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Poshmark Reviews

1.3 Rating 214 Reviews
7 %
of reviewers recommend Poshmark
1.3
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
Poshmark has the absolute worst Customer service. They don't care about the buyers or sellers. I purchased 100's of items, and the one time I had an issue and disputed a charge with my credit card co (after no resolve) they banned me from the platform. Good riddance. Whatnot is much better!
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Posted 5 months ago
I signed up with Poshmark to sell an item. The only interest I received was from scammers saying that they purchased the item. When I checked my account, none of them had purchased the item. Even worse, after signing up with Poshmark, I received a lot of spam and scam emails that continue even though Poshmark confirmed that they deleted my account. I've sold items on eBay for years and never had either of these problems.
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Posted 5 months ago
Attention: Poshmark is involving in mail fruad I ordered an item, they prented to ship it but someone else with random name signed the package, they never refunded me, I officially complaint against them and waiting on court session. Dont but anything from them
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Posted 5 months ago
If I could give zero stars I would. I purchased a YSL bag listed as 2024 in excellent condition. There were 2 small spots in the inside flap that were disclosed, no big deal. I received the bag, cleaned the 2 spots under the flap and then noticed there were stains on the inside lining, like something had been spilled inside the bag. I also found the date stamp said 0421…indicating it was a 2021 bag, not a 2024 as she had listed. I immediately reached out for a refund and was denied because I cleaned the spots on the flap. No accountability for the seller who blatantly lied.
Poshmark 1 star review on 25th December 2024 Poshmark 1 star review on 25th December 2024 Poshmark 1 star review on 25th December 2024 Poshmark 1 star review on 25th December 2024
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Posted 5 months ago
Report to FTC for fraud and CA Attorney General for fraud. (you can google file an FTC complaint, and go to CA Ag's website and file a complaint there too.) what is happening to me as abyer has happened to so many of us. Poshmark now gives sellers 10 days to ship. Many of them don't ever ship despite writing updates they will and spouting lies like they were on vacatoin or ill (those excuses are given too often, by too many sellers, to be real.) There is no way to leave negative feedback, as once the order is cancelled you can't leave feedback - so other buyers come in and are scammed too. This is by design for Poshmark, intentionally designed into their website -- a feature, not a bug. THey designed the site with no real feedback mechanism so that you, the customer, have no idea you're buying from a seller, real or not, who has a history of not shipping items. Poshmark is the one who collects the money, and I am beginning to think the site is somewhat of a front, that they are using bot accounts or hiring people (fake sellers) to look active and make sales that never ship so Poshmark can show investors the "sales" they made, even though they never actually shipped - and your and thousands of other people's money is in Poshmark's bank account for over 10 days, earning interest. They KNOW sellers don't ship (read other reviews), don't ban them quickly (and i heard, if they do eventually ban them, they make it super easy for a seller to come back), and leave no mechanism on their website for buyers to warn others. They keep sellers on their website who haven't been active in years. But mabe activity doesn't matter so much, because even the most recent seller who has not shipped my item show active as recently as an hour ago- at this point, I dont know if the activity shown is fake, or if the "seller's" account is even real - because it's been 10 days and still no shipping despite her promosing me she was shipping it on day 8. Meanwhile I could have bought the item from somewhere else. Please complain to the FTC and AG about this website and your experience, it doesn't take long. An errant seller here or there is one thing - so many thousands of us buying fro sellers, real or fake, who don't ship, I now believe i Mercari creating a front a fradulent "business", knowingly collecting money en masse from innocent buyers who will never get items, while Poshmark sis on your money, leaving no warning mechanism for peopel to warn others. It's a scheme, plain and simple.
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Posted 5 months ago
I order two pair tennis at 12.00 they took 21.00 out of my account twice.But I cancel one because they was a like they refunded on one pair only the other pair they kept my money and then would not send me the shoes so you seeI bee that is fraud and theftadvised I
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Posted 5 months ago
The seller still hasn’t sent my item. Poshmark I found gives them ten days to ship. She had 12 things in her shop mine didn’t even a box an envelope would be fine. I think I’ve been scammed and I’m never going to get a refund. My husband is going to kill me. Will never shop there again. I am going to warn my friends that shop online.
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Posted 5 months ago
I'm very angry I keep getting ads from Poshmark and I do not even have app. The worst of it I can't even unsubscribe or black the freaking ads I don't want anything to do with Poshmark because there are a rip off and when I did have their app a year ago I ordered something come to $500 and I never received it or my money back.
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Posted 5 months ago
They're terrible. They sold me a jersey that never shipped. Emailed me to tell me it shipped, but the post office never received the item. Told me it was in the mail. Liars! Don't waste your time. Go elsewhere if your smart.
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Posted 5 months ago
Why Poshmark let vendors list the cloth or shoes as others ???? For example in NY we don’t pay taxes for shoes or cloth, but they charged taxes on one of my orders that I bought cloth. That’s illegal.
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Posted 5 months ago
Attn POSH MARK ⚠️ CB CAMERON’ s CLOSET IS A SCAMMER ‼️ Showing 3 items NEVER SOLD ANYTHING ON POSH MARK❗️ Stay safe and away from CB CAMERON B @bennttec1030 Tks bj
Poshmark 1 star review on 13th December 2024
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Posted 5 months ago
Ive been a seller on Poshmark since 2015. Recently I selected a 7 day trial to promote my closet. When I tried over and over again to cancel a day before and the day of the trial. Poshmark charged my credit card and will not stop charging my credit $10 per week. I also won't let me remove my credit card to stop the charges. I have done the steps 4 times they eventually sent to stop the promotion and fees and and they will not cancel it for me. There cancel button has the renew subscription sitting on top of the cancel button so you can never access it. Please help me stop this insanity!!!
Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024 Poshmark 1 star review on 13th December 2024
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Posted 5 months ago
The absolute WORSE shopping site anywhere!!!! Problem with item and they refuse to work with me!! I've emailed them 4 times, the only response is..."We're done. Not doing anything else!" Anything else?? They've done NOTHING!!!!
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Posted 5 months ago
In addition to their lack of customer service response - so unprofessional - it turns out their review system is rigged! After disputing a purchase, PM ruled in favor of the seller; saying I should have asked questions about the condition of the used item. OK, disappointing. Then I went to review this purchase… no review button! No ability to review my purchase! Anyone who has bought on PM knows they chase you to review your purchases! So I asked them in my response to their resolution email, why it is that I could not review this purchase. Silence. So I emailed them again and asked the question again. And then I emailed them again and asked the question again. I emailed different ways through different kinds of Support. I threatened to leave because I believe their review system to be false and unsafe to buyers. I told them I would only wait a few more days of silence because I realize that their silence was basically their answer, and so after giving them over a week to respond to many emails, their silence has proven to me that they like their format and they do not want to put a response to me in writing that I could then share in these types of online review sites. That would be worse, admitting to this! So in summary, PM wants you to review your purchases… unless you have a problem and you dispute your sale. Then no! You don’t get to tell the public about your disappointing sale/customer experience! Reading this, how confident do you feel in their customers’ reviews now? More importantly, how safe do you feel buying from PM sellers? After YEARS of both buying and selling on this site, I deleted my account and am now traveling from review site to review site - spreading the word of their DISHONEST REVIEW set up! My trust in POSHMARK is gone, and so is my business.
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Posted 5 months ago
Warning to all buyers poshmark has zero customer service if you have an issue it will get no resolve good luck on getting through to anyone you will only get the run around or totally ignored.
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Posted 5 months ago
Beware of purchasing expensive items from this site. Sellers often use stock photos and don’t always list defects. If for some reason you’re unable to examine it within 3 days of delivery (like being out of town), you will not be granted a return, even if as in my case the seller agreed to accept a return.
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Posted 5 months ago
I ordered a couple of pairs of panties by Victoria’s Secret. I loved the styles so I did not mind paying $18-$28 for each pair. I bought all of them using the same seller @clrncclst so I could save money on the shipping fee. I just got back in-town to open my package and was disgusted by what I received. The seller sent me used panties. There was not one tag on any of the items. So I revisited her closet and noticed that all of her panties are used, not new. She has about 50 pairs of stinky, old panties that she is trying to sell. Ewwww…it looks like she has already sold hundreds of used panties already. When I ordered, I just assumed the panties were new because it is prohibited to sell used panties on PM. I filed a complaint with PM, but it says my order is already complete. I just got back, so was not able to open the package any earlier. I really need to talk to someone quickly because I am not paying for this girl’s stanky underwear. Why is it so hard to reach someone? I find it hard to believe PM hasn’t noticed this closet selling 100s of pairs of nasty used underwear. I guess they like all the money they make from pervs and just look the other way. Gross! This is my First and Last experience with PM. Who sends secondhand panties for $20 each? Vomit!
Poshmark 1 star review on 12th December 2024
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Posted 5 months ago
I've been on Poshmark selling for the last 10 years. What was once great has now became absolutely the worst selling platform I'm on. It's like they've switched off all regular sellers and only if your using the promoting or live features they offer is your closet active. I use to have upwards of 25 sales a week. Now I'm lucky if I get one sale a week. Thank God for Ebay.. my sales have tripled over there.
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Posted 5 months ago
Recently, I ordered a Pickabu toy for my kid. it took 1 week to be delivered, and it was delivered on time, and the toy was as expected. Initially, I thought it was a scam, and I took the risk and got my item on time. they provided a tracking number where you can see your order in real. Thank you.
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Posted 5 months ago
I was a long time buyer/seller on Poshmark. I recently quit because now I have to contact support each time before I can get my funds released. PM guidelines state payment is automatically released within 3 days of delivered status. In all of the years I have been active, it wasn’t until recently that my funds started to not be automatically released. Instead, my funds are now being held-up. Support doesn’t respond until 3 days after filing an order problem inquiry. The last month or so, on average it takes at least 7 to 8 to get my funds released. That is after I have to initiate and file an order problem inquiry on each case. Something is up because I have never had so many problems with PM before.
Poshmark 1 star review on 9th December 2024
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Posted 5 months ago
Poshmark is rated 1.3 based on 214 reviews