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Poshmark Reviews

1.3 Rating 300 Reviews
6 %
of reviewers recommend Poshmark
1.3
Based on 300 reviews
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Courier, Postal Service
Customer Service
Communication Channels
Email, Live Chat
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
“Horrible company. Sellers are deceptive. I bought a very nice Jean jacket that said a size Medium. Clearly it was a size small and mismarked. This is what people sell on here. I had bought another beautiful pair of pants that were a size 8. Fit perfectly but the hem. It really was an 8 P. So a lot of the items are mismarked that get resold and then you’re stuck. Horrible. Will not buy from them again.”
Helpful Report
Posted 1 week ago
“I purchased a dress in medium, as advertised, as "new" and a perfect fit. What I received was smaller than expected, not new, and had an unpleasant smell. The seller's description was misleading, and I'm now disputing the transaction with my bank. I tried to return the dress and opened two cases, but the support team only offered me $10 in Posh Credit—not a proper refund. I will not purchase from this website again. Warning to others: Avoid buying from this site. Consider using eBay or other trusted platforms instead.”
Helpful Report
Posted 1 week ago
“On 08/21/26 I found a listing for a HP tshirt size Large. It said it was in great condition. I received it and tried it on. It was too tight. It had been shrunk to a medium size. She had of dried it in the dryer and shrunk it. Her tshirt from armpit to armpit was 16" across. My size Large are 20". I never use the dryer for my clothes. I tried to send several photos to Poshmark but their system has IT issues and wouldn't allow it so I sent an email. No response from them and them I got an email today that it was declined! The seller, Brianne Schwartz had sent a message to me in the app apologizing and said she was embarrassed and asking Poshmark to refund me. Poshmark can see those messages and they still declined me.”
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Posted 3 weeks ago
“Poshmark customer service is almost as bad as eBay customer service. They are entirely inept and lack basic understanding of the English language and most simple thought processes are beyond their grasp. It’s like trying to talk to a poodle about your computers antivirus software. Not happening or nothing fruitful will be gained.”
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Posted 1 month ago
“Horrible platform. Buyer damaged the item. Wore it before I was even paid and wanted to return it with a reimbursement for his personal clothes that my item damaged. Unbelievable fraud!!”
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Posted 1 month ago
“I have been a long-time Poshmark seller/buyer since Sep 4, 2017. I got an email that offered a "7-day free trial started on July 16, 2026 and will end on July 23, 2026." I cancelled the promotion on July 23rd and was still charged until July 30th. I ended up with $40 in charges. So one week it was free and the second week it was $40? I asked Poshmark to refund me and they refused. I don't understand why I was charged when I cancelled on the day the promotion ended. I also never received an email reminding me the promotion trial was going to end. I somehow remembered on my own. Watch out for this horrible scam!”
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Posted 1 month ago
“Horrible customer service.”
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Posted 1 month ago
“Im trying to return a pair of pants that are too large. Im out almost 100 dollars for a pair of pants that fall off of me. I've been asking how to return them, they give me no answer or the same answer and no help. Never again! I feel ripped off. Terrible business, terrible company.”
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Posted 1 month ago
“I wanted to get a pair of shoes for a client of mine, she spoke of a pair of Nike Air Force 1. So I got the app, I seen exactly what I was looking for, for a very good price. I immediately purchased them, waiting on when they would arrive. I messaged the seller, she said she was mailing it that day. But as I followed on the app, still not coming. I messaged again, it still hadn't been mailed. Then 2 days later, I got a message that it was sent. When it arrived, it wasn't, what I expected, worn and discolored. Not getting proper customer service at all! Thoroughly disgusted that they would all do such a thing. NEVER USE THIS SERVICE AGAIN. THEY ARE FRAUDS!!!!”
Helpful Report
Posted 1 month ago
“Poshmark service is a joke, as is their supposed managers. They closed my account down after years. They do not answer you and there is no one that answers. It’s like a phantom operation. I want to close my account. No more business with those jokers. I have spent a year trying to get someone to tell me how to straighten my account out. They never had enough people to service you but now they GHOST YOU. Sad and pitiful place.I have been trying for almost a year. Now I want to close my information. WORST BUSINESS EVER. No help”
Helpful Report
Posted 1 month ago
“I bought an item that was described as a size small. When itvarrived it wasn't what was described. It was 3 inches past my feet for length and twice as wide as I am. I politelybwrotecandcexplained. I gotvacresponse back that was basically "too bad, we.won't refund your money. They even disabled the sellers messages and there aren't stars to rate the purchase. I trusted Poshmark.and thought them to be honest and ethical. Now I know making money is more important to them than actially helping a customer.”
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Posted 1 month ago
“Exceptional experience with this team. Their professionalism turned the transaction into a completely effortless process.
”
Poshmark 1 star review on 16th July 2026
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Posted 2 months ago
“NO buyer protection, but rich in buyer remorse! Purchased a lens. Arrived faulty. Did the return dance immediately. Not good enough. Needed to provide a video to prove it was faulty within 48 hours or no refund. Did that. Now waiting. I do not know of ant company that requires video evidence for returns. What's next? Will they demand I hire a film crew and David Attenborough as commentator?”
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Posted 3 months ago
“Ordered an item that was listed with inaccurate details. The seller refused the return. When the situation was escalated to poshmark, they sided with the seller despite clear photo evidence that proves an incorrect item was sent.”
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Posted 3 months ago
“Worst company ever I will say even worse than EBay. I was sold fake silver and I’m going to be taking it further to the police. They said I was going to get refunded and then never did and maybe even a lawsuit if possible.”
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Posted 3 months ago
“Poshmark posts only positive reviews on thier site, but the public has exposed them. They ripped us off with their seller known as @dosserdd.”
Poshmark 1 star review on 24th June 2026
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Posted 3 months ago
“Poshmark is horrible. I don't know why I tried 3 times. I never received even 1 order. The 1 time I did receive something, it was the WRONG order, and it was a sh*t show trying to return it.”
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Posted 3 months ago
“REALLY POOR EXPERIENCE WITH PURCHASE AND THERE IS NO RECOURSE WHEN ITEMS ARE RECIEVED NOT AS DESCRIBED OR DAMAGED.”
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Posted 3 months ago
“Do not sell on here. You will eventually get f’ed, whether it be by Poshmark or their buyers. Poshmark will take a large cut (20% vs lower on Mercari, eBay, depop, vinted, OfferUp, vestiaire, etc). They will side with the buyer on returns. I’m a small business and people will have buyers remorse and will make up any excuse to return your items. Usually, I’ll accept just to avoid the headache. However, many will return used, with the tags off. This means I have to loose profit and resell as a used item now. Poshmark will close their cases and not revisit it ever again. They will ignore any request for escalation or ignore a request to speak with a manager or supervisor that could comprehend the situation. A lot of sellers get away with selling BS fake items as well. People have inflated prices because they’re trying to compensate for the high commissions that Poshmark takes. It’s a horrible platform for sellers and great for scammers.”
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Posted 3 months ago
“DO NOT BUY FROM POSHMARK!!!!! They will send the wrong item and then not let you return it! DONE with them forever!”
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Posted 3 months ago
Poshmark is rated 1.3 based on 300 reviews