“I loving this product and making of this product ~ works very well with my machine. Great help with staff members along the way considered speedy delivery Nation-wide. Process notified along the way !!!”
“I love my Podstar steel pods! They are really easy to use and clean, and it makes me happy that I'm not creating waste (even recyclable waste). The coffee is excellent too as is Podstar's service.”
“I have an espressotoria machine from Woolworths and I have bought lots of reusable pods from Podstar. I love them! I love the fact that I can grind my own fresh coffee each day. I have 8 pods, a grinder, tamper and scoops all purchased from them. Products are excellent. Postage is super quick and the couple of times Ive made contact with them their response has been quick. Thank you!!!”
“Great quality. I got the 2 pack with tamper and scoop but the scoop could be used intsead of the tamper.
I like that the 2 pods came with extra silicone seals. Works great in my machine. No issues at all.”
“Coffee pods are top quality 5 stars, but I got a bag of coffee which came ripped at the top. I contacted Podstar but instead of sending me a new full bag of coffee they sent me a empty coffee bag unsealed on the top, so I couldn't even use it?”
“Love this product. Waited way too long to replace disposable pods.
I can now grind any brew I want and experiment with my favourite coffees, not to mention saving moneh in the long run not buying branded pods.”
“I have been using Podstar pods for about 5 years and have found them to be really good although like all re usable pods takes a while to determine how much to fill the pods to get them to flow well. It would be handy to provide a tutorial on how much to fill pods for best results. I find filling to about 1 cm from top works well.”
“I would not look anywhere else! Since receiving our new reusable and sustainable podstar coffee kit and being super impressed with the quality I am glad that this is the company we chose to order from.
Ditch those disposable landfill pods and order from podstar!”
“Just exactly what I need.
Since I'm aware of 'recycling' and trying to reduce wastage - that pod - is a heavenly product and would recommend it to everyone who wants to reduce waste.”
“Iāve had PodStar for a couple of weeks and am enjoying the experience of using real coffee. The three samples I received with my order are all good. I use 2 x pods for each cup and find there is better flavour. Ordering was easy and service excellent”
“If your machine won't close, take seal off. You don't necessarily need it. I found this out by accident. Experiment with grind and tamping. So far all good”
“I couldnāt be more dissatisfied. I used the podstar coffee in a near new machine and tried several different tamper pressures and only 1 of the batch worked enough not to shut the machine down. Waste of $100.”
We're sorry to hear about your disappointing experience with Pod Star pods. We take customer feedback seriously and would like to address your concerns directly.
Firstly, it's important for us to understand the specific issue that caused the machine shutdown. This is uncommon, and understanding the details can help us provide a solution or improvement.
Could you please contact our customer service team with your machine model and details of the issue? Your insights are valuable for our quality assurance process, and we're committed to making this right for you.
Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
