Poshmark Reviews

1.3 Rating 252 Reviews

7 %

of reviewers recommend Poshmark

Company Reviews

Questions

Metrics

1.3

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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How is Poshmark returns process?

Helpful Report

(2 weeks ago)

Greater than 97% of reviewers feedback is Poshmark returns process could be better.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ The person I bought the dress from put the measurements but it was in no way the size she stated. It was only $24 but when I asked Poshmark about returns they made it sound like I was trying to return a car or house or that they was the possibility a criminal act was committed. The proof they asked for was ridiculous. They denied my return. The dress was a M not XL! ”

- Anonymous

“ The only qualification for returns is if item does not appear as advertised, And they denied my ability to return the item. ”

- Rhonda R. Harris

“ They were the exact same size as another pair I have but don't fit me right when I asked about returns they told me yeah no that doesn't happen here. ”

- Anonymous

Poshmark Reviews

Returns - Difficult