Login
Start Free Trial Are you a business?? Click Here

Poshmark Reviews

1.3 Rating 214 Reviews
7 %
of reviewers recommend Poshmark
1.3
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Visit Website

Write Your review

Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
Ordered 2 pairs of shoes from different sellers. One canvas pair ran a sz smaller than stated. Sole was worn down. Must have been washed and dried and shrunk. The other pair had a rubber sole in better shape, but hard as a rock. Shoe had no give or bend to it at all. Like trying to walk on a wooden ski. There was no size or width inside the shoe. On the soul, it simply gave the number, but no width. When I tried to take a step, my foot just came up out of the shoe it was so wide. Poshmark refused to let me return either pair total cost for both was almost $50 not cheap. Tried to attach 4 photos for one shoe and 3 for the other but got msg saying you could not upload one of my files, no pics show. Says contact support. How and where do I do that?
Helpful Report
Posted 9 months ago
Horrible costumer service. All the trouble I went through could have been prevented if poshmark really cared and would respond to emails in a timely manner, not a day later. Now I can't even delete the account cause they make it impossible to do so. Buyers/sellers BEWARE!!!
Helpful Report
Posted 9 months ago
Info notifications at 10 pm on my cellphone Repeatedly hit unsubscribe since August 6th But so far they haven’t stopped I had to take the posh app off the cell phone to stop
Helpful Report
Posted 9 months ago
I've been trying to contact Poshmark Support Center for the past whole week and i keep getting the same message you will contact me in 24 hrs. and it's the same thing over and over, what type of support center is this, terrible service, very unprofessional, lack of response, no consideration whatsoever. I see LOTS! of COMPLAINTS! on facebook and now i see why, Very BAD!!! business. Why do i need a recipt for authenticity of a cheap peice of jewelry i listed, i don't understand, never heard of anything like this, what kind of crab is that? I see a lot COMPLAINTS! on Facebook and now i see why, very BAD!!! business. Some comments i saw on Facebook suggest the company is racest.
Helpful Report
Posted 9 months ago
Poshmark is now asking for social security information to send a 1099 tax form on used items I've already paid taxes on. Really! They already charge like 20% of what I make because they think they are professional and market your items ok whatever. So I suggest if you are selling used items switch to Facebook Market or Mercari. I'm sure Poshmark will loose most of its cliental with this request. Companies always have to up their so called game thinking it's the best choice however, this was a horrible move on a bad corporate idea. If poshmark is even that big.
Helpful Report
Posted 9 months ago
What a hassle! I will sell my things somewhere else!
Helpful Report
Posted 9 months ago
The first item I bought on Poshmark was a size other than what was advertised. Poshmark gave the the run-around and refused my return request. I would recommend a different retail site with industry standard return rules and better customer service.
Helpful Report
Posted 9 months ago
BUYER BEWARE . I purchased a tote that was advertised as a Ruby pink, but what I received was a pastel pink tote. The only qualification for returns is if item does not appear as advertised, And they denied my ability to return the item. I asked for a return immediately upon receipt of the item, and it took a couple weeks for them to even make a determination. They have a bad return policy and bad customer service. I would not recommend Poshmark to anyone!
Helpful Report
Posted 9 months ago
I enjoy Poshmark. I have been using it for several years now. It has always been easy to navigate and resolve issues, However, now that they do the live auctions, you cannot cancel accidental purchases. My son was playing a game on my phone when he swiped away a notification. I got a congratulations on your purchase. 😞 I have sent an email and hopefully this will be resolved. If so, I will update my review.
Helpful Report
Posted 9 months ago
Smammers paradise, daughter is out 1000 dollars. Careful
Helpful Report
Posted 9 months ago
Do not buy the designer items & they are all fate . Even I communicate w the buyer if it’s authentic do not send to me
Helpful Report
Posted 9 months ago
As soon as I can figure out how to unsubscribe permanently from this horrible seller I absolutely will! I purchased a pair of used shoes. They were the exact same size as another pair I have but don't fit me right when I asked about returns they told me yeah no that doesn't happen here. The only way that you have recourse on this site is if the seller does something wrong.DONT BUY STUFF ON HERE UNLESS YOU ARE ABSOLUTELY POSITIVE YOU CANT GET IT ELSEWHERE AND YOU HAVE MONEY TO BURN. I'm permanently done with this horrible seller.
Helpful Report
Posted 9 months ago
I agree with all the negative reviews. It’s a terrible company which protects dishonest sellers. I believe my story is repetitive, but I still decided to post. I hope it will convince people to stay away from them. I ordered a tankini size Small. I am a regular US size S. When it was delivered I could not squeeze in to it. The sizing was off it fitted like XXS. When I opened a dispute to return it due to a wrong description, the seller harassed me by writing an angry message (how professional!) stating that it was my fault that I didn’t ask for the measurements. Like seriously?:))) She stated she didn’t know the sizing was off, which is an obvious lie. Most pf her listings were size S, so I am sure she is size S as well. Guess what, Postmark supported her and I am stuck with a merchandise that I can’t use on which I spent $30. They are pathetic and cheap. The whole experience was pretty unpleasant. So do yourself a favor and stay away form this fraudulent semblance of a company.
Helpful Report
Posted 9 months ago
To sum it up. Everything. Terrible online shopping experience. Policies are all complex. Especially returns. No phone support. Wrong item description. First and last purchase. Low level online shopping site.
Helpful Report
Posted 9 months ago
Be aware of false advertisement Poshmark allows. I bought pajama showing both top and pants on the picture and I only received the top. Poshmark is not helping me with this issue. They won’t allow me to return it and get money back. I totally overpaid for a used piece of pajama top.
Helpful Report
Posted 10 months ago
I NEVER RECEIVED MY ORDER, I ASKED FOR A REFUND AND THIS WAS NOT SUBMITTED EITHER. THIS COMPANY IS A SCAM
Helpful Report
Posted 10 months ago
A complete waste of time to search locate and buy an item, THEN Most of my ordered are cancelled. Excuses given are usually damaged item or other. I suspect that the seller sells on another platform for more money and do not honor the sale with me.
Helpful Report
Posted 10 months ago
Never responded to seller scamming me with wrong size. Never use them!,
Helpful Report
Posted 10 months ago
I have had 2 horrible experiences; paid for something I did not like, they would not refund me, response was lame, protective and biased. They are cruel, judgmental and all about money, not customer satisfaction. They are rude and greedy, sell fake merchandise but swear it's not and I happen to know someone in China selling knock offs. They have some protective legal system where you can't sue them. I deleted my account and hope they get their karma. They are a horrible company and I am very irritated by the lack of support, over a pair of fake Fendi sunglasses of all things. HORRIBLE customer service.
Helpful Report
Posted 10 months ago
I have only ever had good experiences with Poshmark sellers. I read some of these reviews and can't believe the experiences. I just received a pricey item of jewelry in perfect condition as described very quickly. I have had only good experiences,EXCEPT one occasion during which Poshmark refused to accept a return that was clearly listed incorrectly. That is the only incident. Sellers,otherwise,have been excellent.
Helpful Report
Posted 10 months ago
Poshmark is rated 1.3 based on 214 reviews