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Poetry Fashion Reviews

2.8 Rating 110 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
“ On the rare occasions I have called customer service, the service was excellent. ”
posted 2 years ago - Anonymous
“ I called the Customer Service before I ordered to make sure the price online was on US dollars and a nice gentleman a answered the call and was quite pleasant. ”
posted 4 years ago - Dianne
“ I find that Customer Service is superb. ”
posted 5 years ago - Bonnie F Equals
“ Customer service has been fantastic! Once when I was on the phone i got disconnected and the agent called me back. ”
posted 5 years ago - Anonymous
“ I love their clothes and have been very happy with they customer service. Their linen T-shirts are practically my uniform, and their trousers are beautiful and well made. ”
posted 6 years ago - Cg
“ Absolutely briilliant service everything i have purchased fits perfectly fab fashion for mature women who still want to be trendy but classical. At last i have found a company which the clothes last. Always get asked "where did you get it from" ”
posted 7 years ago - Elizabeth
“ So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer! ”
posted 7 years ago - Ann Walker
“ Shipping is EXTREMELY slow. Box was damaged. Read the other reviews about customer service and attitude. Fabrics are lovely. The pleated pants I bought are small in the waist and HUGE in the pleats. Not going through returning due to reviews about that. Ordered a short top with buttons at the bottom I really like.. ”
posted 7 years ago - Anonymous
“ I have not had to contact customer service so I can't comment on that. ”
posted 7 years ago - Anonymous
“ Very impressed with the quality of both the brand and its clothing. Easy to navigate website and attentive customer service. ”
posted 8 years ago - Darrin F.