Helpful Report

Posted 4 years ago

“I had a bathroom viewing booked in at our house and the staff member never showed up. Not only that but I then emailed to give them a chance to explain and am yet to hear anything. I had high hopes for a good service after walking in to the shop for some advice but I am left feeling extremely disappointed and time-pressured with this set back. Client service has been very poor.”

Helpful Report

Posted 5 years ago

“They are extremely helpful until they have your money rubbish after sales service. wont ever use them again”

Helpful Report

Posted 5 years ago

“Bathroom refit. Ordered product online Monday received email confirmation immediately. Money was taken from account Tuesday. Nothing received about delivery date or time. Contacted Plumbase by telephone Wednesday despite my email confirmation and them finding my order on the system they had not ordered the product from the supplier. Despite paying for delivery had to collect from local shop on Friday. Having dealt with a number of retailers over the past week they are far behind customer service in my experience. Quick to take the money for a product not they had not ordered.I should not have to chase my own order and I will not be using them again. No apology or delivery charge reimbursed. Very poor!”

Helpful Report

Posted 5 years ago

“After ordering a part and being told it would be in at beginning of the following week then not hearing anything to then have to chase it up. In the end they said it would be another week so decided to go elsewhere. Couldn’t get a refund cause they didn’t have enough money, waited a week still couldn’t give it to us and told us they’d call when they had it after 3 weeks we had to complain. When I went to go collect our money eventually, the manager was acting all nice and as I walked out made a very sarcastic comment about it ruining my life. So unprofessional and will never shop from here again! Nothing but trouble and rudeness”

Helpful Report

Posted 5 years ago

“E-mailed days ago & no response. No option to fill out disabled adaptation form when ordering, (as advised by staff member at Ipswich last Thursday). Advised my products would take 2 days BEFORE I placed the order on 4th April & still not in!!!”

Helpful Report

Posted 5 years ago

“Great customer service, by the staff I spoke to on my visit to your Nottingham store, will be returning again once we know what we want thank you again”

Helpful Report

Posted 5 years ago

“Used Plumbase to get a radiator delivered. It was a very competitive price for the radiator concerned. The radiator was not in stock but I phoned and Ian at the Rochdale branch said he could get it but it would take a week. A week later and Ian phoned to say that although he had got the radiator, it was damaged so he had ordered a second one and that would take another 24 hours. This is in sharp contrast to other places where we've ordered radiators - they just ship faulty or damaged ones out without checking them. We were a bit concerned as our house is difficult to find and couriers often struggle but the driver phoned when he was lost and then found us. So a big thank you. Very good service and we would definitely recommend Plumbase! Especially Ian at the Rochdale branch!”

Helpful Report

Posted 6 years ago

“Great customer service really helpful staff will definitely use them in again in the future”

Helpful Report

Posted 6 years ago

“Great service and perfect advice.”

Helpful Report

Posted 6 years ago

“Always find them helpful.Most of the time if they do not have an item,they try hard to get it for you.”

Helpful Report

Posted 7 years ago

“Excellent service, very nice staff!”

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Posted 7 years ago

“Great advice at the counter, friendly staff”

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Posted 7 years ago

“Excellent product range with very helpful knowledgeable staff”

Helpful Report

Posted 7 years ago

“Knowledgeable staff saved me hundreds of pounds recently”

Helpful Report

Posted 7 years ago

“Knowledgeable staff saved me hundreds of pounds recently”

Helpful Report

Posted 7 years ago

Plumbase is rated 3.1 based on 20 reviews