Plusnet have a Customer Happiness Grade of B-. Customers are happy with their prices and customer service.
“
Best price found on the internet which very good internet connection
”
- Ilona Petherbridge
“
Problem solved cheers guys ,
Maybe I was lucky , I hadn't wait long for an operator , the second guy had the ability to fix a more unusual problem & both personnel were very curteous , the operator even informed me that I might be paying more as my Broadband deal had expired and passed me to sales to renew if I wanted , which we did at a cheaper price .
”
- David
“
Amazing service and what a good price. 30 day contacts aswell so you never feel trapped in a deal... not that you'll find many others better.
”
- Mr Ian Jones
“
Excellent service, easy communication, very good value, highly recommended.
”
- John Lloyd
“
I've just had to speak to someone regarding my plus net service. And I was pleasantly surprised by the experience. I spoke to a lovely young man, (Amraiz Malik) who couldn't have been more kind and helpful. He talked me through things and got me sorted out in no time. All of the staff that I've had to deal with have been the same. Wonderful service all round. Well done Plus net.
”
- ELAINE THOMSON
“
Great service, fantastic customer service & brilliant prices
”
- Louisa Handy