Poetry Fashion Reviews

2.8 Rating 105 Reviews
A-
Happiness Grade
A-

Delivery - Fast

80.00%
Industry Average
Delivery is consistent and fast.
posted 1 week ago - Anonymous
First time customer, wish I'd read these reviews first. TRUST THE SIZING GUIDE! These clothes run large. I am 5'1", 140 lbs, curvy. I wear US 12 and ordered size 12 from Poetry. I am returning all for size 8 to see how these fit. I'm not giving up on Poetry as the colors & fabrics are lovely, packaging fine and delivery speedy.
posted 3 weeks ago - Anonymous
Apart from items of clothing not fitting my size Poetry are prompt in delivery and prompt in repayment on returns ! Quality materials ! Quality in style ! What more could a person ask for ? Also ,no problem when returning , served with return label ,then off to Post Office , unlike so May other firms who assume everyone has a printing machine. Thank you Poetry Ann Giles .
posted 10 months ago - Ann Giles
I have a few pieces from Poetry. Not the cheapest although lovely materials and colours. The sizing is true and length descriptions are correct. Easy to care for. In all no problems including delivery times although I would be asking my money back had I paid for next day and not received the garment.
posted 1 year ago - Anonymous
What I dislike is the unreliable delivery (even if you pay extra) and if you point this out in your review their Customer Services resent it and won't print any negative review of your experience.
posted 2 years ago - Allison
I understand there where issues with delivery some months ago, but it looks like they have have fixed the problem! Don’t be afraid to order online.
posted 3 years ago - LI
I have also not had any issues with shipping - delivery has always been fast to the US.
posted 3 years ago - Anonymous
Free 2 day delivery and free returns. Lovely colours and fabric but sizing is bizarre and very difficult to judge so every item has to be returned or exchanged. I won’t be trying again, too frustrating!
posted 4 years ago - Lizzie W
I have not had issues returning items (always have received the refunds), but the delivery is slow which I chalk up to items having to go through customs on this side of the pond.
posted 5 years ago - Anonymous
Very user friendly site. Good returns procedure, good comms and speedy delivery
posted 6 years ago - Tasha Bridgen