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Poshmark Reviews

1.3 Rating 214 Reviews
7 %
of reviewers recommend Poshmark
1.3
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
Bought two things, never received. Twice two separate sellers. Bad business. Got refund but poor way to do business. You look forward to winning something and never get.
Helpful Report
Posted 7 months ago
Don't use Poshmark. I was sold a sweater that had obviously shrunk and no longer the correct size and though the buyer said that it had been dry cleaned, it smelled like washing detergent. Seemed obvious to me that the seller was lying and the company sided with her. Bad business.
Helpful Report
Posted 7 months ago
I recently sold a Louis Vuitton purse. Poshmark sent me the label for it to go to the facility for Authentication which is awesome. But it takes time to get to the buyer. So, I am waiting those extra days for my funds. Just a couple extra days no big deal. But the buyer now needs to sign for the package which is good. But the buyer is not there so the post office leaves a notice for the buyer to go to the PO to receive the package. Now we are not talking just a couple extra days. The buyer waits 6 days to pick up the package. Then never accepted the package on the Poshmark app. Now I have to wait the full 3 days to receive my money. I will never sell anything else on Poshmark. I wish there was a way to review Buyers!!! For the sellers to be aware..
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Posted 7 months ago
Poshmark is terrible. It does not even deserve one star. I bought a $360 gown that says it was platinum (silver) in color and the belting on the dress was at the waist. The color was an unatractive grey and the belting made it an empire waist, and the dress sdid not fit well. They refused after many communications back and forth to give me a credit saying that the seller fairly represented the dress. I will never buy anything from Poshmark again.
Helpful Report
Posted 7 months ago
If you want the worst to zero customer service, then choose Poshmark. if you even get a response you are lucky and when you do, they must hire the bottom of the barrel in intelligence because they cannot read let alone help. The responses do not reflect the reach-out which leads me to believe their team is illiterate. Worst customer service ever experienced and it every time.
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Posted 7 months ago
Pish and their slippery ways if increasing buyers fees is horrible. They popped these new dees in without any prior notifications into buyers. Example , a 30 dollar purchase will end you up with a $42 dollar bill. People who car what they are being charged by posh should be very care. Slipper slope on posh
Helpful Report
Posted 7 months ago
I bought a pair of boots that were listed as wide calf they are Not now I having an issue with returning them. I will never make another purchase from this company!
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Posted 7 months ago
Poshmark is the absolute greediest platform I have ever been selling on.
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Posted 7 months ago
I ordered a shirt. Nowhere in the detailed language of the listing did it say it was a women’s shirt. I complained and they denied the complaint. Never again!
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Posted 7 months ago
Their new fee structure is absolutely horrible and will now heavily impact sellers and buyer alike. I spend thousands of dollars as a buyer and have thousands in sales on the platform, I will no longer be using it anymore to conduct business
Helpful Report
Posted 7 months ago
I bought in good faith 1 oair or Levi's Men's jeans Khaki 34x30. I received the item, tried to wear it, could not fit. Right away I knew that the jeans is a counterfeit one made in China. I sent the request to Poshmart Support to sak for instructions on how to return the item and get a refund. The Poshmart Community Team denied my request saying that I should have verified before buying ??? I believe this site promotes counterfeit products from China. Do business with this company at your own risk !
Helpful Report
Posted 7 months ago
The person I bought the dress from put the measurements but it was in no way the size she stated. It was only $24 but when I asked Poshmark about returns they made it sound like I was trying to return a car or house or that they was the possibility a criminal act was committed. The proof they asked for was ridiculous. They denied my return. The dress was a M not XL!
Helpful Report
Posted 7 months ago
I ordered used shoes for $128. Not sure why the hotel I was staying rejected the package. The seller never contacted me. A month later, I have no shoes, no money back. The customer service said, "we don't recommend you to ask your money back because it will build bad relationship." I did nothing wrong! The Postal Service called me back saying the package was delivered back to sender. I raised the issue with them and PayPal. The seller never bothered to contact me back. Poshmark customer service deny everything.
Poshmark 1 star review on 1st October 2024
Helpful Report
Posted 8 months ago
I somehow made and accidental purchase when my phone was in my pocket and only discovered it after I got off work. Because it was 3 hours after the sale and the buyer had shipped it, Poshmark refused to allow me to return it unopened upon reciept with postage paid by me as I requested. Their response was to parrot the standard policy and say "accidental purchase is not a basis for a return". Amazon could teach them a great deal! They are unable of using critical thinking skills to apply reasonable judgement. Beware. Mine was only a $165 purchase, yours could be more.
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Posted 8 months ago
The seller never shipped the item I purchased! Over a week later I asked for tracking #s and she forgot she gave them to her sister! Very poor service. Now it will take weeks to get my money back. Needs to have a place you can leave reviews on sellers!!!
Helpful Report
Posted 8 months ago
This is one of the worst resale platforms cost-wise out there. THEY CHARGE WAY TOO MUCH WHEN YOU MAKE A SALE! Many people list items then ignore or get locked out of their account...for years! So you may buy something and the seller never responds to the sale. Then after holding your money for a week they will finally return it. I stopped selling anything and was only buying on this platform because I can sell on others for so much less. There is no apparent way to message a seller except to comment on the item itself, which I found rarely get answers. They need a reliable messaging system! Even though it will say the seller was last active on their account "an hour ago", I rarely get questions answered...at all. I have found things I would like to purchase but the seller hasn't been active on their account in months or even years! Why aren't they temporarily deactivated so you cannot see what they have listed if there has been no activity on their account in say, 6 months or so? It's frustrating. Their app and computer based sites are also not intuitive. You can either sort by "your size" or "All Sizes". What if I'm looking for something for someone else? I have to go in and change what sizes I have set up for myself, then change them back, unless I want to sort through "All Sizes". While I have been lucky with most of the items I've purchased, I now only go to Poshmark if I am looking for something I absolutely want and can't find ANYWHERE else on the internet! Their site is also slow and glitchy, and there is often issues with refresh and loading items. I don't have this problem with any of the other sites I use. They are the worst, in my opinion.
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Posted 8 months ago
This platform allows sellers to mis advertise items and is seller biased. There have been several times I have purchased items that arrive with odors, stains, etc that were not mentioned in the item descriptions. When I renting this up to customer service they make it an unrealistic burden to justify my dissatisfaction only to keep the money I pay in holding eventually releasing the funds within 48 hours of my complaint. DO NOT BUY ANYTHING FROM THIS SITE as there are NO BUYER PROTECTIONS IN PLACE and more often than not YOU OVERPAY FOR GARBAGE!!!
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Posted 8 months ago
They fill my email with spam every single day and the problem is that I erased the app and forgot the password and I can’t even use the forgot my password option because the recovery mail never appears and to contact customer support I need to log in, so its going to be virtually impossible to contact them to ask to be unsubscribed from their mail list or just to eliminate my account
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Posted 8 months ago
i bought a pair of Prada shoes for $400. they arrived and look nothing like the photos. not to mention the seller just threw them in a used amazon prime box without any additional padding/ packaging to protect the $400 shoes. the leather was ruined with some sort of rainbow sheen?? the seller will not message me back. the shoes dont have a seriel number. the prada triangle doesnt even have real screw fasteners. extremely disappointing. i wish they would be more transparent and protect the buyers on this platform. why sell something counterfeit for such a high price?? i know i fell for the scam but at the same time, the buyer had a lot of positive reviews and i have never used poshmark before. i was genuinely excited and couldnt help myself. i have definitely learned my lesson.
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Posted 8 months ago
I received several fake products. I was able to get my money back on one item. Feels uncomfortable to deal with fraudulent products. Hard to trust these folks.
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Posted 8 months ago
Poshmark is rated 1.3 based on 214 reviews