PNY Beauty Reviews

Name: PNY Beauty
Rating: 4.83

4.8 Rating 171 Reviews

97 %

of reviewers recommend PNY Beauty

4.8

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

About PNY Beauty:

Our goal is to provide overseas Pinoys and Pinays with the local skin care, makeup and cosmetics brands that they know and love at an affordable price. We aim to become the one-stop source for the top Filipino beauty brands in the USA and we hope to see each of these companies grow even more as people around the world experience how great they are.

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PNY Beauty 5 star review on 21st March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent delivery and shipping is fast too definitely will order again thank you so much”

Helpful Report

“I ordered over $60 worth of three items , Once I ordered, I was notified that they are taking a break until August 2 They also charged me payments One for the Afterpay, which I was planning to pay for Then they charged me for the whole total, which was 6363 ! I tried to reach out to them. They did not reach back nor did they pick up. ! I have not received my package. I’m not even sure if it’s going to come. This is all giving scam to me.”

Helpful Report

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. Firstly, we are very sorry for the confusion caused by our scheduled break. We understand how frustrating this must be. We had an announcement on our website as well as on our order confirmation email to ensure that customers were aware of the short closure but unfortunately this was missed by some. Regarding the charges, it appears there was a misunderstanding with the payment process as we do not offer Afterpay. We have already processed a full refund for your order which you should receive back within a few business days. Our team has been working hard to address all customer inquiries, and we regret that you were unable to reach us in a timely manner. We are committed to improving our communication channels to ensure this does not happen in the future. Rest assured, your package will not be shipped since you have received a full refund. We take these concerns very seriously and are committed to making things right. If you have any further questions or need additional assistance, please feel free to contact us directly at hello@pnybeauty.com. We are here to help! Thank you for your patience and understanding.

“I live in the UAE and came across PNY Beauty who sells Asian products/beauty care. Seeing the brands I couldn’t find around my area, I decided to give it a try and placed my order. Customer service is amazing, I will have to say and their feedback is smoothly fast. I just received my first package from them, and it’s in great condition. Will definitely be a loyal customer to this seller!”

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“Good packaging and delivered early as always.”

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“My order got delivered on the wrong address so if i can get my money back from it or re send my order”

Helpful Report

Hi Cathy, Thank you for your review, we apologize that your order was delivered to the wrong address, however this is the address that you provided to us when you placed your order. If the person that received the package does not send it back to us then we can initiate a lost package claim in order to provide you with a refund or a replacement package. We have already responded to your earlier emails regarding this issue and will continue to follow up with you via email regarding the lost package claim if it gets to that point. Thank you and have a wonderful day! PNY Beauty

“I've been waiting for g21 products! Finally, you already have one. I've been your customer for 2 years. You never failed to deliver it so fast! ❤️”

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“Thank you for delivering it so fast and quick. Highly recommended if you want asian beauty products”

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“I love the use of natural best quality ingredients.”

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“great and will definitely recommend 100%”

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“I have been using the Glow Jelly K-Bright & Even Soothing Gel for almost a year and I love this gel. It hydrates the skin beautifully. I received it originally as a gift, and I was so impressed. I use it on my face and body.”

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“"Pinoys" cosmetics have truly impressed me with their quality and effectiveness. I've been using their products with great satisfaction. The attention to detail in their formulations and the range of options they offer have made my beauty routine a joy. From skincare to makeup, "Pinoys" has consistently delivered results that exceed my expectations. I can confidently say that their cosmetics have become an integral part of my daily regimen, and I look forward to continued enjoyment and positive experiences with their brand.”

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“I got my BT21 collection here a couple years ago and I remember getting the package fast and came in good condition. Love the work that PNY is doing as I find myself always looking for Filipino/Asian based makeup and skincare as I rarely react to them.”

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“Well my order just arrived today, the packaging is so beautiful, delivery is fast and smooth”

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“Got my order fast and as always in a very well condition and nicely packed. And also I got a freebies again. So happy with PNY Beauty”

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“I am so happy that I had to come and review this right away. My order only took 3 days from processing to delivery. So fast! So kudos to this shop. Excited to use the products!”

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“I love all products i ordered snail white creme body wash and all skin care snail white so addicting i keep buying”

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“I love how responsive and personable their customer service team is. Additionally, I have not had any issues with shipping and or the condition of the products. I will continue to be a repeat customer for sure.”

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“No issue regarding communication with them and shipping is fast”

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“Very easy to shop and nice discounts”

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“Thank you for your website that even tho i am miles away from Philippines i am still able to purchase items that i have been wanting. Going through the items I have recently purchased i would say it will be something that i would definitely buy again. Movinv forward thank you for reaching out in order to ask a review. This means that you truly care about your customers. Thank you”

Helpful Report

PNY Beauty is rated 4.8 based on 171 reviews