Login
Start Free Trial Are you a business? Click Here

Poshmark Reviews

1.3 Rating 294 Reviews
6 %
of reviewers recommend Poshmark
1.3
Based on 294 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
Visit Website

Write Your review

Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
Horrible customer service.
Helpful Report
Posted 2 days ago
Im trying to return a pair of pants that are too large. Im out almost 100 dollars for a pair of pants that fall off of me. I've been asking how to return them, they give me no answer or the same answer and no help. Never again! I feel ripped off. Terrible business, terrible company.
Helpful Report
Posted 2 days ago
I wanted to get a pair of shoes for a client of mine, she spoke of a pair of Nike Air Force 1. So I got the app, I seen exactly what I was looking for, for a very good price. I immediately purchased them, waiting on when they would arrive. I messaged the seller, she said she was mailing it that day. But as I followed on the app, still not coming. I messaged again, it still hadn't been mailed. Then 2 days later, I got a message that it was sent. When it arrived, it wasn't, what I expected, worn and discolored. Not getting proper customer service at all! Thoroughly disgusted that they would all do such a thing. NEVER USE THIS SERVICE AGAIN. THEY ARE FRAUDS!!!!
Helpful Report
Posted 6 days ago
Poshmark service is a joke, as is their supposed managers. They closed my account down after years. They do not answer you and there is no one that answers. It’s like a phantom operation. I want to close my account. No more business with those jokers. I have spent a year trying to get someone to tell me how to straighten my account out. They never had enough people to service you but now they GHOST YOU. Sad and pitiful place.I have been trying for almost a year. Now I want to close my information. WORST BUSINESS EVER. No help
Helpful Report
Posted 1 week ago
I bought an item that was described as a size small. When itvarrived it wasn't what was described. It was 3 inches past my feet for length and twice as wide as I am. I politelybwrotecandcexplained. I gotvacresponse back that was basically "too bad, we.won't refund your money. They even disabled the sellers messages and there aren't stars to rate the purchase. I trusted Poshmark.and thought them to be honest and ethical. Now I know making money is more important to them than actially helping a customer.
Helpful Report
Posted 2 weeks ago
Exceptional experience with this team. Their professionalism turned the transaction into a completely effortless process.

Poshmark 1 star review on 16th July 2026
Helpful Report
Posted 4 weeks ago
NO buyer protection, but rich in buyer remorse! Purchased a lens. Arrived faulty. Did the return dance immediately. Not good enough. Needed to provide a video to prove it was faulty within 48 hours or no refund. Did that. Now waiting. I do not know of ant company that requires video evidence for returns. What's next? Will they demand I hire a film crew and David Attenborough as commentator?
Helpful Report
Posted 1 month ago
Ordered an item that was listed with inaccurate details. The seller refused the return. When the situation was escalated to poshmark, they sided with the seller despite clear photo evidence that proves an incorrect item was sent.
Helpful Report
Posted 1 month ago
Worst company ever I will say even worse than EBay. I was sold fake silver and I’m going to be taking it further to the police. They said I was going to get refunded and then never did and maybe even a lawsuit if possible.
Helpful Report
Posted 1 month ago
Poshmark posts only positive reviews on thier site, but the public has exposed them. They ripped us off with their seller known as @dosserdd.
Poshmark 1 star review on 24th June 2026
Helpful Report
Posted 1 month ago
Poshmark is horrible. I don't know why I tried 3 times. I never received even 1 order. The 1 time I did receive something, it was the WRONG order, and it was a sh*t show trying to return it.
Helpful Report
Posted 1 month ago
REALLY POOR EXPERIENCE WITH PURCHASE AND THERE IS NO RECOURSE WHEN ITEMS ARE RECIEVED NOT AS DESCRIBED OR DAMAGED.
Helpful Report
Posted 2 months ago
Do not sell on here. You will eventually get f’ed, whether it be by Poshmark or their buyers. Poshmark will take a large cut (20% vs lower on Mercari, eBay, depop, vinted, OfferUp, vestiaire, etc). They will side with the buyer on returns. I’m a small business and people will have buyers remorse and will make up any excuse to return your items. Usually, I’ll accept just to avoid the headache. However, many will return used, with the tags off. This means I have to loose profit and resell as a used item now. Poshmark will close their cases and not revisit it ever again. They will ignore any request for escalation or ignore a request to speak with a manager or supervisor that could comprehend the situation. A lot of sellers get away with selling BS fake items as well. People have inflated prices because they’re trying to compensate for the high commissions that Poshmark takes. It’s a horrible platform for sellers and great for scammers.
Helpful Report
Posted 2 months ago
DO NOT BUY FROM POSHMARK!!!!! They will send the wrong item and then not let you return it! DONE with them forever!
Helpful Report
Posted 2 months ago
It was described as a tunic and she said that was AI so check it. She says since it is a dress but more times tunic. It was so short a size 12 didn’t cover half my bum and In usually an 8/10. Possibly it got shrink in the wash. even the zipper came nowhere close. Also I had placed the order and then said oh this is order with a minute of ordering if I could please cancel. She shipped it with total disregard. Seller is lunarenee2
Poshmark 1 star review on 30th May 2026 Poshmark 1 star review on 30th May 2026
Helpful Report
Posted 2 months ago
Seller posted jeans at size 27, waist 13 1/2. That’s perfect for me. Jeans came and there were tags all over saying size 23. The waist was fine but I couldn’t get my hips and butt into a 23!! Seller would not let me return and NEITHER WOULD POSHMARK. She literally put it’s a size 27 and sent me a 23. But that’s my issue, according to them. Be careful before you buy there, they do not have your back.
Helpful Report
Posted 2 months ago
Not only is this site full of scammers who sell defective items these scammers can also delete negative reviews. How is that fair? You sell defective item you get a bad review but the scammer can delete their negative reviews? I purchased an item first time ever on this site I was out of town when the item arrived but because it was delivered it was automatically marked as accepted even though I never even got to check the item out before marking off as accepted. I was past my 3 days because I didn't get back home until later and when I checked out my item it was effective. I sent several messages to the seller who ghosted me I then had it escalated to Poshmark Representatives to then said that I had accepted the item and I was past my 3 days. I said I did not accept the item it was automatically accepted after it was already delivered by the mailman it even States on my receipt automatically accepted. That right there is the first flaw. The second floor is I can't help that it arrived when it did the fact is the item is defective and I have no warranty so poshmarks guarantee is as good as the gum and the bottom of my shoe. Never ever ever will I ever buy from this site. Especially knowing that sellers can delete negative reviews making them look like they're honest sellers. Now there are honest sellers on their site but so far I've only come across scammers so I will take my business elsewhere if I were you.
Helpful Report
Posted 2 months ago
The platform itself plus the customer service is the WORST. A majority of items listed on Poshmark are no longer actually available, but you don't find that out until a week after purchasing. On top of that, customer service has zero interest in actually helping. They dgaf. Use another site like ThreadUp. Do NOT use Poshmark
Helpful Report
Posted 2 months ago
The shoes that I ordered and paid for did not come. Poshmark doesn't take responsibility so much as pass it off on the seller (they encourage you to contact the seller, but do not provide a link in the message for doing that. Finding a communication "port" with the seller is also on YOU.) I have not consulted my Magic 8 Ball yet, but I do not think that the shoes are coming. And I do not think that this bothers Poshmark at all.
Helpful Report
Posted 2 months ago
Poshmark Seller @Judowoman and I had agreed upon a purchase. She sent the totally wrong shoes. I asked repeatedly for her to send the correct shoes. Poshmark sent me a prepaid return label so I packed the shoes, printed the label, and drove to town to mail them back. @judowoman never explained, apologized or relisted them so I could buy them a second time. Instead @judowoman thanked Poshmark for their great support. Then she blocked me.
Helpful Report
Posted 3 months ago
Poshmark is rated 1.3 based on 294 reviews