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Poshmark Reviews

1.3 Rating 220 Reviews
6 %
of reviewers recommend Poshmark
1.3
Based on 220 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 53%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
They are horrible. Emailng for days because I need my refund for something that was not delivered.
Helpful Report
Posted 7 months ago
Place the order with poshmark.It was sent into a totally different state from where I live. Have made several inquiries with the seller. Made. Request on poshmark by email several times. Do Not Order. You won't get it they get paid. They DO NOT CARE! BUYER BEWARE!
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Posted 7 months ago
This website is garbage for buying and selling. One, its very difficult to put something on the website to sell and then if you miss a small details, then its coming back and you just wasted all your time. Complete garbage website. Just go somewhere else and it's not worth it to make pennies on your clothes. Go donate it and get the tax deduction. It will be better.
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Posted 7 months ago
WOW! Be careful buying from Poshmark! I just bought a Vera Bradley Purse. It arrived in good condition, but smelling AWFUL!!! I wrote the seller and she stated she washed it first and advised me to wash it again. I did and it still smelled. I emailed Poshmark. They stated because I washed it, it was not eligible for return. So, I'm stuck with a SMELLY, UNUSABLE PURSE!! I took it to Goodwill and they refused it because of the smell. :( Be careful purchasing form here. You'll have no recourse for BAD items.
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Posted 7 months ago
Horrible place to purchase anything.You can’t return anything.Who wants to throw money away on hoping your purchase it’s right.I wouldn’t recommend anyone to spend any money on Poshmark ever again.They don’t make it easy on customers who are spending money on this online Poshmark
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Posted 8 months ago
I bought a $600 dress that was stated as new with tags. Received a damaged item and was refused a refund. An absolute scam.
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Posted 8 months ago
@k_and_aclothing claims 8 days to ship yet google says 3 business days.....Paid Tuesday and Saturday nothing.....claims she'd ship on Mon and cancels on Sun.....don't deal with her.....joke!!!!!
Helpful Report
Posted 8 months ago
Customer service is terrible- I won't recommend selling jewelry/ items under 1000 but over 100 there's no security..buyer could wear it change their mind and damage it so it can be returned..dont sell to people with no history on the platform..i used the Poshmark dm / customer service option..
Helpful Report
Posted 8 months ago
I have squatters living in my vacation home. Which after 5 months I have finally one the court case. Was told by a friend she is selling my stuff on Poshmark. I have reached out to customer service three different times. All I received is we are looking into it. It has been three weeks now and they have not gotten back to me.
Poshmark 1 star review on 1st November 2024 Poshmark 1 star review on 1st November 2024 Poshmark 1 star review on 1st November 2024
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Posted 8 months ago
Im done with poshmark for all the reasons. Fees. No returns really allowed. Payment takes forever.
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Posted 8 months ago
Bought two things, never received. Twice two separate sellers. Bad business. Got refund but poor way to do business. You look forward to winning something and never get.
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Posted 8 months ago
Don't use Poshmark. I was sold a sweater that had obviously shrunk and no longer the correct size and though the buyer said that it had been dry cleaned, it smelled like washing detergent. Seemed obvious to me that the seller was lying and the company sided with her. Bad business.
Helpful Report
Posted 8 months ago
I recently sold a Louis Vuitton purse. Poshmark sent me the label for it to go to the facility for Authentication which is awesome. But it takes time to get to the buyer. So, I am waiting those extra days for my funds. Just a couple extra days no big deal. But the buyer now needs to sign for the package which is good. But the buyer is not there so the post office leaves a notice for the buyer to go to the PO to receive the package. Now we are not talking just a couple extra days. The buyer waits 6 days to pick up the package. Then never accepted the package on the Poshmark app. Now I have to wait the full 3 days to receive my money. I will never sell anything else on Poshmark. I wish there was a way to review Buyers!!! For the sellers to be aware..
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Posted 8 months ago
Poshmark is terrible. It does not even deserve one star. I bought a $360 gown that says it was platinum (silver) in color and the belting on the dress was at the waist. The color was an unatractive grey and the belting made it an empire waist, and the dress sdid not fit well. They refused after many communications back and forth to give me a credit saying that the seller fairly represented the dress. I will never buy anything from Poshmark again.
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Posted 9 months ago
If you want the worst to zero customer service, then choose Poshmark. if you even get a response you are lucky and when you do, they must hire the bottom of the barrel in intelligence because they cannot read let alone help. The responses do not reflect the reach-out which leads me to believe their team is illiterate. Worst customer service ever experienced and it every time.
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Posted 9 months ago
Poshmark recently lowered the seller fees a little but now they have added a new buyers fee for the protection service they used to provide for free! I'm in the process of moving all my listing over to Mercai!
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Posted 9 months ago
Pish and their slippery ways if increasing buyers fees is horrible. They popped these new dees in without any prior notifications into buyers. Example , a 30 dollar purchase will end you up with a $42 dollar bill. People who car what they are being charged by posh should be very care. Slipper slope on posh
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Posted 9 months ago
I bought a pair of boots that were listed as wide calf they are Not now I having an issue with returning them. I will never make another purchase from this company!
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Posted 9 months ago
Poshmark is the absolute greediest platform I have ever been selling on.
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Posted 9 months ago
I ordered a shirt. Nowhere in the detailed language of the listing did it say it was a women’s shirt. I complained and they denied the complaint. Never again!
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Posted 9 months ago
Poshmark is rated 1.3 based on 220 reviews