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Poshmark Reviews

1.3 Rating 214 Reviews
7 %
of reviewers recommend Poshmark
1.3
Based on 214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
Poshmark 1 star review on 16th May 2025
H M
59
Anonymous
Anonymous  // 01/01/2019
I bought a jacket and it came with sweat stains on the collar. It was bad. I loved the jacket but it was filthy. I tried to return it but they made it hard to do so. Said I needed to put a picture in jpg. I don’t know how. I have washed it 3 times. It is better but still bad. This is a terrible experience for me.
Helpful Report
Posted 1 year ago
I bought 2 pairs of 14K earrings at 14K prices. Two different vendors. Neither were 14K but lead or some other heavy materials. While they looked like the pictures, they are way too heavy to even wear. They are about $10-$15 elsewhere. What a fool I am.
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Posted 1 year ago
Horrible, horrible, absolutely horrendous support. Automated as usual, Impossible to talk to a human being. 3rd item I’ve boughten of there that was completely non-functional. I am done. Something as simple as trying to change your password will be like pulling teeth. You won’t receive any confirmation emails. The user interface is the worst I’ve ever seen, especially for a company with the amount of money and influence. Disgusted, will never go anywhere near that bot-heavy app ever again. Within 5 minutes of making an account you will have over 100 followers, because bots harass you and welcome you to the app. Desperate for you to buy their worthless, broken, useless clothes/item. Thanks
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Posted 1 year ago
Purchased things here and there on Poshmark. Mostly kids sneakers. My last purchase I bought two pair of sneakers and one was destroyed. Nothing like the picture. Poshmark offered $5 back. These shoes are so bad they won’t stay on any child’s foot. Very very poor customer service
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Posted 1 year ago
The seller sent me an offer and i immediately accepted and paid. Then the seller cancelled my order and marked the item as sold. Because of this I decided I don't want to use the Platform & Because of the selliers idiotic tactics. I can't delete my account .
Poshmark 1 star review on 27th May 2024 Poshmark 1 star review on 27th May 2024 Poshmark 1 star review on 27th May 2024 Poshmark 1 star review on 27th May 2024 Poshmark 1 star review on 27th May 2024
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Posted 1 year ago
I received the Ugg shoes I ordered, in a size 9. They were at least an inch shorter than normal Ugg shoes, of which I have many. Poshmark's policy that items can't be returned if they are too small or too big, is insane. I will never chance buying from them again. Buyer beware.
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Posted 1 year ago
Poshmark are you aware you have a seller who trolls on social media sites making racist post. I would hope the company would have higher standards then to allow a seller like that to sell on your website
Poshmark 1 star review on 23rd May 2024 Poshmark 1 star review on 23rd May 2024
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Posted 1 year ago
worst webside to unsubscribe ever. Please delete my email from you webside.
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Posted 1 year ago
The seller misrepresented the size. They sold a pair of pants that were listed as 38 waist. What I received was a size 32 waist. They have denied my request for a refund and repeatedly asked for photos. I sent photos and they sent another email with the same request for photos. $40.00 and they have lost a customer of 8 years with no prior complaints. Bye.
Poshmark 1 star review on 21st May 2024 Poshmark 1 star review on 21st May 2024
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Posted 1 year ago
I sell wonderful things on poshmark. And I'm honest with all my sales. It's the thieves that buy, use, and send back. They can't do that at stores anymore so they buy on poshmark etc.
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Posted 1 year ago
There is no unified/clear sizing! You are at risk of waisting money and NO returns! The shirt I received is completely unusable for me, as it doesn't fit, instead of agreeing to return, Posh is asking me to resell it on their platform, and I'm not in the business of selling items! Their ruling on this matter has cost me $266.57, which could have been mitigated if the shirt had been returned and resold alongside the seller's other items. This would have been avoided with a proper platform of unified measurement standard as part of the metadata for listings accompanied by a link to a measurements guide/definition.
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Posted 1 year ago
I have been a buyer and seller on Poshmark for years and sometimes do not always agree with their decisions however, I do respect them until now. Somebody recently bought a brand new blouse for me with tags still on it, they ruined the blouse! I showed evidence to Poshmark, and they disregarded it and credited them anyhow?? Since when is it OK for someone to buy a piece of clothing, where it, ruin it and get their money back. I will be closing my account with Poshmark and do not recommend this platform unless you want to be completely frustrated. They also take more money than any other site and sales have slowed down to almost a screeching stop the past year and a half. Not worth your time or effort!
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Posted 1 year ago
Do not buy from poshmark and @cierranikole. First order I place with poshmark and receive a different item than ordered from @cierranikole. I was expecting to receive a New Lululemon sweatpants that have been discontinued, and I received very similar sweatpants from a brand called automet and different size as well. I reported it immediately and seller not only denied the scam but accused me of being a scammer. I provided pictures of the package delivered front door from my ring camera, pictures of the pants, the label - on the same day it was “delivered”. Do not order from postmark or this seller.
Poshmark 1 star review on 3rd May 2024 Poshmark 1 star review on 3rd May 2024 Poshmark 1 star review on 3rd May 2024
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Posted 1 year ago
I've been able to sell on eBay 1 time IN AN ENTIRE YEAR. This app has to be the biggest joke going and it really ticks me off as a seller that I have to mark my stuff up higher because of Poshmarks ridiculous fees which keeps people from wanting to buy because they could go to a store and buy things cheaper.
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Posted 1 year ago
TERRIBLE COMPANY - BEWARE DO NOT BUY ANYTHING ON THIS WEBSITE! NO BUYER GUARANTEE - DENY LEGITIMATE RETURN CLAIMS TO MAINTAIN SELLERS!! I WAS SENT COMPLETELY WRONG COLOR PANTS FROM SELLER AND SENT POSHMARK OVER 20 PICTURES ILLUSTRATING NOT COLOR PANTS LISTED - BUT POSHMARK KEPT ASKING GOR MORE PICTURES WITH BETTER CAMERA BETTER LIGHTING - I EVEN THOUGH EVERY PICTURE WAS VERY CLEAR AND PROVED WRONG COLOR!! BLATANT UNETHICAL DENIAL OF LEGITIMATE RETURN - STOLE MY MONEY WITH NO RECOURSE . AFTER READING MANY OTHER BUYER REVIEWS IT IS CLEAR THAT IT IS A SCAM POSHMARK POLICY TO DENY LEGIT BUYER RETURNS!!! SHUT THIS FRAUD BUSINESS DOWN !!
Poshmark 1 star review on 23rd April 2024
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Posted 1 year ago
Horrible site- too many other sites to choose from- you are stuck with merch even if it isn't what you waned or doesn't match the photos - skip this site- they take the moola and then disappear
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Posted 1 year ago
The advertised listing was misleading. I received the wrong color backpack. The listing had 5 pictures of a teal backpack and I received a black one. I opened a case with Poshmark to simply return the item and have them issue a refund since they were discrepanies in the listing but case closed with no explanation. One can not list multiple pictures in the listing of one color and then send a different color and only stating in small print --all black. What is all black. The inside, the box being shipped, or the zippers, etc.? The pictures should match the item and match the small print. Otherwise, what is the purpose of the pictures? ALSO the title stated nothing of the color of the item which is the first and best representation of the product. Small print is for more details and further description of the condition, not to see if the pictures are not accurately represented. Also on Poshmark, I made an offer and then they automatically accepted and shipped it immediatley before I even authorized the sale-- within minutes. These are not standard fair business practices. Again, I would like a refund or be provided a free return shipping label and I will gladly return the item for the refund. The pictures are the one I recieved and the second picture is the showing the color of backpack in the listing.
Poshmark 1 star review on 19th April 2024 Poshmark 1 star review on 19th April 2024
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Posted 1 year ago
They do not keep your info safe. I was contacted by someone who was supposedly a rep from Poshmark and needed an activation fee. He also stole my bank account info, password and email from Poshmark and they have nothing to say about it. BEWARE
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Posted 1 year ago
Do not advertise with this company, sold 2 items for Almost $400 and it’s been over 2 weeks and I have not received my money and instead, they close my account. When I sent customer support trying to get answers to where is my money, all the messages responding back was automated from Autoficial Intelligence saying same thing that it takes 2-3 days and now it’s been 2-3 weeks. Google this company and all you will see is Bad Reviews, i should have Google them first before opening an account with them. Now I have lost $400 and alot of wasted times
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Posted 1 year ago
Unless you have a rare item you need to purchase, I’d not ever purchase anything on Poshmark. Their return policy is bad. Pretty much you buy it sale is final. And the timing of customer service support is days. That is way too long to wait. In my case, I had purchased an item that per their website if purchase within the next 2 hrs item will arrive before Christmas. Guess what? It’s a lie. After order was placed, a day later received a message saying the item will be arrive 2 days after Christmas. Tried to call to cancel the order, or return it as it useless to me after Christmas. No luck. Eventually got a message saying no return unless received package damaged. Oh, item was received almost a week later, not two days after Xmas so they couldn’t even meet the delayed shipping date. Good luck if you decide to use Poshmark
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Posted 1 year ago
Poshmark is rated 1.3 based on 214 reviews