“We have added podstar to the coffee making facilities in the office, giving people an option other than recyclable pods. Some staff are using them and it's working well. Its a much more sustainable way to use pod coffee machines.”
Dear Raymond
We're genuinely sorry to hear that your recent experience with our product did not meet your expectations, and we understand your disappointment. Your satisfaction is of the utmost importance to us, and we take your feedback seriously.
We would greatly appreciate it if you could provide us with more specific details about your experience and what aspects of our product fell short of your expectations. This information will be incredibly valuable in helping us identify areas for improvement and ensure that we meet the high standards we set for ourselves.
Please feel free to reach out to our customer support team so we can address your concerns and work towards resolving any issues you may have encountered. Your feedback will enable us to make the necessary improvements to enhance our products and services.
Once again, we apologize for any inconvenience you've experienced, and we're committed to taking the necessary steps to ensure your next experience with us exceeds your expectations.
Sincerely,
Jennifer
Customer Service Team
Pod Star
“Very happy with my new pods for my Espressotoria. Had a minor issue with my order and customer service was prompt and sorted my issue out easily. The coffee I bought along with my pods was also delicious! Thanks so much, will recommend to anyone I know who is considering using a pod machine.”
“Great product,it arrived on time, and I would recommend them.I think I've just about got it worked out for a great tasting coffee, maybe a little bit more tweaking with packing and grinding.”
“A great range of products in very good quality materials. I highly recommend these pods. HOWEVER, ignore any instructions that advice a coarse grind for the coffee. It needs to be fine, and reasonably tightly packed to make a decent coffee. Pod machines rock but only if there is no waste and you can use a decent bean.”
“This is our third purchase from pod star giving us a total of 8. They are great and save from landfill, best of all you can chose you favorite beans.”
“So happy with our stainless steel reusable pods from podstar! First use was a little tentative as we weren't sure the pod fit the machine, but a little downward pressure & bingo! Our favourite coffee was back on the menu. I like my coffee a little stronger so probably need 3 pods rather than the recommended 2 so will be purchasing another pair! Husband happy with the recommended 2 pods :-)
Loved the spoon & tamper also!”
“Second week in and I'm starting to enjoy using the Podstars reusable coffee pods. Any change of behaviour or product can take a while to get used to. At first I wasn't filling the pods enough and the coffee was too weak and it seemed to take me an age to fill them but now that I know how much to pack in, it's getting quicker for me to get to my cuppa in the morning. I love that I'm doing something good for the environment and get to use the coffee beans that I prefer.”
“I have tried each of the Pod Star coffee blends. My preferred coffee is made with hot skim milk (heater filled to the Max. level) and Pod Star reusable Nespresso pods. Having tried all of the Pod Star blends, I prefer Espresso of Love and It's Bean a Long Time, which I buy in whole bean form. I enjoy the aroma while grinding beans and the flavour released from the freshly ground beans.
I have a Pod Star coffee grinder and although I have found the Pod Star instruction videos helpful, it has taken me some time to adjust the coarseness of the grind correctly. I find with my two favourite blends that having tightened the coarseness adjusting nut to zero clearance, I slacken it by nearly two turns. I have marked a point on the grinder body and another on the adjusting nut with white marker pen to assist my adjustment. I have also found that the adjusting nut can move with use, so I have fitted a 6 mm wingnut to act as a locknut, which has so far proven effective.
I enjoy the Pod Star product and the process of making coffee in my Nespresso machine using the Pod Star system, as compared with ready-made pods.”
“The pods are of the highest quality and they work really well. No more disposable pods for me and now I can drink my favourite coffee using the same machine. I recommend these products because of the quality, albeit they are on the pricier side of things, they are definitely worth it in my opinion.”
“The pods are of the highest quality and they work really well. No more disposable pods for me and now I can drink my favourite coffee using the same machine. I recommend these products because of the quality, albeit they are on the pricier side of things, they are definitely worth it in my opinion.”
“After practising all weekend with the pods, and not being happy with the results, I finally purchased a better quality pack of coffee and bingo! I now drink great cups of coffee and don’t have the worry of what to do with the used commercial aluminium pods.”
