Poetry Fashion Reviews

2.8 Rating 105 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
I called the Customer Service before I ordered to make sure the price online was on US dollars and a nice gentleman a answered the call and was quite pleasant.
posted 2 years ago - Dianne
I find that Customer Service is superb.
posted 2 years ago - Bonnie F Equals
Customer service has been fantastic! Once when I was on the phone i got disconnected and the agent called me back.
posted 3 years ago - Anonymous
I love their clothes and have been very happy with they customer service. Their linen T-shirts are practically my uniform, and their trousers are beautiful and well made.
posted 3 years ago - Cg
Absolutely briilliant service everything i have purchased fits perfectly fab fashion for mature women who still want to be trendy but classical. At last i have found a company which the clothes last. Always get asked "where did you get it from"
posted 4 years ago - Elizabeth
So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer!
posted 4 years ago - Ann Walker
Shipping is EXTREMELY slow. Box was damaged. Read the other reviews about customer service and attitude. Fabrics are lovely. The pleated pants I bought are small in the waist and HUGE in the pleats. Not going through returning due to reviews about that. Ordered a short top with buttons at the bottom I really like..
posted 4 years ago - Anonymous
I have not had to contact customer service so I can't comment on that.
posted 5 years ago - Anonymous
Very impressed with the quality of both the brand and its clothing. Easy to navigate website and attentive customer service.
posted 6 years ago - Darrin F.
They carry totally different lines of clothing and probably have different customer service records.
posted 6 years ago - Jhiga