Poetry Fashion Reviews

2.8 Rating 105 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
I haven't even washed it yet! A great company has a "return for a full refund within xx days if you are not 100% satisfied.
posted 2 years ago - Giovanna Peebles
An order never arrived; it was returned (unbeknownst to me); I was credited for my original purchase, but told that I would have to order the items again AND pay the shipping again! The customer "service" agent said that he "cannot refund the $15 shipping fee as this was attempted for delivery.
posted 3 years ago - Anonymous
When I asked how to return the items for a refund, I was told I had to pay the shipping charges to CHINA and when they received the items, they would refund my money!! THEN, when I checked on what those charges would be, the address they gave me isn’t even recognized by the Post Office and I was told a package with that address couldn’t be accepted.
posted 3 years ago - FURIOUS CHEATED CUSTOMER
HORRIBLE!!~!!!!! Took over a month to get the order "held up at customs and they couldn't' find it" when hit finally came I returned it, they received it but will not process a refund with one excuse or another. Still haven't received and this has been non stop back and forth emails w/bulls**t. Months now, NEVER BUY FROM THEM...clothes not cut well either! what a mess...it's like they've stolen $500 from me.
posted 4 years ago - Anonymous
They did give me a refund, but they still made ZERO effort whatsoever to get the product to me.
posted 6 years ago - Anonymous