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Poshmark Reviews

1.3 Rating 214 Reviews
7 %
of reviewers recommend Poshmark
1.3
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
I placed an order for a sachel/backpack waited several days. I contacted the seller several times,no reply. I sent emails to postmarked no help. Very bad experience!!
Helpful Report
Posted 1 week ago
Received a ring with a loose stone the seller is willing to help but Poshmark doesn’t care.
Helpful Report
Posted 1 week ago
I have been an active and loyal Poshmark user for years, both as a buyer and a Five-Star Seller with outstanding reviews. The past 12 months alone, I have generated nearly $10k in sales and spent thousands purchasing items through their platform. My sale and purchase have directly helped Poshmarks profits, making me a valuable member of their marketplace Despite my loyalty and financial contributions, I recently experienced a failure in their Buyer Protection Policy, which raises serious concerns about their accountability and fairness. I purchased a high-value item through Poshmark's authentication process, only to receive it damaged-despite the original seller showing it fully intact before being sent for verification. The item was repackaged perfectly by Poshmark HQ, proving the damage occurred under their oversight-not in transit and not due to the seller. Poshmark claims to protect buyers when items arrive not as described, yet when I attempted to resolve the issue, they denied responsibility, disregarding clear evidence that the damage occurred during authentication. Instead of assisting buyers fairly, Poshmark's dispute resolution process favors their own internal decisions, forcing users to either absorb financial losses or seek external solutions. While I have spent and earned thousands of dollars on this platform, buyer protection should apply to everyone-regardless of how much they make or spend. Every user deserves fair treatment, accountability, and transparency, yet Poshmark's inconsistent enforcement of its own policies leaves buyers vulnerable when disputes arise. Poshmark has the potential to be an excellent marketplace, but until they prioritize fairness, transparency, and accountability, I cannot recommend them with full confidence-especially for high-value transactions. If Poshmark doesn’t address these issues properly, I, along with my friends, family, and referrals, will consider alternative platforms that truly stand behind buyer protection.
Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025 Poshmark 1 star review on 16th May 2025
Helpful Report
Posted 1 week ago
My 4-yr old is in tears. Can’t sleep. It’s because you said her stuffy, intended to replace one we lost, wasn’t delivered when you said it would be! AND IT’S STILL NOT HERE!!
Helpful Report
Posted 3 weeks ago
3/3 things I have ordered, all from different sellers were never shipped. Poshmark will refund your order if it doesn't ship after 7 days, but it is extremely annoying because you cannot leave a bad review for the seller or anything and then the item is listed as sold even though the order was cancelled so it looks like they are a legit seller. You will see a seller who has listed like 2000 items and you can even see where they have been on the website like 3 hours ago and they will never ship your order, so you have no way of knowing which sellers will actually complete your purchases or not. It is a complete waste of time, so I will no longer be using this website and find my things elsewhere.
Helpful Report
Posted 4 weeks ago
I like Poshmark however am deleting this the shipping is outrageous so love some flops 10.00 but have to pay 8.72 shipping come on that is over half the price. They need to find a new way to ship
Helpful Report
Posted 1 month ago
I purchased an unwearable used dress that was advertised as new. After making me jump through hoops three times to send multiple pictures they arbitrarily declined my return request. I lost $80.00 on this item. Will never use Poshmark again.
Helpful Report
Posted 1 month ago
Poshmark refuses to provide me proof that I placed an order, mainly because they can’t because I did NOT place the order in dispute. They fraudulently charged my AX as they will not because they cannot prove that I truly placed an order. Beware of their tactics.
Helpful Report
Posted 1 month ago
In the past I have had moderate success selling on Poshmark. Not recently though. I do not like the new listing format utilizing AI. I can write far more interesting descriptions of my items myself. Since the new AI format, I attempted to list 2 one piece swimsuits only to have AI insist that they were in the KIDS category and was not able to change to the Women's category. Very frustrating. I do not find the new format user friendly.
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Posted 1 month ago
Stay away, do not sell on Poshmark. I have had a very disappointing experience with Poshmark. For the second time, I sent a new, unworn dress to a buyer, only to have the buyer destroy the dress in order to make a return claim. Unfortunately, Poshmark accepted the buyer's claim both times. This has been incredibly frustrating and unfair. I would advise others to be cautious and do not sell on Poshmark, as their return policy seems to favor buyers, even in cases of obvious misuse.
Helpful Report
Posted 1 month ago
I purchased an item that was listed as a large, which was stated in the title of the product description. What I received was a medium. I submitted a return request, stating the aforementioned issue. The seller agreed to process the return and apologized, but they lied again. Poshmark refused the return saying I should have asked more questions, but considering the size was listed in the product title, what question should I have asked? “Hey, Poshmark seller, are you lying about the size?” I have been a Poshmark shopper since 2013. I will never shop there again.
Poshmark 1 star review on 27th March 2025 Poshmark 1 star review on 27th March 2025 Poshmark 1 star review on 27th March 2025 Poshmark 1 star review on 27th March 2025
Helpful Report
Posted 2 months ago
Placed an order for a dress for my granddaughter on March 19. Still trying to get an answer as to when it might be shipped.
Helpful Report
Posted 2 months ago
I purchased a bag from a seller on Poshmark. It was sent to Poshmark for authentication as all items over $500 are. It never made it out. Poshmark sent me an empty box. I opened a case, but they took no responsibility and charged me 1k for the empty box. This is not the first time a bag of mine made it to Poshmark but didn’t make it out. This will be the last time. Beware of buying items over $500 on Poshmark. They may steal it and send you an empty box like they did to me.
Helpful Report
Posted 2 months ago
Horrible customer service ask for me to submit photos on the waist showing the size is different than advertised and I did that. They kept requesting to have the same photos I submitted to be resent to them within 24 hours are they will dismissed my return request. They are horrible please do not purchase from them.
Helpful Report
Posted 2 months ago
I was sold a product that said it was new and sealed with cellophane. But what happened was they watered the product down and then sealed it in cellophane to make it look new. The consistency was clearly tampered with, very watery and no fragrance which is a very flagrant shower gel. The consistency was not a gel anymore. They also charged a outrageous cost for this bogus gel.
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Posted 2 months ago
Seller sent me shoes that were 3 sizes bigger than what was stated. When sent pictures I was told I could return the item. I returned the item however they won’t refund me saying they already give the money to the seller. I’m like what are you talking about I returned the shoes and they are 3 sizes bigger than what was said.
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Posted 3 months ago
I order from here all the time. However, the last 2 times have been awful. I received the wrong item all together once and the most recent the item was not described correctly. But it was my fault to ask all questions before buying. When the seller should have described the product correctly. The seller told me to return it. However Poshmark denied the return snd basically blamed me for not asking questions. I fuss I just assumed that the product was described correctly. Silly me.
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Posted 3 months ago
Poshmark is a terrible choice when making purchases. The sellers never get back to you and the customer service will not cancel your order when you request it to be cancelled when it’s obvious that the seller isn’t going to follow through. I will never order anything from them again. This has happened multiple times. I’m done.
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Posted 3 months ago
Poshmark is the worst. Many attempts to contact seller and Poshmark went ignored. I'm struggling to get my refund. And when I receive it, I'll never go near Poshmark site again. 0 stars
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Posted 3 months ago
I once loved shopping Poshmark, now there are a bunch of flaky people selling who do not answer messages or will take ur money and not ship product. Don't sell stuff on there if you don't want to be bothered.
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Posted 3 months ago
Poshmark is rated 1.3 based on 214 reviews