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Poshmark Reviews

1.3 Rating 264 Reviews
6 %
of reviewers recommend Poshmark
1.3
Based on 264 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 55%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
So I ended up selling a pair of Nike air Max. Explain to the customer that they were in fair condition. Fare condition means that they are wearable. There's some defects to them. Explain very well to him probably sent over a dozen pictures to him. With his case approved not fair.I noticed that poshmark will almost side with every buyer's case but never with a seller's case.I shipped out a coach bag and the lady ended up not wanting it while i've never got the coach bag back.Poshmark was a piece of s*** company.Go to depop
Helpful Report
Posted 3 months ago
I have purchased two different bags, from two different sellers and have not received either item. The 1st one was cancelled and the 2nd was supposedly shipped, but has been at the original post office for over a week and is still there. There will NOT be a 3rd order. I'm done with Poshmark!!!
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Posted 3 months ago
I can safely say this is THE WORST company to deal with as a consumer. Trying to contact them is a true joke. No phone numbers, just the ubiquitous email address. Their primary goal is to secure their 20% commission from the seller, and they will do anything and everything to prevent you from cancelling an order. Forget trying to return an item. That is impossible. Finally, their prices are far higher than any other online site.
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Posted 3 months ago
Horrible customer service
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Posted 3 months ago
Worst customer support for buyers. They do everything they can to protect sellers. And if they do randomly find in the buyers favor they tell the seller not to worry they aren’t making them pay the money back. They cover it themselves to keep the seller happy. Which makes n turn lets the seller continue to be dishonest. I’m so sick of this company. It’s a shame because some sellers are actually honest and have good products but Poshmark as a whole can’t be trusted to protect buyers.
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Posted 4 months ago
Ordered a necklace and received a different one. Poshmark asked for pictures which I sent showing what was being sold and what I actually received. They replied that Item was not misrepresented. ?? WTF!!!!!
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Posted 4 months ago
Horrible customer service. I received a $700 handbag that did not look as it did online. I asked to return the bag on the day I received it and Poshmark said that they would not do a return. I literally had the bag for 5mins and asked for the return based on the misrepresentations and they said no. What a scam!
Helpful Report
Posted 4 months ago
I purchased an item from a Seller on Poshmark. The item arrives, but one of the parts that was supposed to move does not move. I contacted the Seller to request a refund, Seller refused, saying that “none” of the parts moved, which is not true. Seller was evasive regarding the reason they did I not indicate the defect in then description, pretty much saying “too bad”, and claiming that Seller was the “victim” for my complaint. Poshmark reviewed and did “nothing”, siding with their Seller. I am done with Poshmark, and suggest that one carefully considers purchasing anything from the Poshmark site. I have had zero issue with Mercari and eBay purchases.
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Posted 4 months ago
I’ve been a seller and buyer for over 10 years without a problem, I woke up a few days ago and couldn’t log into my account. Poshmark kept sending a verification code to a phone number I no longer have access to. I tried to contact customer service several times to let them know I no longer have that phone number and they keep sending the same copy/paste email explaining how to change the personal information of the account I no longer have access to because I can’t get verification code. Oct,23 2025.
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Posted 5 months ago
This app is perfect for selling things I no longer wear! USE CODE: BILLIEBOPBILLIE to get $15 when you sign up 🖤 They do take a % of your sale, but the shipping cost is lower that if you go yourself to the post office so!
Helpful Report
Posted 5 months ago
I’ve had some success with buying on this site, but I’m done after this last purchase. I purchased some shoes that only stated the US size 11 and but not the EU size 41 that was on the shoe sticker. Because the sizes aren’t an exact match I know not to buy a size 41 because they don’t fit. I requested a refund stating that this should be required for sellers, but was denied. I won’t risk it anymore on this app.
Helpful Report
Posted 5 months ago
I accidentally placed an order with my old address. I realized the mistake right away and contacted the seller and changed the shipping address in the app. However, the item was still sent to the old address in another state. I asked customer service for help both before and after the item was shipped, but was told that the address can only be changed in the order (before it is placed.). I never received the item, and am out the purchase price and shipping. No longer a Poshmark customer.
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Posted 5 months ago
One is way too high One is way too high. I got scammed and they know it. Customer Service kept asking for more pictures, stating not clear. Using top of the line camera, nobody else has issues. Then they say, you only have 24?hours. What a crazy crappy company. Pay more as you get ripped off in the end. They sent a child's shirt rather than a curvey woman's. They should be investigated! The whole thing. Taxes, shipping fraud etc... NEVER USE THEM!
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Posted 6 months ago
Poshmark is the worst! I have a dress I never wore for daughter’s wedding and opened an account on Poshmark! First of all you can’t talk to a person you can’t figure out how to get the account started. Then they ask for your credit card and thank god chase fraud department declined a fake sale that they put through for $300 that it didn’t agree to! I got so frustrated and it looked like 2 people bought the dress but there was no sale! I deleted it and it’s a scam beware!
Helpful Report
Posted 6 months ago
Poshmark has horribly high shipping prices and they take too much from the customer to sell their items through their site. Their customer service is awful and their return process is even worse. They have no communication skills to update a customers profile. Awful company.
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Posted 6 months ago
Negative review if possible. Shows are time taking because site doesn’t work. ListingS come up incorrect. Accidental purchases keep happening and the original listing won’t go back up even though this is a posh error. SCAM OF A SELLING SITE! Told I just had to relist and miss out on those 55 likes on my original post. This is straight theft!!
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Posted 6 months ago
I purchased an item from a seller. It smelled so bad from cigarette smoke that I can't even keep it in the house. Poshmark told me that they can't verify the smell, so I'm out the $55.00. All buyers beware, this is one shady outfit. I have contacted my CC company, and they are looking into it. I am sure after seeing all the reviews, I will get my money back. BUYER BEWARE!!!!
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Posted 7 months ago
I WAS a Seller AND a Buyer...NO MORE...they simply don't care..Period..NO Guide lines for Sellers period...Ladies we don't need this ....it's therapy..SAVE MONEY...and let's put Poshmark Out of Business
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Posted 7 months ago
Buyer Beware In the last month I have purchased two different items from different sellers. After paying and getting a confirmation of the sale, within a week they say it is no longer available or they never had it. No longer doing business with Poshmark because the sellers are destroying it. They can basically do what ever they want to do and I as a consumer have no rights. Seriously want to start a class action lawsuit against Poshmark.
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Posted 7 months ago
Poshmark is more concerned with collecting fees from sellers than protecting buyers. Received an item that was improperly sized yet Poshmark denied my return. My first and last experience with Poshmark. If I could give a zero I would have done do. Beware of Poshmark, they are bad!
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Posted 7 months ago
Poshmark is rated 1.3 based on 264 reviews