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Poshmark Reviews

1.3 Rating 214 Reviews
7 %
of reviewers recommend Poshmark
1.3
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
My customer service person was absolute terrible. I was having problems processing th payment from people and I asked if they’re was a different alternative then the one she presented and she told me she permanently disabled me form selling any items.
Helpful Report
Posted 10 months ago
Do join Poshmark they Lie and keeping emails foreven even ask them stop
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Posted 10 months ago
The vendors who are allowed to bring in the drama instead of sell products! Come on guys, you’ve discriminated, you’re allowing the bullies, and real consumers like myself and leaving in droves!
Helpful Report
Posted 10 months ago
Sweater was listed as size XL with chest size listed...looked good. However, upon delivery, I discovered the sweater with a chest measurement of 42 inches had a hip measurement of 36 inches. This is not XL sizing for any brand in any country! Poshmark decided the problem did not rest with the seller who neglected to list the one descriptive item that would have limited the sale. Poshmark decided the buyer was at fault for not asking ALL pertinent questions. "If you had inquired the hip size of the XL item, the seller would have responded." So Buyer Beware: Sellers can use fraudulent methods to make an item more attractive, and it's the buyer's responsibility to ferret out the methods; Poshmark will support unethical sellers.
Helpful Report
Posted 10 months ago
I bid on a three wick candle from Michellesworld. She accepted my offer. 58 min later I’m notified I’ve been cancelled. She sold to someone else after accepting my offer and charging my credit card. What kind of sleazy outfit is this? Unprofessional without a doubt. Steer clear of this trash company.
Helpful Report
Posted 10 months ago
Placed order. Got confirmation number. Days later order was cancelled with no explanation why. Seller was unreachable by message. First and last time I order from this garbage company.
Helpful Report
Posted 10 months ago
Horrible customer service! I bought a handbag and gave simple instructions regarding not to ship via USPS because they do not deliver to my street address and PM will not deliver to my PO box. The seller said, "sounds good" but apparently did not read my message because she turned around and shipped via USPS! The package was inevitably returned. Instead of reshipping the less than bright seller got tier 2 involved and THEY instructed her to refund my money! I did not want a refund! I wanted the product! Then seller got her little feelings hurt and would not repost the item for me to repurchase. Tier two clearly on sellers side and would not intervene on my behalf. This site is clicky as evidence by the stupid "closet" option. Not professional not reliable. I found a similar product from another seller At PM and tried to buy but this dumb seller did not respond and was listed as "not active" . If so remove your s"*t from the site lady! Beware on this site it is run loosy goosey.
Helpful Report
Posted 10 months ago
I never received my order and I cannot get back to Poshmark for a refund. I have given up, but I just want to warn people. This is not a company you want to deal with.
Helpful Report
Posted 10 months ago
Poshmark allows fake watches to be sold regularly even after you report item. There is no phone support, only email. Poshmark customer service is horrible.
Helpful Report
Posted 10 months ago
Zero and I mean zero customer service and they just don't care. Its been 4 days after I opened 2cases and NO response I sent 2 emails about different issues and the response sounded like they read someone elses email but responded to mine. They are lazy and just don't care
Helpful Report
Posted 10 months ago
Terrible customer service. Can't get anyone. I have uses 3 different emails with these clowns because over time they will require identity verification but when you go through the steps it won't work. So...you create another email and it will work for a while and then they will so it again. The tell tale sign is when they put "Not for Sale" on your picture icon. I'm thinking it's a bunch of libtard blue haired people out in California pushing all this nonsense. I've been on Ebay since 1999 and NEVER had all these stupid issues for No Reason.
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Posted 10 months ago
I just opened an account yesterday. As I have many clothes I have never used and some I have used once, I thought it would be a good idea to make some money. They first ask for your card information, then, shockingly, for your account balance. Why do they want to know how much I have in my checking account? I think it is a scam website. There should be other ways to verify people.
Helpful Report
Posted 10 months ago
Order: 667158ad67755d312a4bdc97 Ordered a used Louis Vuitton bag. The description said there was a scratch on the back of the bag on the leather. No problem. I receive the bag and the front hardware is chipped. NO where in the listing did it say that the hardware was chipped, neither did the seller upload close pictures of the hardware to see the damage. I asked poshmark to be able to return this bag or to get a discount to fix the damage and they refused either solution stating that the listing shows a correct description. WHICH IT DOES NOT, since it never stated the chipped hardware. I have been buying and selling non stop for a decade with poshmark, they have become extremely fraudulent letting sellers get away selling junk as long as the can make a buck. They will go bankrupt very soon if this continues since places like ebay are offering authencity and quality control for luxury items. If you are new to this company, AVOID AT ALL COSTS!! I will stop using them after 10 years as a loyal posher. REFUND ME ASAP FOR THIS DAMAGED ITEM!
Helpful Report
Posted 10 months ago
I joined Poshmark and sold two items. I tried to get approval to get paid for the items and spent over five hours over two separate days on the phone trying to get them approved. When I asked how I could get this fixed I received a chat message that said “we can give you your money back, you have to take picture of yourself bra or no bra & we will send you an additional $150, or you can just approve the charge” When I said, I was reporting them they told me I would never get my money back. Please note this was after approving over $1500 in charges that did not get credited and I had to cancel two accounts. I emailed customer service and was just told that all this was for my security. Do not set up a Poshmark account as a seller! I did purchase one thing I have not received it yet, so I cannot tell you how that transaction will go.
Helpful Report
Posted 10 months ago
Terrible website and app for payment verification and no help from customer service ( a misnomer) unless you pay through the nose I’m done!
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Posted 10 months ago
Purchase straw purse and box arrived crushed. Maybe it was crushed before and seller used box to mail my purse. It must had bad ride to my home. Purse frame was Bent. I have contacted Poshmark and no respond. Need shipping label for return. I sent seller photos and put purse in box to return. Can’t send you photo because camera available for the seller
Helpful Report
Posted 10 months ago
Poshmark live shows are awful!! Sellers gape, smoke pot, drink alcohol and verbal fight with other sellers. It's ridiculous...no thanks. BE CAREFUL WITH LUXURY ITEMS...MANY FAKES!!
Helpful Report
Posted 10 months ago
Wrong size, clearly different from listing received. I went through the hoops to show pictures with proof/measurements, tags, etc with Poshmark denying my return and sticking me with a $45 order that was small adults pants when I had ordered a listing of small child’s pants. The seller was even apologetic but Poshmark blocked my ability to return. They clearly do not care about their buyers, once they get their money they move on. I won’t be purchasing from them again. There are no other platforms like this that treat their buyers so poorly.
Helpful Report
Posted 10 months ago
Bought a bag that included "authentification." The bag arrived with literal trash inside. When I contacted Poshmark, they said there is no standard or checklist for authentication to show and I should take their word for it since someone initialed a postcard that was in the box with the bag. I do not think anyone actually authenticates anything. They also said the bag was at the post office and to go pick it up, but it was on my doorstep, so their tracking isn't great for expensive items.
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Posted 11 months ago
Company does not care about their customers. I purchased a pair of running shoes described and shown as being in like new used condition, with no visible flaws and tread that made it look like they had only been worn a couple of times. Well, the shoes began to split apart between the sole and upper after wearing them once on the first day. The listing had made no mention or shown any pictures of this defect, but it’s clear this was a problem the seller knew about and had attempted to hide by re-gluing the shoe where it was coming apart. I opened a case the next day and poshmark said it was my fault because I wore them. I guess it’s my fault for putting shoes on my feet, moving around in them, and expecting them to stay intact. $115 wasted on my end and poshmark’s idea of making it right was giving me $5 credit. I’m sure there are plenty of good deals to be found on poshmark, but it’s clear they won’t stand by you when the shady ones happen.
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Posted 11 months ago
Poshmark is rated 1.3 based on 214 reviews